Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
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About
#3 of 6 hotels in Indian Rocks Beach
Location
Cleanliness
Service
Value
Our centrally located property is just six miles south of Clearwater Beach, 13 miles north of St. Pete Beach, only a short walk to the beautiful Indian Rocks Beach. We offer suites with full kitchens. Be sure to explore our 50-slip marina that offers boat rentals, fishing charters, and dolphin watching and sunset tours.
Add adventure to your stay and visit Splash Harbour Water Park located next to the hotel. Hotel guests can purchase discounted tickets at the Front Desk or book one of our packages that include tickets. Guests over 48" are $16.95 and guests under 48" are $14.95. Hop on the Beach Trolley to visit John's Pass Village in Madeira Beach for unique shopping or head north to the Clearwater Marine Aquarium.
We offer complimentary Wi-Fi, Business Center and a Fitness Center for your convenience. Soak up some sun at our garden pool and hot tub, play a round of putt-putt at our 18-hole miniature golf course, and win tickets in the Gecko's Game Room.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Kids stay free
Car park
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Game room
Mini golf
Water park
Water sport equipment rentals
Evening entertainment
Fishing
Water park offsite
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English, Spanish
Location
70Somewhat walkable
Grade: 70 out of 100
15Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
401 2nd St, Indian Rocks Beach, FL 33785-2569
Getting there
Rental CarsSee all Indian Rocks Beach car hire
1082Reviews35Q+A100Room tips
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+1
This place is a mess and not healthy! The black mold was in all of the top rooms! All of the rooms are outdated, dirty and we saw several roaches! We had to look at 5 plus rooms to find one that was suitable. Most have sheer curtains that you can see right into the bedroom from outside!
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mario Chiavuzzo, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Responded 1 week ago
Dear S6751OCal, Thank you for taking the time to tell us about your experience at the Holiday Inn Harbourside. I'm so sorry for your disappointment in the hotel and for the inconveniences you experienced. I have relayed your concerns to the appropriate departments. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me. Sincerely, Mario Chiavuzzo Guest Service Manager mario@hiharbourside.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We go here for every birthday and have the best time! Russ is awesome and very accommodating. I’ve had dealings with him twice now and he was more than hospitable both times. They really make you feel at home here. Love the mini golf and food at the restaurant. You also get a great discount at the water park attached. Dex was very pleasant as well and let us know all of the perks upon arrival. I highly reccomend!
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mario Chiavuzzo, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Responded Jun 6, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn CLEARWATER BEACH S-HARBOURSIDE. We're so happy you enjoyed your stay with us. I have shared your feedback with the rest of my staff. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Mario Chiavuzzo Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent our Labor Day weekend at a this resort we have been going to for many years. Now I know what I am signing up for when when I make the decision to stay there. The staff is always friendly, the pool area and water park are great for kids of all ages. So imagine my disappointment when we checked into the room that was assigned to us. Let’s say it was NOT acceptable. We went to the front desk to see what could be done on a BUSY holiday weekend. I didn’t have have high hopes, but to my surprise the manager Russ quickly resolved the situation. He heard what we had to say and made changes that improved our stay tremendously. Thank you, Russ for your kindness!! To the Holiday-Inn, you have a great staff some there for many years, a great location in a family friendly environment. But it feels that you’re not taking care of your customers. The hotel is in NEED of updates especially within the rooms. Please make it to where I can continue to go there with my family for years to come. I would be disappointed if I could not stay at my favorite place in Indian Rocks beach anymore because there is only so much great customer service can overcome. Regarding the water park. I know that is open to the public which is great but it does feel overcrowded. Perhaps limiting the amount of tickets sold to the public to ensure a balance between guests staying on the property and those that are not. Best, Shawnee…
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mario Chiavuzzo, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Responded 3 weeks ago
Dear Shawnee, Thank you for taking the time to tell us about your experience at the Holiday Inn Harbourside. I'm so sorry for your disappointment in the accommodations at the hotel. I have relayed your concerns with the appropriate departments. Thank you so much for the positive feedback on the staff. I will make sure to share it with them. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me. Sincerely, Mario Chiavuzzo Guest Service Manager mario@hiharbourside.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here July 26th to August 9th and loved every minute. Hotel is super close to everything, has a small water park attached and is minutes walk to the beach. Having stayed in Orlando when we’ve previously visited florida we enjoyed the slower pace of life down here and the relaxing beach style holiday we so wanted instead. Rooms are a little dated and could use a bit of renovation and a few more cooking utensils, pots and pans etc. The beds in the bedroom were clean and comfortable, the bed settee however was not comfortable at all (but we somewhat expected this). Russ the night manager was amazing, he was very friendly, explained all the amenities of the hotel to us upon arrival and was always on hand to help if we needed any queries dealt with , any questions about the area answered or just some extra towels. View from the room was nice and we even saw a dolphin come right in near the boats one morning, but the extra $50 a night they charge for this isn’t worth it as some days it could be quite smelly. All in all though we thoroughly enjoyed our holiday here and would love to return as soon as we can.…
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Resort fees can be expensive so check ahead
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mario Chiavuzzo, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Responded Aug 17, 2023
Good morning rhiannonl281, Thank you for staying with us at the Holiday Inn Harbourside. We're so glad you enjoyed your stay with us. I have relayed your concerns to the appropriate departments and shared your feedback with my staff. Thank you again for your feedback and have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We absolutely loved our stay at the holiday inn harbour side, the hotel is in a great location and very close to the beach. Our room was over looking the intracoastal water way and we would see dolphins swimming past most days. The room itself was fine, apart from the sofa bed which was very uncomfortable. The staff were friendly, especially Russ Griggs the night manager who was very friendly and approachable, he would always do everything in his power to make sure your needs and wants were met. Thankfully as we booked our holiday through British airways we didn’t have to pay the resort fee, which in my opinion is very high at $33 a night plus tax. Over all we really enjoyed our stay and can not wait to come back.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mario Chiavuzzo, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Responded Aug 17, 2023
Good afternoon, Thank you so much for your feedback. I have shared it with my staff. Hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a terrible experience setting up reservations. The call center and the front desk do not have good communication. The phone line from the call center disconnected multiple times. Alex the manager was unprofessional and was not helpful trying to solve the problem with the reservations. When trying to clarify the issue he did not offer any incentive for all the time we spent trying to solve issue with the reservations. The hotel needs renovations. We noticed homeless people laying around the hallways on the second floor. We also noticed the homeless knew by name the cleaning staff which I thought was interesting. The food at the Jimmy Guanas was not very appetizing but the staff was wonderful. Excellent location, a walking distance to the beach and restaurants. The water splash park was fun for our children. …
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Check your bank accounts.
Verify your reservation ahead of time.
Expect miscommunication between...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mario Chiavuzzo, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Responded Jul 21, 2023
Dear anthonycL9664MA, Thank you for taking the time to tell us about your experience at the Holiday Inn Harbourside. I am so sorry for the inconveniences that you experienced with our central reservations call center and then at the hotel. I have shared our feedback with my staff to make sure this does not happen again. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us and for your feedback. Sincerely, Mario C Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been to this hotel , so many times and always a positive experience. Now, it's absolutely impossible to find a decent package from Toronto without asking for a bank loan. The prices are ridiculous.Outrageous.!!Asking to pay $20.00 USD a day,for parking,to a guest ??? And the fees and extra charges that are not explained. So sad.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mario Chiavuzzo, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Responded Jul 19, 2023
Dear lidiasailing, Thank you for taking the time to tell us about your experience at the Holiday Inn Harbourside. I have relayed your concerns to the appropriate departments. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me. Sincerely, Mario Chiavuzzo Guest Service Manager mario@hiharbourside.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I reserved this place for my daughters 13th birthday, and it was a disaster all together. For starters, I was given a price during reservations of $349 for each night for a loft. When we arrived I was charged $1000 for 2 nights. The first night we were harassed by the security and front desk constantly calling the room saying they had a noise complaint. I allowed the security to enter the room showing him that we were just getting there and nothing was going on. The loft was very thrifty looking with old hotel furniture and fowl smell. I sat on the balcony and watched kids run around through the resort which were of another room there because their parents were on the boats out back. Instead of addressing this, they kept coming to my room saying they were getting complaints from neighbors saying kids running around, again I explained my kid was never outside the room. Upon checkout, there was a white lady complaining to the clerk about her being placed in a room next to BLACK people which was very disturbing for her. Once I heard her room number it was next to our room so she was referring to us BLACK people, which was very concerning to me. They then gave her a free nights stay to make it up to her and discounted the amenities. I was livid and expressed this racist distaste I felt from this and immediately said they were sorry but she was unable to address the stay and proceeded to charge me $1000 for my stay. I absolutely will not ever stay here again because although she doesn't like BLACK people, our money is the same color?? What message are they sending by comping her and basically dismissed my concern. And I'm a IHG member, this is horribly sad!…
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: This place is not worth the money charged, and if you are of a minority race I don't advise on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Mario Chiavuzzo, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Responded Jul 17, 2023
Good morning venitadilworthd, First of all I'd like to apologize for your disappointment and the issues you experienced while at the hotel. I would like to reassure you that we do not discriminate against anyone here at the hotel and we treat all our guests the same. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you again for your feedback and for staying with us. Regards, Guest Service Management Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well me and my family are due to stay here next month, holiday booked through British airways. Didn’t realise when we booked that when we get there there’s a resort fee to be paid of $33 a night plus taxes! I also emailed ahead to ask if it was possible to get a room with a view of the water, to which I was told yes for a fee of $50 per night extra! I’m already not feeling great about staying here especially after the thousands we have paid for the holiday in the first place to find out there’s loads more to pay when we get there.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mario Chiavuzzo, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Responded Jun 29, 2023
Good evening jamiedT4493ZX, Thank you for your feedback before you even arrived. I looked into your reservation and there is not resort fees if you paid through British Airways. You booked a 2 queen sunset suite which does not have a marina view. The hotel does charge upgrade fees for our premium suites. It's a standard fee of $50 per night plus taxes. Please let me know if you have any questions. Regards, Guest Service Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice stay. The location is excellent, just a quick 5-minute walk to the beach. Also, there is a nice restaurant on site and at least two others very walkable within minutes. The hotel is older and while in need of an update our room was very clean, with a comfortable bed and a great shower. The staff was friendly and at check -in " Dex" was careful to make sure everything was good. The $32 resort fee included parking (plenty of parking) and two tickets to the attached small water park. The resort fee was less than the cost of buying the water park tickets, so no complaints. Being very hot the day we were there we enjoyed the Lazy river . Again, the hotel can use an update, but for a family or couple looking to park your car once and enjoy a water park, and the beach this worked out fine. …
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mario Chiavuzzo, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Responded Jun 29, 2023
Dear wgod1234, Thank you for taking the time to tell us about your experience at Holiday Inn Harbourside. We're glad you enjoyed your stay with us and will share your feedback with my staff. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me. Sincerely, Mario Chiavuzzo Guest Service Manager mario@hiharbourside.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$161 - US$306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites indian rocks beach/clearwater, holiday inn clearwater, holiday inn indian rocks beach, indian rocks beach holiday inn
LOCATION
United StatesFloridaIndian Rocks Beach
NUMBER OF ROOMS
164
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Frequently Asked Questions about Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?
Nearby attractions include McGough Nature Park (0.6 km), Splash Harbour Water Park (0.09 km), and Indian Rocks Historical Museum (0.04 km).
What are some of the property amenities at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?
Conveniently located restaurants include Crabby Bill's, Slyce Indian Rocks Beach, and Jake's Coastal Cantina.
Are there opportunities to exercise at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?
Yes, self serve laundry and a washing machine are offered to guests.
Does Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?
Many travellers enjoy visiting Pinellas County Heritage Village (3.9 km).