We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
While at “Jensen Beach”, in November 2017, I was told at checkout I could not use my points because I had not asked to do so at checkin. Fair enough.
Today, 4/20/18, I learned - by chance- that this past February “Jensen Beach” had subtracted...More
Response from Ed G, Public Relations Manager at Courtyard Hutchinson Island Oceanside/Jensen BeachResponded yesterday
I wish I could help, but without any details or additional correspondence, I have no idea where to start. I can say that your points can only be turned into a stay certificate with your approval or due to a no show reservation....More
Quick summary: I would recommend this hotel for those who are looking for a beachfront hotel (literally steps away from the beach) with a pool/hot tub that don't need a lot going on in walking distance of the property. The differentiator here was the service,...More
We spent one night at this hotel.We had a room with a sea view on the second floor.
Our room did not have a balcony but the door on the seaward side could slide open so you could get the sea breeze and hear the...More
My husband, daughter & I stayed here for one night for a quick weekend getaway before our new baby arrives. Front desk staff was super friendly. Room and bathroom was gorgeous and view of the ocean was beautiful (definitely pay more for the ocean view...More
2 Thank Arickards0528
Response from Ed G, Public Relations Manager at Courtyard Hutchinson Island Oceanside/Jensen BeachResponded 2 weeks ago
Love the review!!! Thank you for taking the time to write such detail and kind words!! I appreciate you being our guest!
I made a reservation online through the Marriott website 2 weeks or less before my planned trip, received my email confirmation, arrived at the hotel to be told that there was a problem with my payment and they cancelled my reservation. There was a problem,...More
Response from Ed G, Public Relations Manager at Courtyard Hutchinson Island Oceanside/Jensen BeachResponded 14 March 2018
So sorry that you were inconvenienced. When your credit card declined, we did cancel your reservation. Unfortunately, since we did not get a new credit card number from you we had no way to know that your card was compromised. Again our apologies.