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The Ritz-Carlton Key Biscayne, Miami

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The Ritz-Carlton Key Biscayne, Miami
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1,919 Reviews from our TripAdvisor Community

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Showing 1,722: English reviews
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Walkerton, Indiana
Reviewed 3 days ago NEWvia mobile

All of the staff were excellent, friendly and very accommodating. Gluten free options could be better. I felt the building and property did live up to the Ritz Carlton standard. Probably not a resort I would visit again.

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Helpful?
Thank Shannon P
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear Shannon P, Thank you for taking the time to post this review. We are very pleased to know that you think so highly of our wonderful staff. At the same time we regret that certain aspects of your stay did not meet your standards and would be most grateful for the opportunity to personally speak to you about this...

Cincinnati, Ohio
Reviewed 3 days ago NEWvia mobile

We have stayed at all but one Ritz in Florida and very much like this relatively peaceful location away from the craziness of Lauderdale and Miami Beach, especially during spring break month. This Ritz is more laid back than the Ritz Naples, which we enjoyed. We had an awesome oceanfront room in the club. The rooms have been recently updated...

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Thank WildcatGuy
Guatemala
Reviewed 4 days ago NEWvia mobile

We just checked in last night and so far it's been a wonderful experience. Our room is great, love the decore and the design, the bed is very comfortable and the pillows as well. Great amenities in the bathroom. Close to the tennis. Good food for breakfast. We are happy. Highly recommended!!!

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Thank droscarin
Reviewed 5 days ago NEWvia mobile

Our party included our children and grandchildren, 10 total. The 4 grandchildren were ages 1 to 5. They all loved the large kiddie pool!! They loved the beach, the food, the hotel rooms, and....everything. The birthday girl loved her caramel 8 layer cake! The party venue was one of the poolside cabanas and a fine fine time was had by...

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Thank VJ A
San Francisco, California
Reviewed 5 days ago NEW

We had a room on the 9th floor (Club Floor), with a spectacular Ocean View. The food and service at the Club were superlative and well worth the extra cost. From the time we walked into the hotel until the time we left, we were impressed with the entire staff: Nickolas at the Club at the beach could not do...

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Thank Renee1968
Miami, Florida
Reviewed 5 days ago NEW

Had a fantastic weekend here. Service top to bottom was great. Most importantly, we utilized the Photography Concierge team and they were top-notch in all aspects. Very happy we used it and very happy with how it all came out. Would highly recommend.

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Thank eddierei1
Islamorada, Florida
Reviewed 6 days ago NEWvia mobile

We visited for a birthday celebration, and it was the perfect spot to disconnect from our daily routine and reconnect with ourselves and nature. Our favorite things about our stay were: -Laying in the beach chairs with the ocean coming up around us. -The quiet pool. -The complementary spa amenities- especially the steam room. Having tea in the relaxation lounge...

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Thank joyfulgypsies
Alta Loma, California
Reviewed 1 week ago NEWvia mobile

Nice property but I've been in better Marriott resort hotels than this Ritz Price / valuation ratio not really up for the value of what they charge Rooms are same size as what you find in most Marriotts nothing special There are better hotels to stay in Miami Beach / Miami

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Thank Greg G
Galway, Ireland
Reviewed 1 week ago via mobile

This hotel is definitely high end. Quite a family friendly place with many facilities. The poolside eating area is excellent and friendly chatty bar staff. Frank from Jamaica stands out. There is access directly to the beach from the pool area. A never ending supply of towels and robes available which is nice. Hotel is very clean and loads of...

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Thank NKS2
Reviewed 1 week ago via mobile

Our stay started with an upgraded to an oceanfront room on the top floor. The resort was recently remodeled and the rooms are beautifully decorated in light blues and creams. The staff at the resort is incredible. Even the smallest concerns were immediately addressed. Everyone went above and beyond for us during our stay. We were comped a pool cabana...

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Helpful?
Thank Christine P

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton Key Biscayne, Miami

Address: 455 Grand Bay Drive, Key Biscayne, FL 33149
Region: United States > Florida > Key Biscayne
Price Range: $466 - $1,377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Key Biscayne, Miami 5*
Number of rooms: 352
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Also Known As:
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
The Ritz-Carlton Key Biscayne, Miami Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Key Biscayne, Miami staff and other travellers.
26 questions
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5 months ago
Omaha, Nebraska
over a year ago

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Questions? Get answers from The Ritz-Carlton Key Biscayne, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ocean view rooms are fabulous!”
 of 5 bubbles Renee1968, 24 Mar 2017 | Read review
“We had a partial ocean-view room which was lovely. We could see all the way down the beach!”
 of 5 bubbles chrissyc5885, 14 Mar 2017 | Read review
“We had a suite with an adjoining room , newly redecorated & it was beautifully done; kitchen had everything one could need during your stay.”
 of 5 bubbles grantk12017, 8 Feb 2017 | Read review
“definately ask for ocean view”
 of 5 bubbles KrickettB, 7 Feb 2017 | Read review
“Cool Drinks At The Beach Or Pool”
 of 5 bubbles marcmI3649RF, 6 Feb 2017 | Read review
5 of 5