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This hotel is absolutely bEautiful and a true paradise in the heart of southern florid as most vibrant area. Minutes from downtown, yet worlds away. I'm a huge fan of this hotel, I visited many times. The spot is absolutely amazing, and Omar is the...More
This was our 2nd time at Ritz Key Biscayne. Last time was 3 years ago April, and the kids came (3 kids, au pair and parents).
This time it was only us as a couple so we were looking for a romantic vacation. We booked...More
We had been coming to the Ritz for several years. As the kids be me teens we decided last year to try somewhere else (the now defunct Canyon Ranch). Decided in a last minute trip in search of warm weather. We booked a massive two...More
This is the second time we have stayed at this Ritz in Key Biscayne for business. This is the second time we got a room overlooking the entrance watching cars pull up in front. The first time we stayed here the room was typical of...More
3 Thank j3011
Response from rmsua126, Executive Office at The Ritz-Carlton Key Biscayne, MiamiResponded 23 February 2015
Thank you for being a loyal Ritz-Carlton guest and taking the time to write a review about your recent visit to the resort. We regret the disappointing experience that you outlined in your Trip Advisor review. Please know we take pride in providing...More
Excellent, excellent, excellent customer service. Ignacio (bellman / luggage) just set the tone off right. He exemplified excellent customer service. Courteous, personable and extremely helpful. Pretty much every hotel staff we encountered exhibited similar qualities, including the staff at the family pool (also the staff...More
Response from ShellyG7676 | Reviewed this property |
I don’t know about babysitting but they seemed to offer kids activities. I saw a building that seemed dedicated to that. I don’t know what exact activities are involved. There are LOTS of families with kids at this resort so... More
I don’t know about babysitting but they seemed to offer kids activities. I saw a building that seemed dedicated to that. I don’t know what exact activities are involved. There are LOTS of families with kids at this resort so they must have ways for parents to keep their kids occupied.