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The Ritz-Carlton Key Biscayne, Miami

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The Ritz-Carlton Key Biscayne, Miami
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1,915 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Key Biscayne, Miami
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Showing 1,719: English reviews
Singapore, Singapore
Reviewed 25 December 2013

This is my second time at this property. I was upgraded to a partial view suite. I had stayed previously in a ocean view room before. The suite is HUGE! The view is not great but the hugeness of the suite- around 800 sqaure feet felt luxurious. I would very happily trade off the view for the space. The suite...

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Helpful?
Thank Koreaninsingapore
Defiance, Missouri
Reviewed 22 December 2013

Attended a conference at this hotel for just under a week. Facility is well kept and every staff person I encountered went above and beyond. The room was basic nothing spectacular considering it was a Ritz, I did not note any of the issues other reviewers had noted about the rooms. Although I did not have an ocean front room,...

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Thank ParadiseBlond
Rosie S, Executive Office at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear Paradiseblond, Thank you for taking the time to post feedback of your recent visit on Trip Advisor. We are delighted to learn you enjoyed the first class service provided by our staff. At the same time we regret that certain aspects of your culinary experience did not meet your expections, please contact the Executive Office at 305 365-4500, at...

Bryn Mawr, Pennsylvania, United States
Reviewed 21 December 2013

We are in the second day of our stay at this property. We always upgrade to club level at Ritz Carlton properties; our experience at sites such as Bachelor Gulch and Half Moon Bay is that it is the best 25% - 35% premium money can buy: We recommend it to everybody we know. The club at this Ritz property...

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3Thank Tom C
Boston, Massachusetts
Reviewed 20 December 2013

The staff at Ritz Carlton is well trained and attentive. The fitness center is quite good as well. Wonderful European style hotel that seemed very intimate and luxurious. Superior personal service. Great location.

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Thank licelot m
Singapore, Singapore
Reviewed 16 December 2013

Was there for 4 nights...and all I can say is beautiful! Had a solid Ritz Carlton experience this time round ; impeccable service, food quality is high and all facilities were available. Swimming pools, big rooms, wifi, gym, beach access, ballrooms, etc...you name it! A good spot if you like quiet and away from the downtown area! Highly recommended!

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Thank Shoto
Bogota, Colombia
Reviewed 16 December 2013

Having stayed at numerous Ritz Carlton hotels throughout the US we had great expectations for this one in Key Biscayne. It is a lovely property and the hotel staff were extremely pleasant and helpful. There is an adult pool and a family pool so if you are looking for piece and quiet, you have an option, so long as you...

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Thank BBtraveler57
Rosie S, Executive Office at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear BBTraveler57, Thank you for sharing feedback regarding your recent stay. I am glad that our Ladies and Gentlemen were able to provide you with the type of attentive service that you have come to expect from a Ritz-Carlton. I apologize however that there were certain aspects of your stay that did not meet your expectations and I would be...

newport beach, ca
Reviewed 4 December 2013

We once again had a wonderful visit here. From the time we arrived until the time we left the staff were looking out for us, making sure that we were happy with our stay and letting us know about the special activities occurring at the hotel in case we were interested. The pool and facilities are kept in incredible condition...

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Thank poggy2002
Amelia Island, FL
Reviewed 4 December 2013 via mobile

Good location nice grounds lobby was pleasing.... That is about the only good thing ----- rooms are smelly carpet was not vacuumed and was very dirty, moldings were dusty and dirty!! ... Linens were clean is the only saving grace! .. If all you want to do is pass out and sleep it off you may not mind... But then...

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5Thank HeyPaula75
Rosie S, Executive office at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear HeyPaula75, We appreciate you taking the time to provide us with your feedback on Trip Advisor. Please know we take our guest’s feedback extremely seriously, and use it improve our resort and the experiences that we provide to our guests. We would be most grateful for the opportunity to discuss these directly with you. Please contact the Executive Offices...

Chicago, Illinois
Reviewed 30 November 2013

We have stayed at this property several times as couple or with family and we always had a great time. The location is incredible and the property is expansive. Activities abound and food is good. The beach is a dream and the fact that Miami is just across the channel it is a plus. It is true that the property...

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1Thank TonicTravelAmeniti
Montreal, Canada
Reviewed 27 November 2013

This property has aged but is still well kept. I think the best quality of this hotel is the service: all staff is courteous, and willing to accommodate. I am pleasantly surprised to see many families with young children from oversea. Although the food is overprized as some reviewers has mentioned, there are ways to enjoy this hotel without being...

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Thank michikoQC

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton Key Biscayne, Miami

Address: 455 Grand Bay Drive, Key Biscayne, FL 33149
Region: United States > Florida > Key Biscayne
Price Range: $484 - $1,383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Key Biscayne, Miami 5*
Number of rooms: 352
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Also Known As:
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
The Ritz-Carlton Key Biscayne, Miami Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Key Biscayne, Miami staff and other travellers.
24 questions
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5 months ago
Omaha, Nebraska
over a year ago

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Questions? Get answers from The Ritz-Carlton Key Biscayne, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ocean view rooms are fabulous!”
 of 5 bubbles Renee1968, 24 Mar 2017 | Read review
“We had a partial ocean-view room which was lovely. We could see all the way down the beach!”
 of 5 bubbles chrissyc5885, 14 Mar 2017 | Read review
“We had a suite with an adjoining room , newly redecorated & it was beautifully done; kitchen had everything one could need during your stay.”
 of 5 bubbles grantk12017, 8 Feb 2017 | Read review
“definately ask for ocean view”
 of 5 bubbles KrickettB, 7 Feb 2017 | Read review
“Cool Drinks At The Beach Or Pool”
 of 5 bubbles marcmI3649RF, 6 Feb 2017 | Read review
5 of 5