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The Ritz-Carlton Key Biscayne, Miami

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The Ritz-Carlton Key Biscayne, Miami
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1,884 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Key Biscayne, Miami
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Showing 1,692: English reviews
Doylestown, Pennsylvania
Reviewed 3 April 2013

We checked into a lovely suite which we thought was on the top floor. However, there was a unit above us that we had the feeling was privately owned as all of our pleas to security were ignored, You see, every time we sat out on our balcony, the tenant above dropped their cigarette butts over the railing. We called...

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2Thank Marrrah
Wilmington, Delaware
Reviewed 3 April 2013 via mobile

We have been visiting this Hotel/Condominium Complex for about 5 years. We go for business mostly, but stay a few days to enjoy the beautiful clean white sand beach and the kiddie pool which has a waterfall. The children are always perfectly behaved. You never have to leave the island for food. The last room we had, had a full...

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1Thank Julie B
Columbus, Ohio
Reviewed 31 March 2013

If you love Key Biscayne as we do, then you'll appreciate this property. Nice gym, pool, tennis courts, decent beach and standard Ritz rooms and service. Not wow, but solid. Also there is a great park with playground for kids walking distance from hotel. We'll be back!

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Thank Sunsets-Y-S
Houston, Texas
Reviewed 31 March 2013

Several people have commented on the ordinariness of the rooms. We had a nice room with a balcony overlooking the front grounds but it was not truly exceptional. However, you are not merely paying for the room here. You are mainly paying for the hotel's location, grounds, on-site facilities and staff attention that make up the whole experience. We stayed...

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2Thank CathyHV
Miami
Reviewed 30 March 2013

As with most R.C. experiences, this is top notch in service and presentation. Beautiful island setting, with many of the rooms overlooking the Atlantic. Rooms are spacious, beds comfortable and nothing is overlooked. Of course all of this luxury and beauty comes at a price. As a slight aside, the one fee that I am never happy with, which you...

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1Thank twhite4809
Charleston, South Carolina
Reviewed 29 March 2013

Great property. Really lovely. However, I was extremely disapointed how they treat loyal ritz carlton guests. I have the privaledge of being able to stay 60 to 70 nights a year at a ritz and therefore am a gold member. Not a marriot gold, but ritz gold member. Every property I visit goes above and beyond for loyal returning ritz...

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3Thank sam d
Rosie S, Executive Office at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear Sam D., Thank you for taking the time to provide us with your feedback on Trip Advisor. Please know we take all of our guest’s feedback extremely seriously. It is unfortunate that you have a negative impression of our Management and would greatly appreciate the opportunity to personally discuss with you. Kindly contact our Executive Offices at 305 365...

tampa
Reviewed 28 March 2013 via mobile

We have stayed at this property every year for the last 10 years. We witnessed the good, the bad and the ugly. We love this location and have many wonderful memories of our Christmas' in Miami. Here's the thing...in 10 years,never have we ever felt like we were blatantly being ripped off. SO....we went online this evening to check their...

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3Thank kimberly g
Olney, Maryland
Reviewed 28 March 2013

As we sadly prepare to checkout of the Ritz tomorrow, I have nothing but amazing things to say. As other’s have mentioned, the service is amazing! We used Marriott points for two nights and paid for two nights. Because the Sony Open is in town, the rates are very high, but we knew that coming in. We were delighted that...

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1Thank Olney_MarylandLucky
New York City, New York
Reviewed 26 March 2013

Of course you expect great service at a Ritz, but anyone who has read reviews knows it can be hit or miss and is subject to guest's own taste and perception. My experience at this property is that the service is top notch. Everywhere -- from the pool, to the beach, to the dining venues...we were treated like royalty. The...

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Thank aremk
Elmhurst, Illinois
Reviewed 24 March 2013

As a Platinum Premier stayed using 100,000 points for two days. Don't expect much and then you won't be disappointed. We were given a parking lot view room. The biggest thing I can say is I'm not sure what makes this a Ritz over a JW or even standard Marriott. I noticed no increase in service anywhere on the property....

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1Thank anthonyddolce

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton Key Biscayne, Miami

Address: 455 Grand Bay Drive, Key Biscayne, FL 33149
Region: United States > Florida > Key Biscayne
Price Range: $616 - $1,500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Key Biscayne, Miami 5*
Number of rooms: 352
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Also Known As:
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
The Ritz-Carlton Key Biscayne, Miami Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Key Biscayne, Miami staff and other travellers.
24 questions
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4 months ago
Omaha, Nebraska
over a year ago

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Questions? Get answers from The Ritz-Carlton Key Biscayne, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a suite with an adjoining room , newly redecorated & it was beautifully done; kitchen had everything one could need during your stay.”
 of 5 bubbles grantk12017, 8 Feb 2017 | Read review
“definately ask for ocean view”
 of 5 bubbles KrickettB, 7 Feb 2017 | Read review
“Cool Drinks At The Beach Or Pool”
 of 5 bubbles marcmI3649RF, 6 Feb 2017 | Read review
“If you can spring for Club level, it is worth the indulgence. Just lovely.”
 of 5 bubbles KedsMA, 18 Jan 2017 | Read review
“Ocean View!”
 of 5 bubbles PatriciaM581, 18 Jan 2017 | Read review
5 of 5