Great staff from front desk to landscaping crew. Enjoyed the easy access to restaurants and the beach. Would highly recommend the plunge pool, very private and great way to end the day. Free drinks at the pool bar during happy hours was nice surprise.
What a gorgeous property, in every respect. The room/suite was large, well maintained, beautifully decorated and immaculate. The bathroom was luxurious with a great shower and water pressure. Heavenly! Our little plunge pool was also clean, heated and inviting although it is important to note that the room pools are semi-private as far as people being able to see you. Housekeeping was spot on and every request for towels or room items was immediately taken care of. The manager and personnel at the front desk were always friendly, helpful with recommendations and suggestions. The roof pool area is a joy, only made better by Hamzi; bartender extraordinaire. Fun, very social and again a fountain of information about every thing Key West. There are happy hours daily at the main pool. Free fruit and infused water in the lobby. This property is easy walking distance to Duval St but is quiet and out of the tourist fray. Uber is there in minutes so no worries in getting around. They have bikes and scooters for rent at the hotel and there are locations near to rent golf carts if you want. Our only wish would be that they had a restaurant onsite. They do leave you wonderful muffins for breakfast and the rooms have Keurig coffee makers and refrigerators. They still have that old hotel luxury standard of “turndown” service at night with chocolate squares left on your nightstands. This is an adults only property and perfect for a special occasion splurge stay like a honeymoon or anniversary. I love small hotels that wrap you in luxury and this fit that description. We’ll be going back. If you like Italian food then don’t miss the charming Abbondanza restaurant next door.…
This hotel is a very impressive hotel. The room decor is breathtaking and it has all the emenities of a beautiful resort: Roof Top Bar and Pool, our suite had its own private pool along with a nice sitting area outside the room. The hotel is very clean and the staff is both helpful and friendly. It's a Very impressive hotel.
I recently stayed at the H20 Suite Hotel and was extremely impressed with my experience. The location was perfect - just a short walk from all the main attractions and with easy access to public transportation. The room was spacious, clean, and comfortable, with all the amenities I needed for a great stay. The staff was friendly and helpful, always willing to assist with anything I needed. The hotel also offered a delicious breakfast each morning, and a great restaurant for dinner. Overall, I would definitely recommend this hotel to anyone looking for a comfortable and convenient stay in the city. Great value for money!
What a hidden gem! Rooms are very high end. Each room has a private balcony or splash pool. We have only stayed in the 2nd floor rooms with private balcony. The court yard has very lush tropical landscaping, providing a great private feeling on the balcony. With that said, the rooftop pool and pool bar are awesome. Every visit we meet great people and have awesome service.
impossible to sleep without ears plugs. they said that the problem is that the water level in the private pool went down and pumps start pumping all night. The other night it was like knocking above all the time. The other aspects in the hotel very good. Room size,amnities.pool reception,parking,location ,room size
We stayed here for 5 days to celebrate a significant birthday! The hotel is in a great location just 1 street off Duval St but at the quieter end which we appreciated. All the staff were very friendly, the room was clean & really well equipped with a fridge & freezer drawer. Pool area was immaculate & plenty of loungers/seats - Hamzi the bar manager was great & looked after us providing drinks & info on the best places to go in Key West. We preferred the upstairs suites which gave more privacy , however the plunge pool suites on the ground floor looked very inviting too! Paid parking is available on site & over the road if needed. We really appreciated the nice touches from staff/management on my birthday with balloons & fizz waiting for us in our room . Definitely a memorable stay & we look forward to returning! …
After staying at the four seasons prior to this, a high bar was set. So glad we stayed here. Staff and service was incredible, drinks were strong and inexpensive and the rooms were superb. We had a standard second floor suite and it was very nice. The pool was heated and very warm. Almost too warm but they said they were preheating it since it was dropping to the low 60’s the next few days. Would definitely stay here again.
This is a fantastic place to stay! Location is great, walking distance to about everything you would want to do. Hamzi at the pool bar is a gem! Be sure to try his Bloody Mary's (complimentary from 11-1). We had a blast and would definitely come back.
I cannot say enough about this hotel. It is tucked away in a quieter part of Key West. The rooms were so quiet. The balcony was wonderful to sit out on. Parking on site was a plus for the golf cart we rented. My favorite part was sitting at the pool after dark talking with my friends with a bottle of wine from the room. Front desk staff were so friendly and helpful. So were the pool employees. There were a couple nice restaurants within a block or so for total convenience. Would go back here in a heartbeat.