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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Pier house is in an amazing location and is beautiful! We had a junior suite and it was more than we even expected. Beautiful room with lush surroundings. The only upsetting part of our stay was that they decided to install awning structures on the...More
If visiting Key West, STAY HERE!! It may be a little pricey, but it is worth EVERY PENNY! I stayed the first week of June with my boyfriend. We used Le from concierge for our Water Adventure trip and Fishing trip and we can't thank...More
We continuously come back to Pier House 3 to 4 times a year because the property and the staff are continuously exceeding our expectations everytime! A few things that make this property unique to most resorts on the island, this has a small private beach...More
The staff was very accommodating and cordial. The property was very clean and well kept. The atmosphere was very Key West. The rooms were nice and the grounds were very family oriented. The bar and beach area were very neat.
There is so much to love about the Pier House. The location is perfect: it is a quiet oasis right on the water but still just steps away from the bustle of Mallory Square and Duval Street. The hotel grounds are lovely with winding paths...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Spa
Bar/Lounge
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Room Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Details
Price range
US$302 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#4 On the Beach Hotel in Key West
#6 Spa Hotel in Key West
#6 Top resorts Hotel in Key West
#8 Luxury Hotel in Key West
Room types
Suites ,
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms
Number of rooms
142
Reservation Options
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Pier House Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
I have called Joe three different times and left messages in regards to our past stay, and as of yet he hasn't returned my call. I am very disappointed in this new management, because as I have stated before, This has been our go to place in Key West for our family vacations for quite a few of our Key West family vacations as well as a quick couple's weekend. Sad to think we will be looking for a new place to stay next time.
20 June 2017|
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Response from americanm00d | Reviewed this property |
I have stayed at the Hyatt which is very close to the Pier House. It does not have a beach area, but is does have a pool, and dock area with rentals. check their web site to fit your needs.
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Tnkrbell66
How long is the walk to Mallory square and duval street??
19 May 2017|
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Response from NancyLovesRehoboth | Reviewed this property |
Very close to both - within walking distance. The Pier House is actually located on Duval Street.
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Macnjac18
This property keeps coming up as an "all-inclusive" but I don't see anything that suggests it actually is such a property. I've seen management comments that they do include many amenities or services- can someone please tell me what is included? According to their website, they even charge for parking. Is the property child-friendly? Are there activities included? It looks like a beautiful luxury hotel, but I need to know how to approach this property with clients as a travel agent, and to which clients I should be suggesting it. Dear management- I'd love to tour the property someday...
17 May 2017|
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Response from Teresa B | Reviewed this property |
We have stayed at this hotel previously and very much enjoyed it. I would say it is an upscale hotel; however, I am unsure of what you mean by all inclusive. There is a concierge who has been helpful at arranging rental of... More
We have stayed at this hotel previously and very much enjoyed it. I would say it is an upscale hotel; however, I am unsure of what you mean by all inclusive. There is a concierge who has been helpful at arranging rental of motor scooters. There is also a spa (separate building) on the premises. When we stayed in 2014, we had a vehicle and there was no charge. In the future, we would not have a vehicle as parking in Key West is challenging and Key West is more of a walking town. Children have been at this hotel; however, there are other hotels that are more family friendly.
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