We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pier House Resort & Spa

Show Prices
#15 of 51 Hotels in Key West
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pier House Resort & Spa
Pier House Resort & Spa
Panoramas (1)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,222 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,096: English reviews
Start your review of Pier House Resort & Spa
 Click to rate
Reviewed yesterday NEW

We thought Pier House was really a three star (if that) not a four star hotel. The rooms were old and a/c was loud/poor. The one advantage is the sunset views. The pool and beach were not good. We would not go back. I would say Casa Marina looked a whole lot better in terms of pools and lobby.

 Report
Helpful?
Thank E2018
Port Jefferson, New York, United States
Reviewed 2 days ago NEW

Love this resort! The best location on Key West. Close to everything. We had a dockside room that had amazing sunset views. The boats passed right under our balcony. Loved the poolside bar/restaurant with daily entertainment and great food. The staff (especially Mary and Janine) were all terrific. We have already booked our return for next year.

 Report
Helpful?
Thank djones2355
Concord, Ohio
Reviewed 4 days ago NEW

Stayed in February for 5 nights and was upgraded to a ocean view room from a lanai view after we mentioned our 20 year anniversary. Front desk staff was fantastic. Pool bar and restaurant staff were terrific. I'm coming back for 5 nights myself this Thursday and can't wait!

 Report
Helpful?
Thank jtv702
New Orleans, Louisiana
Reviewed 1 week ago NEW

The property is beautiful and beautifully maintained. The staff is friendly and courteous and always helpful. I had the most luxurious massage of my life a the top of La Concha. Particularly helpful were Joan at the Spa, Sergei for towels and chairs (and advice on how to help my congestion!), and Janine at the beach bar. It was lovely...

 Report
Helpful?
Thank autismesq
Reviewed 1 week ago via mobile

Pro: Perfect location! On the water, on Duval BUT set back and away from the hustle/bustle of Duval. Rooms were nice, clean and comfortable. Con: I wish hotels would rethink how a bathroom is used and put proper outlets/counter space/mirror to be able to dry/straighten/curl hair without outlet being on the back wall going over the sink. Pro: Breakfast overlooking...

 Report
Helpful?
Thank Lynn M
Reviewed 1 week ago

The pier house is a nice hotel our room was great and clean and had lots of amenities they have a private beach and nice pool and spa. Very helpful staff and signs to navigate you. And the walking distance is not that far. Great prices for food and drinks And Pokémon Go players there is a Pokestop in the...

 Report
Helpful?
Thank Zacharyking D
Reviewed 1 week ago via mobile

We love this hotel and very convenient to walk around on the Main Street. The only problem for me is our room close to the hallway so at night a bit nosy otherwise everything is fine. Breakfast is really good.

 Report
Helpful?
Thank Corey C
Boston, Massachusetts
Reviewed 1 week ago via mobile

First time visit to the keys. Pier House provided a great jumping off point. It's located at the end of Duval but just far enough away if you want to get away from that craziness. Short walk to the harbor and some great restaurants. The beach on the property was nice, clean but small(but never got too crowded). Service at...

 Report
Helpful?
1Thank John D
Venice, Florida
Reviewed 1 week ago via mobile

What a weekend to remember! Everything was so convenient from getting off the Key West Express to walking to the hotel. Walking up to the hotel we knew we made the right decision on selecting a hotel. The staff is incredible, always accommodating and wearing a smile! The guest room has everything you could ask for and the view was...

 Report
Helpful?
Thank paber6324
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Pam thank you for taking the time to fill out a survey. I am glad you and your friends enjoyed their stay and I hope to see you soon. Regards, Joe

Venice, Florida
Reviewed 1 week ago

From the time we were greeted by bellman Roman and the check-in by Aerial (sp) we knew we picked the right hotel for our weekend get away. The location is fantastic at the beginning of where everything is happening. Once you step outside onto Duval St you just follow up the main part of Key West where everything is happening....

 Report
Helpful?
Thank bylaber
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for choosing the Pier House as your vacation getaway. I am glad you enjoyed your stay and took advantage of our great location. It is one of the best in Key West. Please share with your friends and I look forward to seeing you soon at the resort. Regards, Joe

1,355 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1129)
Viewed
Dining (57)
Viewed
View from Room (144)
Viewed
Room/Suite (194)
Viewed
Hotel & Grounds (191)
Viewed
Pool/Beach Area (163)
Viewed
Bathroom (31)
Viewed
Family/Play Areas (2)
Viewed
1:49
Videos (7)
Viewed
Other (340)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (187)
Viewed
Amenities (12)
Viewed
Beach (22)
Viewed
Pool (27)
Viewed
Dining (21)
Viewed
Standard King Room (58)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (14)
Viewed
Dining (4)
Viewed
Room/Suite (9)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Key West hotels
1.8 km away
Southernmost Beach Resort
3.3 km away
Parrot Key Hotel and Resort
2.2 km away
Casa Marina, A Waldorf Astoria Resort
Show Prices
Show Prices
Show Prices
0.2 km away
Hyatt Centric Key West Resort and Spa
0.1 km away
Ocean Key Resort & Spa
Ocean Key Resort & Spa
#10 of 51 in Key West
2,465 reviews
0.5 km away
The Marker Waterfront Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perhaps nothing is more "Key West" than the Pier House Resort and Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 

Additional Information about Pier House Resort & Spa

Address: 1 Duval St, Key West, FL 33040-6610
Region: United States > Florida > Florida Keys > Key West
Price Range: $417 - $803 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier House Resort & Spa 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com and Jetsetter so you can book your Pier House Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort & Spa Key West, Florida
Hotel Style:
#2 On the Beach Hotel in Key West
#4 Spa Hotel in Key West
#5 Top resorts Hotel in Key West
#6 Luxury Hotel in Key West
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pier House Resort & Spa staff and other travellers.
74 questions
Ask a question

See all questions (74)

Questions? Get answers from Pier House Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dockside rooms have the best views. Room 810 may be the best room/view on the entire island.”
 of 5 bubbles djones2355, 23 Mar 2017 | Read review
“If you can afford a room with an ocean view - it is worth it - the view is magnificent.”
 of 5 bubbles autismesq, 18 Mar 2017 | Read review
“Rooms on the first floor in the Adium building are very private”
 of 5 bubbles zacharykingd, 16 Mar 2017 | Read review
“We enjoyed the bay view which doubled for a great water view as well as a beautiful sunset”
 of 5 bubbles bylaber, 13 Mar 2017 | Read review
“Room choices are varied from a one room garden view ranging to a suite with a view of the Gulf of Mexico and Sunset Pier.”
 of 5 bubbles B7008NYjamesh, 7 Mar 2017 | Read review
5 of 5