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1 Duval St, Key West, FL 33040-6610
13 people are viewing this hotel
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Traveller (1840)
Room & Suite (592)
Pool & Beach (294)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#24 of 53 in Key West
Location
Cleanliness
Service
Value
Travellers' Choice
At Pier House Resort & Spa, our genuine hospitality is as legendary as our romantically adventurous location. Soak in the Key West sun on our private white sand beach after a relaxing day at our renowned Spa, stay connected with Complimentary Wi-Fi or indulge at one of our three restaurants and bars that sets this Island Resort apart from the rest. Experience a collection of specially designed, island-chic accomodations tucked into a lush, tropical paradise.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Poolside bar
Boating
Diving
Snorkelling
Fishing
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Refrigerator
Flatscreen TV
On-demand films
Private balcony
Room service
Safe
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Harbour View
Languages Spoken
English, Spanish
3160Reviews139Q+A100Room tips
Traveller rating
  • 2,066
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  • 222
  • 106
  • 120
Time of year
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Popular mentions
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Most Recent
Jack M wrote a review Yesterday
1 contribution
Marcel at the Pier house pool and beach writes the book for service! He is attentive , courteous, and all around pleasure! You should be honored to have him represent you fine establishment ! My wife and I are on our honeymoon and we are very pleased with your hotel! Food was amazing, and I'd also like to say the same for Nick, Martina and Oli! Please give them our regards! We will come back because of these fine associates!! Jack and Heather Meager
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Date of stay: June 2022Trip type: Travelled
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Marie Q wrote a review Jun. 23
1 contribution
The Pier House is a gem of a hotel! Just came home from a spectacular, relaxing and fun stay at the Pier House! The location, staff, food and cleanliness was amazing. The management at the hotel were so accommodating and pleasant to deal with. Special shout out to Mimi and Heather! Very professional, action oriented and nothing short of amazing! The front desk personnel were always pleasant and helpful! Jason, Marieca, Lupe, Deniem, Claudia thank you! Roman, always a big help no matter what you asked or needed. Lee the concierge helped me make decisions on what excursions to take. The restaurant, One Duval, was a culinary delight. Actually the food at the hotel was really quite excellent no matter which place you ate. In closing...the service at the Pier House is second to none. The location is perfect. Close to Mallory Square, but quiet. You can just stay at the hotel and not do anything but sit on the lovely little beach, go in the pool or sit on your balcony watching the boats go by. The sunsets were amazing from our balcony. Perfect...we will be back! I hope the CEO of Remington knows how lucky he is to have such wonderful staff working at the Pier House. Such a lovely hotel! Keep up the great work!
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Pool view rooms seemed quiet and shaded from lovely palms and other vegetation ...Oceanfront...
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RITA H wrote a review Jun. 15
1 contribution1 helpful vote
I LOVE THE PIER HOUSE RESORT! I've been coming here for about 30 years. Great location, best clear, sandy beach (which is not easy to find), beautiful views of the ocean and sunsets. Nice clean pool. They have a large selection of different types of rooms to choose from. All neat, clean and well stocked with towels and toiletries thanks to a great Housekeeping staff. Love the entertainment by the beach/pool bar. Great service all around. Shout outs to ROMAN who always greets us with a smile and takes care of all of our luggage (and we always have a lot). MIMI and the front desk staff took care of us upon arrival. JANINE makes delicious cocktails. NICK, LINDA and JOKO were excellent servers and always ready to serve wherever we are. MARCEL did an excellent job of setting up lounge chairs, umbrellas and towels for our days at the beach. Can't forget to thank JOE and HEATHER for always assisting me with reservations!
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Date of stay: June 2022
Value
Location
Service
Room Tip: My favorite rooms are the Presidential Suite, Dockside suites, Loft suites or any rooms at the...
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1 Helpful vote
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded 1 week ago
Thank you Rita for taking the time to do a review on Tripadvisor. We are glad you enjoyed your stay and look forward to seeing you again soon.
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music2923 wrote a review Jun. 15
Washington DC4 contributions1 helpful vote
We stayed in June 2022 and can't wait to return. The room was fine (the a/c is noisy during the night and there are no hooks for bathroom robes or hand towels which is odd since the bathroom was quite large) but it had an amazing view of the ocean. We encountered several staff who were always helpful and pleasant. Specifically, Roman who helped with our bags, the evening guys at the front desk who helped us with taxi service and answered questions about rooms, and the attendant at the beach who set us up with great chair location. Mimi, the night manager, gave us excellent service as we tried to make something work for a return trip in December. She clearly cares about the guests and has built a staff that support that effort. Pier House is a situated in a beautiful location coupled with great service.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Ocean view is great but the hotel is situated so every room seems to have a nice view.
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded 1 week ago
Thank you for taking the time to do a review on Tripadvisor. We hope to see you again soon.
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Delisha D wrote a review Jun. 14
5 contributions
+1
Location is right in the middle of everything. Room is great! Shower reminds me of a sauna with all the great heat. Bar and restaurant located on property is great. All staff are friendly and knowledgeable about area. I just love this property!
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Date of stay: June 2022Trip type: Travelled
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded 1 week ago
Thank you for taking the time to do a review on Tripadvisor. We are happy you enjoyed the Resort.
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Wendy B wrote a review Jun. 13
2 contributions
We LOVE the Pier House! We’ve been coming here for over 25 years. We’ve stayed at a few other hotels over the years but the Pier House is by far our favorite! We love how well we’re taken care of here! From Yvonne with reservations to the awesome Roman who always greets us and handles everything from the time we check in until we leave. Marcel is the energizer pool and beach attendant who knows exactly where we like to sit! Jokoe, Nick, and Linda are our favorite servers and know what we want before we even ask. Martina and Janine make the BEST key lime colada with a rum floater. Thank you thank you for showing up and giving us the best possible experience every time we’re here. We consider you part of our family and we love you!
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Date of stay: June 2022Trip type: Travelled
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded 1 week ago
Thank you Wendy for taking the time to do a review. It always a pleasure to see you and Kraig. Hope to see you again soon.
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Queen Kate wrote a review Jun. 12
Pittsburgh, Pennsylvania3 contributions
What a fabulous time we had in Key West at the Pier House Resort & Spa. The location is ideal- on Duval Street but quiet as well. The entire staff - front desk, concierge, housekeeping, beach & pool attendant, pool bar staff - hustle and make sure you have everything you need to enjoy your day. We will definitely be returning to Key West and will stay at Pier House again. Perfect!!
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Date of stay: June 2022Trip type: Travelled
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded 1 week ago
Thank you for taking the time to do a review on Tripadvisor. We are happy you enjoyed your stay and look foward to seeing you in the future.
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GNBuss wrote a review Jun. 7
Philadelphia, Pennsylvania27 contributions7 helpful votes
I belong to a group who meets here twice a year. I've also stayed at other resorts on the island. The location is perfect if you want to be close to all the action. And the rooms are clean and spacious. I think the best part is the care and continuity of staff. They remember and welcome us back every time! And they really go out of their way to make sure the stay is enjoyable and memorable.
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Date of stay: May 2022
Value
Location
Service
Trip type: Travelled
Room Tip: Harbor Front rooms are worth the upgrade
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded 2 weeks ago
Thank you Gary for taking the time to do a review on Tripadvisor. We always look forward to your group staying with us and are glad you enjoyed your stay.
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Kimber D wrote a review Jun. 5
1 contribution
Great trip at Pier One Resort & Spa. Marcel did an amazing job at taking care of us on our stay here. The view & water was beautiful. The crew did a great job keeping the beaches free from seaweed. 10/10
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Date of stay: June 2022Trip type: Travelled
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded 2 weeks ago
Thank you Kim for taking the time to do a review. We hope to see you again at the Pier House.
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AD0512 wrote a review Jun. 2
1 contribution
The entire Pier House resort from the rooms, to the beach bar, restaurant and pool, everything has beautiful views and service. We utilized the meeting rooms while we were down. They had everything we needed and the food was delicious there as well.
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Date of stay: May 2022
Rooms
Location
Service
Trip type: Travelled
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded 3 weeks ago
Thank you for taking the time to do a review on Tripadvisor. We are happy you enjoyed your stay at the Pier House Resort and hope to see you again.
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PRICE RANGE
US$522 - US$734 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pier house hotel key west, pier hotel key west, pier house key west florida, pier key west
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
142
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Frequently Asked Questions about Pier House Resort & Spa
Which popular attractions are close to Pier House Resort & Spa?
Nearby attractions include Mallory Square (0.2 km), Key West Room Escape (0.4 km), and 7 Artists & Friends Gallery (0.3 km).
What are some of the property amenities at Pier House Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pier House Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pier House Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pier House Resort & Spa?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Pier House Resort & Spa?
Conveniently located restaurants include The Breakfast Club, Too, Fisherman's Cafe, and Mattheessen's.
Are there opportunities to exercise at Pier House Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Pier House Resort & Spa located near the city centre?
Yes, it is 0.9 km away from the centre of Key West.
Are any cleaning services offered at Pier House Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pier House Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pier House Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.