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Sheraton Suites Key West

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Traveller (949)
Room & Suite (440)
Pool & Beach (181)
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Overview
  • Excellent41%
  • Very good37%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“smathers beach”(235 reviews)
“shuttle service”(144 reviews)
“free shuttle”(127 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,477)
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2,039 results
Traveller rating
830
729
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830
729
260
122
98
Show reviews that mention
All reviewssmathers beachshuttle servicefree shuttleduval streetdirectly across the streetevery half hourhotel shuttlepool areaclose to the airportstarbucks coffeeresort feeliving roomthe hotel offersnice poolking suitespring breakhot tub
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1 - 5 of 2,039 reviews
Reviewed 2 days ago

Service by the pool was amazing, has a jacuzzi which I loved! We only had breakfast and lunch at the resort but both times the food was great. Location is really convenient, literally a foot away from the beach, not even a 2 minute walk....More

1  Thank kkenney26
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded today

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. I will pass...More

Hotel's Favourite
Reviewed April 7, 2018

Thought I had already reviewed the Sheraton Suites but apparently not. We had a very nice five-night stay in February. The hotel was sold out so I was surprised when we were given a lovely ocean front suite on the highest floor. Probably due to...More

3  Thank jdvmd
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded April 9, 2018

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. I will pass...More

Reviewed 5 days ago

Room was a suite style, large and bright, comfortable bed, also large bathroom but found some moldy spots inside shower stall... Room needs an overall deep cleaning. Van service to downtown is great, on time, drops you off at a good spot, walking distance to...More

Thank joinville
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 4 days ago

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West. As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

Reviewed 1 week ago

This was our first visit to the Keys so we didn't know what to expect. This hotel is very accommodating for people visiting with pets. We brought 2 dogs and were surprised that they don't charge for them to stay. This saves a lot of...More

1  Thank DonnaKronmiller
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 6 days ago

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. I will pass...More

Reviewed 1 week ago

We were highly impressed with the friendliness and helpfulness of ALL the staff at the hotel. Particularly with Hunter at the front desk, the shuttle drivers and Agate from the pool staff. The shuttle service is fantastic, runs on time and we found it to...More

Thank Maria F
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 1 week ago

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. I will pass...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$232 - US$491 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$232 - US$491 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (949)
Room & Suite (440)
Pool & Beach (181)
Dining (49)
Amenities (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
sandi m
March 29, 2018|
AnswerShow all 2 answers
Response from DeeJayGude | Reviewed this property |
No, but there are lovely community areas to relax outside and take your morning coffee.
0
Votes
Miranda S
February 8, 2018|
AnswerShow all 2 answers
Response from ShelleyMcBreairty | Reviewed this property |
Don’t know. I only booked a room . If the on-site restaurant has anything to do with your dinner /lunch reception. I would look elsewhere ....
1
Vote
Room Tips
"Upgrade to pool view or beach view room."
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"Ocean view or Garden view are the best. Request a 2nd or 3rd floor,"
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"We overlooked the pool area, had a nice baloney and very relaxing."
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"Second and third floors provide a better view. Exquisite pool it has a small running falls, which adds to the..."
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