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Sheraton Suites Key West

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#28 of 49 Hotels in Key West
Certificate of Excellence
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Sheraton Suites Key West
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2,144 Reviews from our TripAdvisor Community

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Showing 1,763: English reviews
Atlanta, Georgia
Reviewed 19 May 2013 via mobile

The rooms are spacious and the decor in the main hotel is nice but overall not the nicest of hotels in Key West. You are pretty far from the action and it does not have to beachy vibe I hoped for. With that said, the price was not bad and the staff are nice enough. So if you need a...

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Helpful?
Thank ThreeGee
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review! We are glad to hear you enjoyed your stay at the Sheraton Suites. We are located two miles from Duval Street and bike riding downtown is a great way to get around the island. Thanks again for the review! Warm regards, Lourdes Torbisco Sales and Marketing Manager

Sudbury, Canada
Reviewed 15 May 2013

Even though these suites are more spacious than the usual hotel room sizes, the kitchenette really consists of only the microwave and small fridge. The musty smell of the carpet was disppointing. The bed is comfortable but the sofa bed is terrible. The bathroom is nicely appointed. The pool with waterfall is fun for kids but can be quite deep...

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Helpful?
Thank TravelBugsEB
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to review our hotel. The Sheraton Suites is located across the street from the beach and when the tide is low, sometimes you can smell the low tide in the hotel. We recently replaced all the sofa beds in the guest rooms. Thanks again for reviewing our hotel. Warm regards, Lourdes Torbisco...

Vancouver, Canada
Reviewed 13 May 2013

My boyfriend and I were staying in Key West for 5 nights and booked this hotel for our whole stay. Let me start by saying that it wasn't bad...it just wasn't amazing. The hotel wasn't on the water and was not even close to walking distance to anything relevant (except for a beach across the street). There was a free...

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Helpful?
Thank TravelEatPrayLove
Danville, Virginia
Reviewed 12 May 2013

I am writing this with one day left of our Key West vacation at Sheraton Suites. We are very comfortable in our two room suite with mini kitchen, living room and king bedroom. The accommodations are spacious, clean and attractive, with only minor wear and tear. Sheraton's "Sweet Sleeper Bed" is always comfortable. If I could change anything it would...

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Helpful?
Thank msfoto42
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Sales and Marketing Manager

North Olmsted, Ohio, United States
Reviewed 12 May 2013 via mobile

The staff at this hotel goes above and beyond. The pool and rooms are great. It is away from the business of downtown and Duval street but they do provide a shuttle service. Our shuttle driver was kind enough to take us and our luggage to our other hotel upon check out. Great service!

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Helpful?
Thank Kristina M
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: We are happy to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Sales and Marketing Manager

New York City, New York
Reviewed 11 May 2013

Ok- I hate to write a bad review, so I will call out the positives and negatives of this hotel. Negatives: This hotel is NOT in downtown Key West and you MUST take a cab or use the hotel shuttle to get downtown. Downtown is probably where you want to be, so this is an issue. I asked about this...

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Helpful?
Thank Eric M
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed the accommodations at the Sheraton Suites. The Sheraton was completely renovated in 2010 and we are located two miles from Duval Street. The shuttle is a popular service that runs daily from 8:30am-11:00pm on a first come, first serve basis. It...

Enterprise, Mississippi
Reviewed 10 May 2013

Over all the stay was good. The two things that keep me from giving a rating of five is the wifi did not work in our room. That would have really helped for planning events. The drinks are a bit pricey at the bar, even at happy hour. Food is good.

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Helpful?
Thank MonaEddieOdom
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay and look forward to your return visit to Key West! Warm regards, Lourdes Torbisco Sales and Marketing Manager

Slidell, Louisiana
Reviewed 8 May 2013

We stayed here on our 5 day visit to Key West. The queen suite was very comfortable and spacious. The beds were very comfortable with nice linens. The hotel provided a shuttle service to downtown and the airport free of charge. It is located near the airport but far from town. No need for a rental car here because after...

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Helpful?
Thank Ray R
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: We are happy to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Sales and Marketing Manager

Pembroke Pines, Florida, United States
Reviewed 8 May 2013

My wife and I stayed here for a night, and after the first night wished we had stayed here our entire visit. This place is not in Old Town but they have a continuous shuttle service that alleviates any headaches involved in finding parking in Downtown Key West. Parking can be an issue and it can get expensive, so this...

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Helpful?
Thank Barnaby R
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for the good review! We are delighted to hear you enjoyed your stay at the Sheraton Suites and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Sales and Marketing Manager

Atlanta, Georgia, United States
Reviewed 8 May 2013

I went on 5/6 - 5/7 and booked two rooms, one for my 83 year old Father in law and my sister in law and the other for myself and my husband. We were shuttled to the hotel to find at the desk that they couldn't honor this reservation and was not told why. They put us in a shuttle...

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Helpful?
Thank Nancy L

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Region: United States > Florida > Florida Keys > Key West
Price Range: $342 - $892 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 183
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
Sheraton Suites Key West Florida
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Key West staff and other travellers.
19 questions
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Questions? Get answers from Sheraton Suites Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in back are by garbage bins.”
 of 5 bubbles Caroll5062, 10 Nov 2016 | Read review
“Get the ocean view magnificent”
 of 5 bubbles V8322RSandread, 10 Nov 2016 | Read review
“Rooms overlooking Smathers beach are nice.”
 of 5 bubbles toddp943, 10 Nov 2016 | Read review
“Back of the hotel was very quiet!”
 of 5 bubbles gayleanddon, 8 Nov 2016 | Read review
“Get room on Roosevelt Avenue side facing the ocean”
 of 5 bubbles JKL-CO, 2 Nov 2016 | Read review
5 of 5
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