This beautiful resort is located at the beginning of Duval. It's the perfect place to begin your adventures every day and the most luxurious place to end each evening. We visit often and have never had an experience less than perfect. The location, views, service, staff, fo…
Stayed for 3 nights over Thanksgiving. Great location at Sunset Pier and walking distance to all Key West bars and restaurants. Elegant and luxurious rooms. Staff were all super efficient, friendly and professional. Fabulous hotel for an indulgent holiday!
Awesome hotel. Best location and staff on the island. You wont regret staying here. This was our 4th time staying here and we will be back again next year. The staff is perfect. They are friendly, knowledgeable and appreciate your business.
We paid for an "ocean view room". Our first room (319) that we were given looked at Mallory Square (which is a basically parking lot) and the back of the pool building. When we complained that this room was unsatisfactory, the manager was very rude and didn't care to help at all.…
We booked a mini suite at this hotel for three nights based on the Trip Advisor reviews and had been looking forward to our stay for months. We weren’t disappointed. The hotel is within walking distance of everything. The car was left with the valet and we did not see it again un…
"Maybe avoid rooms right next to the pool and bar if you want a quiet stay"
"Ask for a room facing Mallory Square with a view of the magnificent sunsets. A mobility suite provides walk in stall shower and lower bed."
"Get a terrace overlooking the water, not the parking lot"
"don't book one"
"Rooms looking over Mallory Square are good. You can also see the pool and the channel where the cruise ships dock."