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Ocean Key Resort & Spa

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet.
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Property amenities
Pool
Restaurant
Room Service
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Public Wifi
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Green
Great View
HOTEL CLASS
Hotel links
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Offers & Announcements:**Daily Breakfast for 2**
Hotel deals
Reviews & more
3,088Reviews
2,475Photos
77Q+A
100Room tips
Traveller rating
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  • 201
  • 89
  • 53
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Show reviews that mention
This beautiful resort is located at the beginning of Duval. It's the perfect place to begin your adventures every day and the most luxurious place to end each evening. We visit often and have never had an experience less than perfect. The location, views, service, staff, fo
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Review collected in partnership with this hotel
Response from RogerH2855, Guest Relations Manager at Ocean Key Resort & Spa
Responded yesterday
Thank you so much for your kind review and for staying with us over the years! We are thrilled that you enjoy our island friendly service, our property, and the amazing views. Our team looks forward to welcoming you back to the island very soon.
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Stayed for 3 nights over Thanksgiving. Great location at Sunset Pier and walking distance to all Key West bars and restaurants. Elegant and luxurious rooms. Staff were all super efficient, friendly and professional. Fabulous hotel for an indulgent holiday!
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Review collected in partnership with this hotel
Response from RogerH2855, Guest Relations Manager at Ocean Key Resort & Spa
Responded yesterday
We could not have said it any better! We love that you celebrated the holiday with us and please come back and visit our team at Ocean Key very soon.
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Awesome hotel. Best location and staff on the island. You wont regret staying here. This was our 4th time staying here and we will be back again next year. The staff is perfect. They are friendly, knowledgeable and appreciate your business.
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Review collected in partnership with this hotel
Response from RogerH2855, Guest Relations Manager at Ocean Key Resort & Spa
Responded yesterday
Thank you so much for the wonderful review and we really appreciate that you enjoy it so much at Ocean Key! Our friendly team loved hosting you and we look forward to seeing you again when you return to the island!
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We paid for an "ocean view room". Our first room (319) that we were given looked at Mallory Square (which is a basically parking lot) and the back of the pool building. When we complained that this room was unsatisfactory, the manager was very rude and didn't care to help at all.
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Review collected in partnership with this hotel
Response from RogerH2855, Guest Relations Manager at Ocean Key Resort & Spa
Responded 2 days ago
Hello Colby and thank you for your review of Ocean key Resort & Spa. We are sorry to hear that you were dissatisfied with your initial guest room that has a beautiful view of the water and Mallory Square. We offered to move you to a higher floor the next day but you initially declined. We then extended an upgraded suite on the second floor which you also declined. We are glad that you liked 518 and after inspecting 319 we did not find any of this issues that you are referring to. Again, thank you for your feedback.
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We booked a mini suite at this hotel for three nights based on the Trip Advisor reviews and had been looking forward to our stay for months. We weren’t disappointed. The hotel is within walking distance of everything. The car was left with the valet and we did not see it again un
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Response from RogerH2855, Guest Relations Manager at Ocean Key Resort & Spa
Responded 5 days ago
Our team is thrilled that you had such a fantastic time at Ocean Key! We are so glad that you enjoyed your suite and the great amenities that our property has to offer. Please come back to the island very soon so we have the opportunity to host you again
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorOcean Key Resort & Spa
The One Bedroom Ocean Front Suite at the Ocean Key Resort & Spa
Professional photo exclusively commissioned by TripAdvisorOcean Key Resort & Spa
The Junior Suite at the Ocean Key Resort & Spa
Professional photo exclusively commissioned by TripAdvisorOcean Key Resort & Spa
The Junior Suite at the Ocean Key Resort & Spa
Professional photo exclusively commissioned by TripAdvisorOcean Key Resort & Spa
The Boutique Suite at the Ocean Key Resort & Spa
Professional photo exclusively commissioned by TripAdvisorOcean Key Resort & Spa
The Boutique Suite at the Ocean Key Resort & Spa
Previous
Hi! We are looking forward to staying with you guys 22-26 Dec. Will the pool be open then?
I was wondering if the pool renovations are complete?? Also is the pier reconstructed and open?? We are coming Dec 9th and I am hoping to enjoy them both.😁
Hello! We are excited to have you visiting us and are happy to say that the new Sunset Pier is now open for everyone to enjoy! Regarding the Liquid pool area: we will be making improvements to the deck and pool area either around December15 or in January 2019 but cannot promise that these dates are firm.
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Is the pool going to be open for weekend after Thanksgiving.
Yes, it certainly will and we look forward to seeing you then!
0 votes
Just asking about the status of the pool renovation and Sunset pier construction. Will be visiting in late November. Thanks.
Hello and thank you for your inquiry. We anticipate the renovations to be completed by that time and we look forward to seeing you then!
1 vote
Are there beach swimming and snorkelling in Key West, or is it deeper water?
yes, there are beaches nearby. For snorkeling its best to organize trips to the coral reefs nearby.
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Previous
"Maybe avoid rooms right next to the pool and bar if you want a quiet stay"
"Ask for a room facing Mallory Square with a view of the magnificent sunsets. A mobility suite provides walk in stall shower and lower bed."
"Get a terrace overlooking the water, not the parking lot"
"don't book one"
"Rooms looking over Mallory Square are good. You can also see the pool and the channel where the cruise ships dock."
Previous
PRICE RANGE
US$296 - US$948 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ocean key hotel key westocean key resort and spaocean key house key west
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
100
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