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The Gates Hotel | Key West

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Traveller (593)
Room & Suite (114)
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Overview
  • Excellent51%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“food truck”(167 reviews)
“rum row”(51 reviews)
“blind pig”(40 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Poolside Bar
4 Star accommodation
All hotel details
Additional information
Offers from The Gates Hotel | Key West
Special Price: Save 15% on your stay!
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Offers from The Gates Hotel | Key West
Special Price: Save 15% on your stay!
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Reviews (1,217)
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885 results
Traveller rating
483
254
86
36
26
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483
254
86
36
26
Show reviews that mention
All reviewsfood truckrum rowblind pigsister hotel next doorfree shuttleold townoutdoor barshuttle servicepool areavery nice hotelduval streetboutique hotelloved this hotelcoffee makernice poolupon checkhappy hour
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1 - 5 of 885 reviews
Reviewed 2 days ago via mobile

Amazing place to stay that offers a free shuttle service. The decor of the room is amazing and the bed super comfortable. Enjoyed the stay. The only thing that the hotel doesn't have is a restaurant just a food truck so if you want to...More

1  Thank AngieNY
Response from Sara P, Manager at The Gates Hotel | Key WestResponded yesterday

We are so happy to hear that you enjoyed your stay with us and that you loved the hotel. We hope you are able to visit us again very soon!

Reviewed 3 days ago via mobile

What a joke. I'm on my honeymoon. We drove from Michigan and they completely ruined my weekend stay in Keywest. The woman working at the podium had little to no knowledge of what to do in the town. We arrived sat night checked in at...More

Thank Adam C
Response from Sara P, Manager at The Gates Hotel | Key WestResponded yesterday

We are sorry to hear about your experience with us as we take pride in our guests visits to create a great experience. Please reach out to spilat@gateshotelkeywest.com with your reservation information to further discuss your concerns.

Reviewed 1 week ago

Nice rooms, nice pools. Would stay again. Could be a little faster with checkin process, and could use more towels in the rooms, but overall very clean and friendly. Also this is further away from all the action so an Uber or taxi is a...More

Review collected in partnership with this hotel
Thank emorphis
Response from Sara P, Manager at The Gates Hotel | Key WestResponded 1 week ago

Thank you for sharing your experience with us. We do have a shuttle that takes our guests downtown with a regular schedule and do hope your next visit you are able to utilize that!

Reviewed 1 week ago

The stay was very nice and the hotel is also very nice - the use of the shuttle was handy to get to Duval St. but there were times we would like to have staying in town later. Also - if you're trying to park...More

Review collected in partnership with this hotel
Thank surfcjb
Response from Sara P, Manager at The Gates Hotel | Key WestResponded 1 week ago

We appreciate your feedback about your stay with us! We are pleased to hear you used our shuttle and hope you can visit us again!

Reviewed 1 week ago via mobile

Rum Row and Gates hotel were great. Brent at Rum Row made the best drinks even when I couldn't tell him what it was. He also gave great tips on restaurants and places to visit on the island. They made our stay amazing and unforgettable.

1  Thank dustinpollock863
Response from Sara P, Manager at The Gates Hotel | Key WestResponded 1 week ago

Thank you for celebrating your Anniversary with us! We hope to see you again on your next visit to the Keys!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free Internet
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$152 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Key West
#12 Luxury Hotel in Key West
Room types
Non-Smoking Rooms
Details
Price range
US$152 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Key West
#12 Luxury Hotel in Key West
Room types
Non-Smoking Rooms
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Traveller (593)
Room & Suite (114)
Pool & Beach (41)
Dining (18)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
robthebuilder0
June 18, 2018|
Answer
Response from jeff b |
no, but the water is very warm due to the beautiful sunshine.
0
Votes
Martysmama
June 16, 2018|
Answer
Response from Joyful_12014 | Reviewed this property |
Well Outside for sure they have a great pool Deck with comfy chairs and ashtrays built for cigars.
1
Vote
sellinggoodstuff
May 20, 2018|
Answer
Response from Sara P | Property representative |
Hello, please review your confirmation letter that states the cancellation policy due to each reservation has different guidelines.
-1
Votes
Room Tips
"I think if you book with a third party they give you a room facing the parking lot."
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"Talk to the manager"
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"If you book through travelocity.com the hotel will put you in a back room facing the parking lot with no..."
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"Some rooms are really far from the elevator so if you have trouble walking, ask for a room close to the..."
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