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The Gates Hotel Key West

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Traveller (977)
Room & Suite (178)
Videos (6)

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About

#43 of 55 hotels in Key West
Location
Cleanliness
Service
Value
WELCOME TO PARADISE | The Gates Hotel Key West Designed in a modern, minimalist style, this upscale hotel is just off U.S. 1 and is a half-mile from the Key West Tropical Forest & Botanic Garden.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Highchairs available
Paid private parking on-site
Parking
Wifi
Paid wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Plunge pool
Shallow end in pool
Fence around pool
Yoga classes
Coffee shop
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Poolside bar
Snorkelling
Bicycle tours
Entertainment staff
Evening entertainment
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
English, Spanish
Hotel links
Special Price:25% off room rate
2,150Reviews64Q+A100Room tips
Traveller rating
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Jessica S wrote a review Yesterday
Deltona, Florida2 contributions
Can def find a better 4 star hotel! Was decent, nice grounds, staff was friendly, clean pool but not 4 stars! Rooms were just upgraded, but I couldn't tell with chip paint on ceiling and dated or handmade furniture.
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Review collected in partnership with this hotel
Date of stay: April 2024
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Guest Services / Front Office at The Gates Hotel Key West
Responded yesterday
Jessica S, thank you for your feedback and for taking the time to write about your experience. We are pleased to hear that you found our grounds pleasing and our team members friendly. We also take note of your observations about the room and its decor. We strive to continuously improve the quality of our services and your input definitely helps. We hope we can welcome you back in the future to show improvements made.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lapinoloco wrote a review Sep 2022
Geneva, Switzerland179 contributions30 helpful votes
+1
Hotel's Favourite
Really nice hotel, big room, big confortable beds, big quiet pool with friends, free downtown transportation every hour. For breakfast, you have the choice between Starbuck or the Blind Pig foodtruck. You can also go to Ihop, great pancakes, about 10mn walk. Try the Outback restaurant for dinner, 10-15mn walk, amazing steaks!
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Date of stay: September 2022Trip type: Travelled with friends
Room Tip: Free parking, lift if room upstairs, good restaurants around for breakfast and dinner, free...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Baran Ustun, Guest Services / Front Office at The Gates Hotel Key West
Responded Oct 1, 2022
Hi Ced D , We are glad to hear you enjoyed your stay with us and appreciate you taking the time to share your comments. Our goal is always to provide warm and friendly customer service to all our guests and it's always nice to hear when we do. Your business is very much appreciated, and we hope to have you stay with us again. Have a fantastic day! 24 North & Gates Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandra Milena R wrote a review Apr 15
4 contributions10 helpful votes
What a bad experience....Very disappointed with this hotel! Some staff was not nice, starting with the receptionist who just gave the keys.. NO kindness. We made a reservation for 3 people, but they never gave us pillows and blankets for the sofa.... we had to walk and get them from ourselves. Team members did not care enough to get back to address this problem. They didn't care at all. This place is no more than an over priced motel. Climate control in the room did not work properly.
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Date of stay: April 2024
Value
Rooms
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Guest Services / Front Office at The Gates Hotel Key West
Responded 4 days ago
Sandramilenar2016, we deeply regret to read about your most recent experience. We apologize that the reception process and certain room amenities did not meet your expectations. Our aim is to ensure every guest feels supported and catered to by our team. We will be sure to pay closer attention to our room readiness procedures and approach to guest communication. We also appreciate your insights regarding the climate control in your room and pledge to investigate this further. It is our mission to provide a value-for-money, comfortable and pleasant stay for all our guests, and we hope we may have the chance to demonstrate this should you visit again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Getaway44111668395 wrote a review Mar 2024
Carbondale, Pennsylvania1 contribution
The resort was very clean. Room was clean and nice. Bar out side was wonderful. Bar tender had answers to where to eat. Things. To do. Pool was beautiful. 1 problem. Not enough chairs, or towels at the pool. They shuttle you to town . But we rented a golf cart. Had a blast. If you have doubts about staying here. Don't it's wonderful.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Guest Services / Front Office at The Gates Hotel Key West
Responded 3 weeks ago
Getaway44111668395, thank you for sharing your experience at The Gates Hotel Key West. We're thrilled to hear you enjoyed our tidy rooms, the outdoor bar, and the scenic pool. Your feedback on the availability of chairs and towels by the poolside has been noted. It's wonderful to know that our bar attendant's dining and activities suggestions added value to your trip. We're glad you had a blast roaming the town in your rented golf cart. Looking forward to welcoming you back for another delightful stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeff K wrote a review Mar 2024
Boston, Massachusetts2 contributions
Gates Key West had everything we were looking for on a long weekend family trip to Key West. It was clean and well-equipped with a pool/bar, and the staff was friendly and professional. The best part was that we had access to the amenities at 24 North, the sister hotel next door. That hotel had a lovely restaurant for breakfast, a Starbucks attached, another pool, and plenty of space to eat and lounge. The hotels have an hourly shuttle to Old Town, but if we didn't want to wait, we could take an Uber or similar for under $15 . We never had to wait more than 5 minutes. This kept our family from having to rent a golf cart to get around. I would return with or without the family.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GatesHotelGM, General Manager at The Gates Hotel Key West
Responded 4 weeks ago
Jknoedler, it's fantastic to learn that The Gates Hotel Key West suited your family's needs perfectly. We're glad you appreciated the cleanliness, top-notch amenities, and competent team members. Your enthusiasm regarding the associated benefits of our sister hotel, 24 North, is equally pleasing. Ensuring convenient transportation facilities for our guests is indeed a top priority and it's terrific to hear it added to your experience. We're keenly looking forward to hosting you again, either with or without the family.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darren W wrote a review Mar 2024
22 contributions2 helpful votes
This hotel was very friendly and welcoming with excellent front desk team & management. A little noisy if your room was at the front due to being close to the highway. Great poolside bar & gardens near to a few restaurants and has a shuttle service to downtown Key West.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GatesHotelGM, General Manager at The Gates Hotel Key West
Responded Mar 10, 2024
Darren, thank you for choosing to stay at The Gates Hotel Key West. We're thrilled our front desk colleagues and management left a positive impression, and that you enjoyed our poolside bar, enchanting gardens, and convenient shuttle service. Nevertheless, we understand your concern regarding the noise due to the hotel's proximity to the highway. For future stays, we recommend requesting a room further back for a quieter experience. Thanks again for your valuable input, and we hope to welcome you back on your next trip to Key West.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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earniemueller wrote a review Mar 2024
1 contribution
Roosters crowing at 5 am, loud. Room not cleaned. Some staff not nice. They should not be in this line of work. The bathroom door in the room doesn't give you privacy. Questionable charges that we can't get an answer on.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GatesHotelGM, General Manager at The Gates Hotel Key West
Responded Mar 11, 2024
It's disappointing to learn that your recent visit didn't meet expectations. Unexpected noises can contribute to a less than ideal environment and it's regrettable that you experienced this. Additionally, we always aim to ensure our rooms are in their best state, and it's unfortunate you felt this was not the case. Moreover, privacy is of utmost importance, and we regret any encountered concern about the bathroom door. Please rest assured, our team is committed to providing excellent hospitality, and it's disheartening to hear of any perceived contrary behavior. Transparency in billing is our aim, so finding unresolved charges is something we take seriously. We hope this incident will not deter you from considering us again and our team will be more than ready to offer a better stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tani W wrote a review Mar 2024
3 contributions
What a bad experience Tim the “Manager” who cares more about his special “manager” title then he does about the customers. We had an issue with a stinking room with wet floors. I asked him for a refund he said no and walked away no one would help us. I’ve been calling for the past 2 hours trying to get a hold of someone and they keep hanging up on me.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Avoid 24 north hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GatesHotelGM, General Manager at The Gates Hotel Key West
Responded Mar 11, 2024
We appreciate the feedback, Tani. It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melanie J wrote a review Feb 2024
Timberon, New Mexico2 contributions2 helpful votes
Very disappointed with this hotel! Pool and bar area are nice but the room leave much to be desired. Housekeeping is awful, floors apparently are never mopped because your feet will turn black if you walk around your room barefoot! Very overpriced for what you receive!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GatesHotelGM, General Manager at The Gates Hotel Key West
Responded Feb 20, 2024
935melanieh, it's unfortunate to read about your experience with certain aspects of your stay. We value cleanliness and strive to provide exemplary services, so your feedback is essential for improvement. Our team members put in significant effort to offer high-quality experiences, and it's disappointing to learn that we missed the mark during your visit. However, we're pleased to hear that you appreciated the pool and bar area. We hope to have the opportunity to better meet your expectations in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jofitzpatrick68 wrote a review Feb 2024
1 contribution
This is a motel at best pool is freezing right by a freeway mikes from Town no restaurants and I was sick so messages hotel app for a staff member to bring water to my room I was ignored The room was clean the staff were nice the cleaners and gardeners work really hard But I have no idea why they charge a resort fee it’s not resort it’s laughable
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GatesHotelGM, General Manager at The Gates Hotel Key West
Responded Feb 20, 2024
Jofitzpatrick68, we appreciate your feedback regarding your recent stay. It's encouraging to hear that cleanliness and our hardworking team members were highlights of your experience. However, we're concerned to learn that other aspects of your visit, such as amenities and location, didn't match your expectations. We take pride in creating a warm, resort-like destination and we appreciate your comments regarding elements that you felt were not up to standard. It's disheartening to hear that your request for assistance via our app wasn't successfully addressed. We strive to deliver prompt and attentive service to all our guests. Your feedback will help us improve these areas. Thank you for your review, and we hope to have the opportunity to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$371 - C$557 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn key west hotel key west
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Gates Hotel Key West - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Gates Hotel Key West
Which popular attractions are close to The Gates Hotel Key West?
Nearby attractions include Southernmost Escape Key West (0.2 km), Key West Tropical Forest and Botanical Garden (0.8 km), and Sheriff's Animal Farm (0.7 km).
What are some of the property amenities at The Gates Hotel Key West?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at The Gates Hotel Key West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Gates Hotel Key West?
Guests can enjoy a lounge, a poolside bar, and breakfast during their stay.
Is parking available at The Gates Hotel Key West?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Gates Hotel Key West?
Conveniently located restaurants include Tavern N Town, Hurricane Hole Restaurant & Marina, and Jimmy's Ocean Blue Tiki Bar.
Are there opportunities to exercise at The Gates Hotel Key West?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Are pets allowed at The Gates Hotel Key West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Gates Hotel Key West?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Gates Hotel Key West?
Many travellers enjoy visiting Truman Little White House (5.5 km), Key West Garden Club (4.0 km), and West Martello Tower (4.2 km).
Is The Gates Hotel Key West accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.