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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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Traveller (937)
Room & Suite (339)
Pool & Beach (198)
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Overview
  • Excellent48%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“double tree”(234 reviews)
“shuttle service”(207 reviews)
“warm cookies”(64 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,847)
There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Traveller rating
1,475
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174
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1,475
925
413
174
132
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All reviewsdouble treeshuttle servicewarm cookiesevery hourfree shuttleduval streetbreakfast buffetpool areaalways on timehotel shuttleclose to the airportsmathers beachthe hotel offersoutdoor barnice poolnice resortrental car
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1,001 - 1,005 of 3,119 reviews
Reviewed 15 January 2016

Fire alarms go off regularly at 2am, and when the middle of the day came- i had no water in the room. i was offered a food voucher to appease. food doesn't replace a shower, and no price of the room replaces a good nights...More

Review collected in partnership with DoubleTree by Hilton
2  Thank Travelinglizarded
Response from maknowles, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key WestResponded 16 January 2016

We’re sorry that we didn’t provide you with a rewarding experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the noisy hallways and thin walls. Your comments will help us correct these issues....More

Reviewed 14 January 2016

This is a wonderful HOTEL to stay at if you're going to visit the area to take in the sights//weather//history. Nice rooms, good service, fair value. *** The ONLY thing we didn't find was a BIBLE in the room. THAT would have been nice for...More

Review collected in partnership with DoubleTree by Hilton
Thank Steve V
Reviewed 13 January 2016 via mobile

After a long day of business travel its refreshing to be welcomed at checkin..I was thanked for being a Hilton Honors member and for my previous stay at this location. I was upgraded to a suite...My room was clean and appointed well with a large...More

Thank Sequatchie
Reviewed 13 January 2016

My husband and I booked this hotel online because it was one of the cheaper ones we could find. Who wants to spend tons of money on a room when you'd rather spend your money having fun? The hotel itself was nice. It was clean...More

3  Thank Freeport04032
Reviewed 12 January 2016

Stellar everything! Front desk, room, beds, pillow, clean, location, shuttle, front door, parking. Front desk on the way in out very friendly and loaded with cookies and water! Wish we could have spent more time there was the only negative part.

Review collected in partnership with DoubleTree by Hilton
Thank Jeremy Q
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$217 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#13 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$217 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#13 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (937)
Room & Suite (339)
Pool & Beach (198)
Dining (69)
Amenities (39)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Dktje
11 April 2018|
AnswerShow all 4 answers
Response from Teresa H | Reviewed this property |
They do have a shuttle, but it only stops at Duval Street.
0
Votes
thebl0ckparty
27 March 2018|
Answer
Response from Teresa H | Reviewed this property |
No, there is no fee. First come, first served.
0
Votes
Jennifer3124
2 March 2018|
AnswerShow all 5 answers
Response from kmk1024 | Reviewed this property |
No. It’s kind of in a random location. Closest beach is about 8 min away
1
Vote
Room Tips
"Rooms with a pool view are preferred but there are no bad rooms"
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"Room overlooking the pool would be nice!"
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"We had a balcony on the outside but requested to be moved to the pool view side - which was accommodated. We..."
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"Junior suites facing pool are the best.. You get a big balcony."
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