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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#29 of 49 Hotels in Key West
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,275 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Showing 2,611: English reviews
Hershey
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 July 2014

My husband and I came down on 7/22/14 for one night. The front desk were awesome and very helpful. The Bellhops not so much, when we approached the hotel on 7/22/14, they opened the front doors. At the front desk we asked if we could have help with our bags. They called and asked the bellhop to help us. We... More 

Helpful?
2 Thank HersheyCocoa
WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

You are right, the bellhops need retraining. Thank you for bringing it to my attention. More 

Miramar, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 29 July 2014

Not central to Key West, but free shuttles to and from town and a to and from a beach area. Very friendly staff, great breakfast buffet (make your own waffles!). Nice queen beds (two...we are a family of four). Breakfast being included in our rate made it an especially good value. Highly recommend!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Monte F
London, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 July 2014

Thanks for reading my review. We only spent 1 night in the hotel and it was very comfortable indeed. Breakfast was and absolute feast but it does cost extra. The pool is awesome and the hotel decor in general is also very nice. I just get a bit frustrated when hotels charge you an arm and a leg to park... More 

Helpful?
Thank Bliksimstrale
WeCareInKeyWest, Guest Relations Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Why did you wait so long to post this? According to the review you just posted on Trip Advisor, you stayed with us in December of 2013 and we do not see a record of your stay. More 

Milford, Delaware
Level Contributor
187 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 25 July 2014

My husband and I stayed in Key West for only one night ( I know, could easily spend a month in Key West) The hotel is not near the town, but they do have a shuttle bus that runs until 11:30 PM. However, Key West is open till 4:00 AM, so if late night is your thing, get a number... More 

Helpful?
1 Thank Dogmom11236
Bedford, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 July 2014 via mobile

Being a regular user of the Doubletree brand, I was surprised (pleasantly so) to find this was a resort, rather than just a place to lay my head whilst exploring the Keys. Yes, it doesn't have a beach frontage, but neither do many others. It does however have a free courtesy shuttle to the beach, and a great pool/deck area... More 

Helpful?
Thank YodaForceYoda
Joao Pessoa
Level Contributor
78 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 23 July 2014

I´ve stayed one night in July, the check in guy said that they were full and only could check us in at 3pm (we arrived at 12) so we got the hotel shuttle and went downtown. The shuttle driver was very fun and made a lot of trivia games during the 20 minute trip (if you win you get a... More 

Helpful?
Thank garthurreview
Punta Gorda, United States
1 review
Reviewed 23 July 2014

second visit in two years. a bit of a trip to downtown but would not stay anywhere else. have tried others over the years but keep returning. during special event weekends, which happen a lot, they need more shuttle runs, perhaps one more bus so the runs are every half hour instead of every hour. food at the restaurant in... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ronald L
Tyler
Level Contributor
4 reviews
4 hotel reviews
Reviewed 23 July 2014

We have stayed at the Grand Doubletree four times in the last year and every stay has been exceptional. The staff is great. The environment is very Key West. The pool and outside area is totally an experience in itself. It is tropical and comfortable. The rooms are very nice and neatly furnished in white wood furnishings. The restaurant has... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bobby A
Kansas City, Missouri
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 July 2014 via mobile

We stayed at this hotel for 4 days while visiting the keys! Nice rooms (although small) and good breakfast for Hilton Honors members. We were promised a room upgrade for being a diamond member but didn't receive it :( The pool was nice, lots of chairs and umbrellas. Very accommodating staff and a super close convenience store on the grounds..... More 

Helpful?
1 Thank DJofKC
Orlando, Florida
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 July 2014

Overall, this place is not going to blow your mind. It was in fact a bit hot in the hallways like some other reviews have suggested by now. But not a huge deal. Someone really should look into that better though. They put me on the floor in the area I requested. The staff was friendly and helpful during my... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank iChance

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Region: United States > Florida > Florida Keys > Key West
Price Range: $254 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
DoubleTree By Hilton Hotel Grand Key Resort - Key West Florida
Hotel Style:
#4 Green Hotel in Key West
#9 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travellers.
33 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try another hotel or at least insist on a pool view”
 of 5 bubbles stuartf518, 27 Nov 2016 | Read review
“rooms overlooking the pool area looked good”
 of 5 bubbles raetia, 25 Nov 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles 607adaml, 10 Nov 2016 | Read review
“I can't make any differences about the rooms. We stayed on the 4th floor west. It was good”
 of 5 bubbles RodrigoCGarcia, 8 Nov 2016 | Read review
“a lot less expensive than some of the nearby hotels”
 of 5 bubbles Lainey790, 31 Oct 2016 | Read review
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