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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#30 of 51 Hotels in Key West
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,521 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Showing 2,831: English reviews
Philadelphia, Pennsylvania
Reviewed 26 January 2015

Great hotel. Did some research before booking and fell in love with the pool and location. It's far enough away from the action in Key West, but close enough to drive to every night. There is a bus that will take you down to Duval, but it gets very crowded very fast and is a pain to wait for, as...

Thank JeanetteP86
Reviewed 26 January 2015

We stayed here last August when our friend from UK was visiting. First time in Key West for us. Absolutely loved this place. The service is extraordinary and James at check in was very professional and very helpful. I would like to thank him and his coworker for answering all our questions and helping us with everything we needed.Will definitely...

Thank Raluca B
Reviewed 26 January 2015

Hotel is a bit out of town with VERY pleasant grounds. A very convenient shuttle service is provided throughout the day into town which definitely will make your stay less stressful (parking in town is terrible, narrow streets). Would definitely recommend staying here.

Review collected in partnership with DoubleTree by Hilton
Thank terris312
Reviewed 25 January 2015

The pool was too cold for January. Upon arrival my husband had a work conference call which he took on the balcony. I decided to take a nap but could not due to the housekeeping staff yelling up and down the hallway and at one point there were 3 cleaners in the room across from us all speaking quite loudly....

Thank Tstenton
Jacksonville, United States
Reviewed 24 January 2015

An overall average hotel, especially considering the price and that I'm a Hilton Honors member. Room is standard and could use some upgrading. Thought that staying near airport would be convenient as island is only 3 miles wide, but cab to nightlife is a minimum $20. I returned a car to the airport and called for a shuttle, waited 15min...

2Thank Aimee T
Reviewed 24 January 2015 via mobile

We had a great time, first time visiting Key West and we loved it, the hotel is really pretty, the staff was very friendly and kind, our room was very comfortable and specious, the view from our room was really pretty, we had a nice balcony with pool view, the breakfast buffet was delicious. I'll highly recommend this hotel and...

Thank Katira R
Reviewed 23 January 2015

We stayed 3 nights in January. We were a group of 12 (5 rooms) coming in for the half marathon (some running some not). The hotel was nice enough but no Wow factor. The cookies at check -in and whenever we asked were great. The shuttle service was nice. It ran from 8am to 11pm on the hour. It does...

1Thank DonnaS123
Reviewed 21 January 2015

Have to say I was very dissapointed in this visit, and as a HIlton Honor member this should not have happened. First and foremost, I asked upon check in if an upgrade was available as my wife would be joining me (this is our company chosen property), and was told by a very nice gentleman Joseph (who was wonderful), that...

2Thank Thom S
WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Dear Thom S, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service with your room upgrade request. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in...

Budapest, Hungary
Reviewed 20 January 2015

We stayed only for 1 night but we loved the hotel and the service as well. Having a breakfast in the garden next to the pool was awesome. The big fish tank in the lobby is very impressive. The rooms are spacious and well equipped.

Thank Zsolt H
Westbury, New York
Reviewed 19 January 2015

We recently revisited this hotel which we spent our honeymoon in, 12 years ago. The first room we were given had faulty air conditioning. It went from 78 to 83 degrees when the A/C was engaged. My husband went to the desk to ask for another room and was told that there were no other rooms. When he said we...

Thank LorraineRosen

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07/05/2017 08/05/2017
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Region: United States > Florida > Florida Keys > Key West
Price Range: $323 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
DoubleTree By Hilton Hotel Grand Key Resort - Key West Florida
Hotel Style:
#4 Green Hotel in Key West
#9 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travellers.
49 questions
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Franklinville, New Jersey
3 months ago
6 months ago
Brooklyn, United States
8 months ago

See all questions (49)

Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side rooms have the best view”
435lindaf, 26 Apr 2017 | Read review
“A pool view would be nice.”
marybF7629QO, 16 Apr 2017 | Read review
“we loved first floor walk out to bar/pool area”
momsterculer, 13 Apr 2017 | Read review
“I had a beautiful view of...the parking lot.”
I7258LWjayc, 11 Apr 2017 | Read review
“Ask for a pool or ocean view room”
2nels0ns, 9 Apr 2017 | Read review
5 of 5
US$199* /night
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Prices are for 1 room, 2 adults
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