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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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Traveller (936)
Room & Suite (339)
Pool & Beach (198)
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Overview
  • Excellent48%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“double tree”(234 reviews)
“shuttle service”(207 reviews)
“warm cookies”(64 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
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Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,846)
There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,118 results
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1,474
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1,474
925
413
174
132
Show reviews that mention
All reviewsdouble treeshuttle servicewarm cookiesevery hourfree shuttleduval streetbreakfast buffetpool areaalways on timehotel shuttleclose to the airportsmathers beachthe hotel offersoutdoor barnice poolnice resortrental car
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21 - 25 of 3,118 reviews
Reviewed 4 weeks ago

Been staying in this hotel for years. Michael Knowles general Manager is the best!!!! You can't find a Gm better than him. Our relationship in this hotel is like family. All front desk staff James, Joseph, Mark the best!!! This has been our home away...More

Thank W489MOmichaels
Reviewed 4 weeks ago via mobile

Awesome- clean- renovated. Our suite was amazing! Love this hotel! Never disappointed! James at the front desk was so nice. We have stayed here many times and it gets better every time. My son loved the pool and the music poolside.

Thank Vanessa A
Reviewed 4 weeks ago via mobile

Very noisy - buses & restaurant trucks in hotel parking lot kept running all night long. Very loud - noisy. Extremely loud pool music 🎶 played out by pool all day long also that echos up to rooms. Not peaceful or relaxing. Most noisy place...More

Thank Janie M
Response from Karina O, Director of Rooms at DoubleTree by Hilton Hotel Grand Key Resort - Key WestResponded 4 weeks ago

Dear Janie M, Thank you for taking the time to provide us with your valuable feedback. I am sorry that your expectations were not met during your stay with us. I will forward your comments about the noise to the corresponding departments so that these...More

Reviewed 19 March 2018

the people at the Hilton were very nice and accommodating, my favorite time was with our one bartender Billy the Greek. very intellectual gentleman that despite having somewhat of a strong accent was able to hold a wonderful conversation, will come back just because of...More

1  Thank jburtt007
Reviewed 17 March 2018

Stayed for several days for work. After a long day, it was nice to be able to relax. Sometimes guests can be noisy, but hotel staff quickly fixed the situation without any problems. Great overall stay

Review collected in partnership with DoubleTree by Hilton
1  Thank anth0nymbr0wn
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Most Booked Properties in Key West, FL
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$218 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#13 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$218 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#13 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (936)
Room & Suite (339)
Pool & Beach (198)
Dining (69)
Amenities (39)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Dktje
11 April 2018|
AnswerShow all 4 answers
Response from Teresa H | Reviewed this property |
They do have a shuttle, but it only stops at Duval Street.
0
Votes
thebl0ckparty
27 March 2018|
Answer
Response from Teresa H | Reviewed this property |
No, there is no fee. First come, first served.
0
Votes
Jennifer3124
2 March 2018|
AnswerShow all 5 answers
Response from kmk1024 | Reviewed this property |
No. It’s kind of in a random location. Closest beach is about 8 min away
1
Vote
Room Tips
"Rooms with a pool view are preferred but there are no bad rooms"
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"Room overlooking the pool would be nice!"
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"We had a balcony on the outside but requested to be moved to the pool view side - which was accommodated. We..."
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"Junior suites facing pool are the best.. You get a big balcony."
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