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US$829
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US$829
Free cancellation until 23-01-29
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#28 of 53 hotels in Key West
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Value
Travellers' Choice
Ideal Key West Resort With A Boutique Vibe. Get away to the Gulf at Hyatt Centric Key West Resort & Spa, an oasis off Duval Street, on the waterfront. Stay in one of 120 pet-friendly rooms featuring décor inspired by the island, with private balconies and sweeping views of the Gulf of Mexico.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Bicycles available
Boating
Diving
Game room
Ski rentals
Snorkelling
Water sport equipment rentals
Evening entertainment
Fishing
Walking tours
Board games / puzzles
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
89Restaurantswithin 0.5 km
94Attractionswithin 0.5 km
Contact
601 Front Street, Key West, FL 33040-6620
Getting there
Rental CarsSee all Key West car hire
3649Reviews83Q+A100Room tips
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This is a very nice property with one major drawback - more on that later. Older property, but clean and well maintained. We had a spectacular view from our balcony - but of course we paid extra for this. The staff was just great and couldn't do enough for us - kudos to management. The location is wonderful - just next to a marina with many restaurants. Other good restaurants within walking distance. Breakfast was good with great views from the porch. We ate one night in the hotel restaurant and it was very good with good service. The bar was nice with friendly service. Live entertainment several nights which was mostly quite enjoyable. Now to the problem - loud music blasting from speakers all over the property. Even on our fourth floor balcony, we had trouble sitting and enjoying the view because of the loudness of the music. We did ask to have the volume reduced a couple of times and it was done, but it didn't take long for the volume to be back at the previous level. Perhaps this is an age problem and young people don't mind loud background music. But if you are looking for a quiet vacation, look elsewhere. …
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Everything you could ask for in the heart of Old Town. Consistent outstanding Hyatt amenities and service. Beautiful water views from your balcony. Lovely little private beach and pool area. Location can't be beat.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded Feb. 2, 2022
Dear denisebadger108, We appreciate you taking the time to complete a review. We are pleased to hear you enjoyed your stay at our resort and all of the amenities our hotel has to offer. We are looking forward to welcoming you back to Key West in the future. Warm Regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I reserved my room 2 weeks before my trip to celebrate my fathers 60th bday. When we got there the receptionist said she could see my reservation but not access it.. we stood there for 40 mins while she typed and then looked confused and couldn’t get us a room. Eventually she said ok well let’s just get you in and we’ll figure it out in the morning but instead they never figured it, that lady was gone and in the morning they told us to check out! We had to find a new hotel on the fly and spend the whole day finding and then moving to a new place instead of celebrating my dad… and she said I did everything right which again was over 2 weeks prior… just a bad circumstance I guess but what a waste of time and effort. And I thought I was upgrading lol
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 3 days ago
Dear Amberlynnb123, Thank you for taking the time to fill out our guest survey. The feedback that our guests provide is shared with all members of the management team in an effort to improve the overall operation of the hotel. I wanted to apologize that you were not as pleased with your stay as we would have hoped. Our goal is to ensure that your experience is a memorable one, of course for a positive reason. Our team works hard to ensure that everything in our guest rooms is clean and in working order and that our customer service is at the highest level possible. We apologize that we fell short. Thank you again for your time, we appreciate your honest feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura K wrote a review Jan. 22
We just left our week long stay at the Hyatt. I would highly recommend staying at this location. Starting with the valet, Sasha, and Marcela at the front desk. Both very pleasant, welcoming, and helpful with all our requests. Oh, you're also created with a glass of champagne upon arrival! Rather than supplying you with plastic water bottles, as they did in the past, you're supplied with two refillable water bottles. They have water machines on each level but the main lobby machine offers both regular water and many flavors of sparkling water. You can even add caffeine. The hotel rooms are immaculate. Showers very nice, refrigerator and coffee service in the room. You don't pay for the coffee like some hotels. Again, the rooms are spotless. We had breakfast every morning and Kim was our server. Every dish we ordered on the menu was delicious and kim was most friendly. Again, highly recommend. oh...if you bring a car, you can park for $35. Very, very easy to Uber and don't need a car. My only negative is the work out room is super tiny. They have one treadmill and one other machine, free weights, no foam roller. …
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Date of stay: January 2023Trip type: Travelled as a couple
Location
Service
Room Tip: It's pretty pricey. Think rooms start at $700 a night. Pool is decent. Beach area is very...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 5 days ago
Dear C1108JGlaurak, My name is Allison Allen and I'm the Guest Experience Supervisor here, at Hyatt Centric Key West. I would first like to thank you for taking the time out of your schedule to complete our guest satisfaction survey. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. We are so pleased to read your 5 star review! It delights us that you had such a wonderful stay with us. We hope that we can welcome you back during another weeklong vacation soon! Allison Allen Guest Experience Supervisor Hyatt Centric Key West Resort and Spa allison.allen@hyatt.com 305-809-1234
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was the coldest weekend of the year in Key West but we still had a wonderful time. The pool was heated but not enough for me. The was a really nice hot tub and the pool bar bartenders had some fabulous recommendations of warmer things to do. The small boat advisory kept us from planned activities. We will return.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 5 days ago
Dear Metroagogo, My name is Allison Allen and I'm the Guest Experience Supervisor here, at Hyatt Centric Key West. I would first like to thank you for taking the time out of your schedule to complete our guest satisfaction survey. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. We are so pleased to read your review! It delights us that you had such a wonderful stay with us. We are very much looking forward to your return stay, hopefully during a more mild time so you can thoroughly enjoy paradise. Please reach out to me or any member of our team at Hyatt Centric Key West if we may help you with preparing for your return trip! Sincerely, Allison Allen Guest Experience Supervisor Hyatt Centric Key West Resort and Spa allison.allen@hyatt.com 305-809-1234
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel, great amenities, location was fantastic, nice rooms. Biggest complaint was the rooms/overall cost to stay at the hotel for a basic room was extremely expensive compared to other properties of similar quality in the area.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 1 week ago
Dear Krafteebeaver, My name is Allison Allen and I'm the Guest Experience Supervisor here, at Hyatt Centric Key West. I would first like to thank you for taking the time out of your schedule to complete our guest satisfaction survey. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. I wanted to apologize that you were not as pleased with your stay as we would have hoped. Our goal is to ensure that your experience is a memorable one, of course, for a positive reason. We apologize that we fell short. Thank you again for your time, we appreciate your honest feedback and certainly hope that we can welcome you back again in the very near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was large, but the window shades all had large stains on them and looked less than attractive. The balcony had cigarette butts on it. The bathroom shower’s grout had mold and where the shower glass met the shower floor, there was a lot of black mold. There was also dust all over the walls, light shades, and tables. The resort pool was very small. It wasn’t exactly a resort, in my opinion, it was more of a hotel. Although it is rated as a 4-star property, I didn’t feel like it deserved that rating. I stayed at several resorts all over the Keys on this vacation and this was the worst one we stayed at all week. The location is excellent so it has that going for it. The property needs to work on its housekeeping and room cleanliness. Once that problem is solved, it wouldn’t be as bad. On a good note, they provide you with 2 metal bottles in the room and a Bevi water machine in the lobby so you can refill your bottles with flavored sparkling or non-sparkling water. It was great considering it was much more environmentally friendly. …
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 1 week ago
Dear 946shelleyy, Thank you for taking the time to fill out our guest survey. The feedback that our guests provide is shared with all members of the management team in an effort to improve the overall operation of the hotel. I wanted to apologize that you were not as pleased with your stay as we would have hoped. Our goal is to ensure that your experience is a memorable one, of course for a positive reason. Our team works hard to ensure that everything in our guest rooms is clean and in working order. We apologize that we fell short. We are very happy you enjoyed our newly rolled out Bevi Water Service. We are excited that our guests are passionate about this environmental change at our resort. Thank you again for your time, we appreciate your honest feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time at Hyatt Centric in Key West. All the staff were very friendly and helpful. Room was very clean. We will definitely be back! Great location and close to everything. For where it's located, it was quiet.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 1 week ago
Dear RL1Capt, My name is Allison Allen and I'm the Guest Experience Supervisor here, at Hyatt Centric Key West. I would first like to thank you for taking the time out of your schedule to complete our guest satisfaction survey. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. We are so pleased to read your 5 star review! It delights us that you had such a wonderful stay with us & are looking forward to hosting you during your return visit! Cheers, Allison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Went to spent a week for husband’s 60th birthday and I’ll never forget it!!! It started with THE perfect room..top floor, clean, spacious and our balcony was absolutely perfect!!! TJ and Amber at the bar kept the party started and going! Thx!! We were so close to all Duval adventures and can’t say enough about the memories! Dry Tortuga by seaplane worth every penny, Better Than Sex for dessert, Latitude’s for dinner, everything lit up for Christmas!!! Just wow!! Cannot wait to go back!!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 1 week ago
Dear susanrE6238NQ, My name is Allison Allen and I'm the Guest Experience Supervisor here, at Hyatt Centric Key West. I would first like to thank you for taking the time out of your schedule to complete our guest satisfaction survey. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. We are so pleased to read your 5 star review! It delights us that you had such a wonderful 60th birthday celebration with us! We are equally as excited for you to return in 2023. Cheers, Allison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second trip to the Hyatt. It’s a great location down in the middle of everything exciting facilities were top notch. I particularly enjoyed the reusable aluminum water bottles that we were given and were able to refill with multiple types of flavored and unflavored seltzer, and still water. Sometimes the simple things make you smile.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 2 weeks ago
Dear randeljones, My name is Allison Allen and I'm the Guest Experience Supervisor here, at Hyatt Centric Key West. I would first like to thank you for taking the time out of your schedule to complete our guest satisfaction survey. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. We are so pleased to read your 5 star review! It delights us that you had such a wonderful stay with us. We are happy that you enjoyed our brand new roll out of our ecofriendly aluminum water bottles! It has been a big hit thus far and we are happy you are satisfied! All our best wishes, Allison Allen Guest Experience Supervisor Hyatt Centric Key West Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$664 - US$944 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt key west hotel key west, key west hyatt
FORMERLY KNOWN AS
Hyatt Key West Resort and Spa
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
120
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Frequently Asked Questions about Hyatt Centric Key West Resort and Spa
Which popular attractions are close to Hyatt Centric Key West Resort and Spa?
Nearby attractions include Mallory Square (0.4 km), Key West Room Escape (0.5 km), and 7 Artists & Friends Key West (0.3 km).
What are some of the property amenities at Hyatt Centric Key West Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Centric Key West Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Key West Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Centric Key West Resort and Spa?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Centric Key West Resort and Spa?
Conveniently located restaurants include The Breakfast Club, Too, Fisherman's Cafe, and Cuban Coffee Queen.
Are there opportunities to exercise at Hyatt Centric Key West Resort and Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hyatt Centric Key West Resort and Spa located near the city centre?
Yes, it is 1.0 km away from the centre of Key West.
Are pets allowed at Hyatt Centric Key West Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Key West Resort and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Key West Resort and Spa?
The staff speaks multiple languages, including English and Spanish.