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Hyatt Centric Key West Resort and Spa

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#23 of 51 Hotels in Key West
Certificate of Excellence
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Hyatt Centric Key West Resort and Spa
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2,130 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Centric Key West Resort and Spa
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Showing 1,894: English reviews
Orlando, United States
Reviewed 5 July 2015

Wonderful people make this an amazing resort, very thoughtful. Champagne as soon as you walk in, or mango water, stuffed toy sea turtles for the kids. So kind the whole time we were there. Sid and the young lady in the front desk were incredible.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Sharif R
KPB_FLKeys, Guest Relations Manager at Hyatt Centric Key West Resort and Spa, responded to this review

Hello Sharif and thank you so much for staying with us. That's great you enjoyed your stay, and I'm happy you enjoyed the little extra touches. I'll definitely share your note with Sid and the team! We appreciate you taking the time to leave your review, and hope to see you again on future visits to Key West!

Marcy, New York
Reviewed 4 July 2015

We travel a lot and most vacations are great. But this time I had to write about the exceptional service we had at this resort. Everyone from the front desk to the bar, to housekeeping went above and beyond. We went to give the front desk person a check and he backed right away saying, "you don't need to do...

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1Thank PeggyL674
KPB_FLKeys, Guest Relations Manager at Hyatt Centric Key West Resort and Spa, responded to this review

Thank you so much for your review! We are so happy to hear that our team made such a difference at all stages of your visit. Thank you mentioning the individuals specifically; I will pass this along and let them know what an impact their attentiveness made. We thank you for choosing Hyatt and hope to see you back again...

Fishers, United States
Reviewed 4 July 2015

I made my reservations at Hotel.com and what I was shown on the website was NOT the same room I got when I checked-in. Very very disappointed. Should not have trusted Hotels.com when making a reservation as they said that the rooms each had a living room area.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Edward E
KPB_FLKeys, Guest Relations Manager at Hyatt Centric Key West Resort and Spa, responded to this review

Hi Edward, thank you for leaving your feedback. I'm sorry to hear that you did not receive the room you expected. I wanted to let you know that I am passing this review on to our Director of Rooms to look into it further. If you would like to communicate further on this review, please email us at qualitykeywest@hyatt.com. -Karrie

Dallas, Texas
Reviewed 2 July 2015

Probably the best hotel in Key West because it is truly positioned ocean-side--literally on the water. And it's on the best side of the island for viewing the sunset. It is walking distance to anything in old town. It is a higher price point, but worth it. Activities such as jet skis, parasailing, snorkeling, and scuba leave directly from pier...

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Helpful?
Thank Toby-Likes-Travel
KPB_FLKeys, Guest Relations Manager at Hyatt Centric Key West Resort and Spa, responded to this review

Hi Toby, thank you so much for coming back to stay with us again, and for taking the time to leave such a thorough review of your positive experience. I will be sure to pass along the great feedback to the team to let them know. -Karrie

Ware, Massachusetts
Reviewed 30 June 2015

From the time we arrived, and greeted with a glass of champagne in the lobby, until the time we checked out, we were made to feel more than welcome. It is a very beautiful place, I would definitely recommend the Hyatt in Key West. Walking distance to almost everything. I hope to go back soon.

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Helpful?
Thank kathleen413
KPB_FLKeys, Guest Relations Manager at Hyatt Centric Key West Resort and Spa, responded to this review

Hi Kathleen! Thank you so much for sharing your experience from your recent stay with us. I'm so glad to hear you enjoyed the champagne welcome and other hotel amenities. We hope to have the opportunity to serve you again on a future visit to Key West. -Karrie

Greenville, South Carolina
Reviewed 30 June 2015

Stayed for week the first week of June for about the 8th time, it was awesome again! The staff, front desk, pool wait staff (especially Luanne), Shor Restaurant (Dan and Katy) all were tremendous. Food was super as always and the overall experience really could not get any better. Our 11 year old son went for the 6th time and...

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Helpful?
Thank rohothegrinder
KPB_FLKeys, Guest Relations Manager at Hyatt Centric Key West Resort and Spa, responded to this review

Awesome to hear your review! Thank you for that boisterous and glowing feedback! I'm so happy to hear you have been enjoying visits with us over the many years you've been coming to Key West, and have allowed us to take part in your son's summer memories during his youth! I'll definitely pass along your note to the individuals mentioned....

Guildford, England, United Kingdom
Reviewed 30 June 2015

We booked into this hotel without knowing much about Key West. The first room we had faced the pool and the sea beyond but was on a low floor. The problem for us was that the view was somewhat restricted by the side buildings and the music that is piped out around the pool and bar was very loud and...

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Helpful?
Thank Kim F
KPB_FLKeys, Guest Relations Manager at Hyatt Centric Key West Resort and Spa, responded to this review

Hi Kim, thank you so much for taking the time to leave your review after staying with us. I'm glad to hear that your second room had the perfect view. Thank you for sharing your feedback about the pool, staff, and other amenities. We are glad to have had the opportunity to be part of your first visit to Key...

Morristown, United States
Reviewed 30 June 2015

This hotel was located perfectly for anything one would like to do in Key West. Walking distance to everything, but so is just about anything in Key West. Hotel was well maintained, and housekeeping was diligent. All amenities were as advertised. Enjoyed the stay.

Review collected in partnership with Hyatt Hotels
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Thank Lynda A
KPB_FLKeys, Guest Relations Manager at Hyatt Centric Key West Resort and Spa, responded to this review

Hi Lynda, thank you for taking the time to leave your nice review. I'm happy to hear that you enjoyed the close proximity of the hotel to the local attractions. Thank you for mentioning the amenities and I'm glad that you found your stay pleasant and enjoyable. I hope we may earn your business again and have the opportunity to...

Mobile, United States
Reviewed 30 June 2015

Very nice resort in a great location on Key West. Walking distance to everything. Rather land-locked, though, and the pool is very small and beach area small as well. Everything on site is VERY expensive.

Review collected in partnership with Hyatt Hotels
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Thank Anne N
KPB_FLKeys, Guest Relations Manager at Hyatt Centric Key West Resort and Spa, responded to this review

Hi Anne, thank you for staying with us recently and for your helpful feedback. We are glad to hear you enjoyed your stay, and will continue to seek opportunities to add value to our guests' experiences. We wanted to also mention that Key West's protected shoreline does not naturally produce wide sandy beach areas. I apologize for any inconvenience and...

Reston, Virginia
Reviewed 28 June 2015

I needed a little break from the cold this winter and hadn't been to Key West in 27 years. I stayed at the Hyatt then and I wasn't disappointed when I went back in March. The staff were unbelievable, even mailed packages for my friend. The bell staff were outstanding too. It's a beautiful property and close to everything downtown.

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Thank Fabtrav001
KPB_FLKeys, Guest Relations Manager at Hyatt Centric Key West Resort and Spa, responded to this review

Thank you for enjoying your "grown up spring break" with us this year. That's incredible that your last visit was 27 years ago - I bet it was nice to see some of the old sites as well as the things that have changed. Thank you for sharing your experience and we hope your next trip to Key West won't...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay in a private retreat at our enticing Hyatt Centric Key West Resort. This luxurious haven is the standard against which all others will be viewed. The art of blending modern luxury and impeccable service with a premier setting has been perfected at our incredible Key West Florida resort hotel set along the waterfront. Old world architectural touches invoke Hemingway's mystique throughout this intimate island setting. Encounter casually elegant Florida touches, perfectly combined with a world-class spa, a 24-hour fitness center, remarkable cuisine, and modern amenities such as Drybar Buttercup blow dryers and eco-friendly bath products! Explore the best of Key West, including nearby fishing in the Gulf of Mexico, renowned sunsets, and historic Old Town. Allow our comfortably millennial-modern Key West Florida resort hotel to treat you to a new level of sophistication, in a breathtaking locale.. ... more   less 

Additional Information about Hyatt Centric Key West Resort and Spa

Address: 601 Front Street, Key West, FL 33040-6620 (Formerly Hyatt Key West Resort and Spa)
Region: United States > Florida > Florida Keys > Key West
Price Range: $438 - $942 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Centric Key West Resort and Spa 4*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Prestigia, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Centric Key West Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Key West Hotel Key West
Key West Hyatt
Hyatt Centric Key West Resort And Spa Florida
Hotel Style:
#4 On the Beach Hotel in Key West
#7 Top resorts Hotel in Key West
#7 Spa Hotel in Key West
#8 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Centric Key West Resort and Spa staff and other travellers.
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Questions? Get answers from Hyatt Centric Key West Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check for ocean front rooms”
 of 5 bubbles SamTampa, 17 Mar 2017 | Read review
“There are rooms at the end (corner rooms, but not really) bigger and full of greenery.”
 of 5 bubbles garygarner2016, 13 Mar 2017 | Read review
“Ask for a room on the 3rd or 4th floor. The view is better.”
 of 5 bubbles clrteacher, 8 Mar 2017 | Read review
“Rooms in wing 3 have a bar underneath so some noise but not excessive, couldn't fault the room we had, and the staff were excellent”
 of 5 bubbles keithuhpr, 8 Mar 2017 | Read review
“worth the money for a view of the ocean”
 of 5 bubbles ksks2011, 5 Mar 2017 | Read review
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