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Hyatt Centric Key West Resort and Spa

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#19 of 49 Hotels in Key West
Certificate of Excellence
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Hyatt Centric Key West Resort and Spa
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2,008 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Centric Key West Resort and Spa
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Showing 1,783: English reviews
Reviewed 1 January 2015

We stayed for two nights during the Christmas week. Although it's a Hyatt Regency, it's a small, friendly resort in walking distance of Mallory Square, where all the fun and actions are in Key West. When we checked in, the parking area was crowded and it was difficult to get self parking, but the front desk agent offered to valet...

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Helpful?
Thank BennyXiao
KPB_FLKeys, Guest Communications at Hyatt Centric Key West Resort and Spa, responded to this review

Hi BennyXiao! Thank you so much for taking the time to leave a review after your holiday stay. We certainly appreciate the nice comments about your stay, and the great feedback that helps us share the strengths of our resort to others looking to stay on our little slice of paradise. We wish you many more happy memories in your...

New York City, New York
Reviewed 1 January 2015

Fifth time to Key West but the first at the Hyatt. and first vist at New Years Overall a very convenient location - close to Duval Street but peaceful. As we stayed over NYE the prices were very expensive for the accomodation so my expectations were high. Bar and pool service were great - thanks Marina!!! However the pool is...

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Helpful?
1Thank Kristine B
Neri E, Marketing Coordinator at Hyatt Centric Key West Resort and Spa, responded to this review

Good day Kristine and thank you for taking the time to leave your review of your recent stay with us. I am so glad that you enjoyed your first time in Key West and our resort. I will pass along the nice comments to Marina. I appreciate you sharing your concerns about the housekeeping service and I am sorry these...

Binghamton NY
Reviewed 1 January 2015

We have stayed here many times over the years. We were disappointed with the hotel staff.....It was like we were bothering them.... Our room looked clean BUT the floors were dirty....They did come and clean them but again we were bothering them..... The pool was closed but you could use the one next story....NOT Never again for us....

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Helpful?
4Thank tmzmet1
Neri E, Marketing Coordinator at Hyatt Centric Key West Resort and Spa, responded to this review

Thank you for your feedback on your recent Key West vacation. I am sorry to hear that your stay with us did not exceed your expectations. We strive to excel in all areas of service and amenities, so we appreciate this opportunity to identify areas in which we can improve-the hotel staff and cleanliness of the room. If we can...

Baltimore, Maryland
Reviewed 30 December 2014

My husband and I traveled to Key West in December. We usually rent condos or houses on the island but decided to stay at the Hyatt this time. We were so pleased with our selection of this hotel. They gave us a corner room that had two balconies that overlooked the ocean. The view was absolutely gorgeous! The room was...

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Helpful?
Thank tochance
Neri E, Marketing Coordinator at Hyatt Centric Key West Resort and Spa, responded to this review

Good day and thank you so much for choosing the Hyatt during your recent Key West vacation. I am glad you enjoyed the room and the gorgeous view and the service throughout the hotel and the SHOR restaurant. Looking forward seeing you again and please do not hesitate to contact us if you have any questions or comments.Thank you!

Reviewed 30 December 2014

Having read the reviews we were very much looking forward to our stay over Christmas. So its a peak time and accept rates are at premium, but as a Hyatt this is the poorest quality one I stayed at!!! :-( You expect style and premium quality with Hyatt brand but this one is totally lacking any panache and its a...

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Helpful?
Thank Shaunm1972
Neri E, Marketing Coordinator at Hyatt Centric Key West Resort and Spa, responded to this review

Good Day Shaun! Thank you for taking the time to leave us a review. I am glad that you enjoyed your interactions with the staff and I will share your concern about the check out experience. I am glad that you found the room comfortable and the location outstanding. We strive to excel in all areas of service and amenities,...

Long Island City, New York
Reviewed 29 December 2014

Had a reservation at the Hyatt for the week of December 14th but luckily changed it to stay at a different location because while walking around the area we ducked in to see if we would book for next years trip and found the pool to be SHUT DOWN BY THE BOARD OF HEALTH! I can honestly say I have...

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Helpful?
6Thank flybye0330
Neri E, Marketing Coordinator at Hyatt Centric Key West Resort and Spa, responded to this review

Thank you for your comments. We actually had a failure with our pool pump, which was repaired the following day. The lack of a pool pump indeed made it a safety decision to close the pool, as chemicals cannot be properly balanced. I am happy to say this only lasted for less than 4 hours, and we were back up...

Reviewed 29 December 2014

The hotel is located in the center, walking distance from all the restaurants and activities, the staff is super friendly, rooms are large and comfortable, great restaurants and happy hour, children's menu throughout the day. A fun, family vacation!!

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Helpful?
Thank Levenor
Mexico D F
Reviewed 26 December 2014 via mobile

And staff as friendly as it can get. One of the restaurants is quite fancy. Wifi is complimentary (you pay more for upgraded speed, though ) But there is no beach (they face the water but there is no a actual beach at the hotel, with sand) I have to write something else to get to the minimum. Not much...

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3Thank Jose Luis M
Berlin, Germany
Reviewed 20 December 2014

Really, the island is amazing and this hotel is well located on this island. Situated close to the port (fun) with a small beach and pool (relaxation), they have amazing rooms and such an attentive staff, compliments to all of them. We spent our last part of our honeymoon here and it was a great experience.

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Helpful?
Thank ThomasAbendroth
Niagara Falls, Canada
Reviewed 19 December 2014

I have never been to such an amazing resort, from the room to the staff, words cannot describe how amazing this place is. By far the best vacation I have ever had, without a doubt I would recommend the resort you will not be disappointed it was perfect! I was there in September with my husband to celebrate our 25th...

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Helpful?
1Thank Vivian5753

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay in a private retreat at our enticing Hyatt Centric Key West Resort. This luxurious haven is the standard against which all others will be viewed. The art of blending modern luxury and impeccable service with a premier setting has been perfected at our incredible Key West Florida resort hotel set along the waterfront. Old world architectural touches invoke Hemingway's mystique throughout this intimate island setting. Encounter casually elegant Florida touches, perfectly combined with a world-class spa, a 24-hour fitness center, remarkable cuisine, and modern amenities such as Drybar Buttercup blow dryers and eco-friendly bath products! Explore the best of Key West, including nearby fishing in the Gulf of Mexico, renowned sunsets, and historic Old Town. Allow our comfortably millennial-modern Key West Florida resort hotel to treat you to a new level of sophistication, in a breathtaking locale.. ... more   less 

Additional Information about Hyatt Centric Key West Resort and Spa

Address: 601 Front Street, Key West, FL 33040-6620 (Formerly Hyatt Key West Resort and Spa)
Region: United States > Florida > Florida Keys > Key West
Price Range: $447 - $1,029 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Centric Key West Resort and Spa 4*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, Cancelon, Hyatt Hotels Corporation, Priceline, Odigeo and Jetsetter so you can book your Hyatt Centric Key West Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Key West Hotel Key West
Key West Hyatt
Hyatt Centric Key West Resort And Spa Florida
Hotel Style:
#3 On the Beach Hotel in Key West
#6 Top resorts Hotel in Key West
#6 Spa Hotel in Key West
#7 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Centric Key West Resort and Spa staff and other travellers.
28 questions
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Appleton, WI
Kihei, Hawaii
Williamsburg, Virginia, United States
1 month ago
Gambrills, Maryland
2 months ago
Omaha, Nebraska
3 months ago

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Questions? Get answers from Hyatt Centric Key West Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You could pay even more for a full gulf view.”
 of 5 bubbles Citymargot, 25 Nov 2016 | Read review
“We loved the partial ocean view room. Worth the upgrade”
 of 5 bubbles ddttravel, 12 Nov 2016 | Read review
“Get the ocean view!”
 of 5 bubbles 68eamonnb, 9 Nov 2016 | Read review
“Ocean view”
 of 5 bubbles liefer4, 1 Nov 2016 | Read review
“Check for available discount hotel packages and plans”
 of 5 bubbles Jackco7, 12 Oct 2016 | Read review
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