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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,535 Reviews from our TripAdvisor Community

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Showing 5,923: English reviews
chicago
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed yesterday NEW

We stayed at the Casa Marina this past March. The property is beautiful, well maintained and the grounds are as gorgeous as the water views. We had a suite, it was very spacious and had a balcony. The service is excellent. They have a great bar and restaurant with gorgeous ocean views. Definitely a great place to stay in Key... More 

Helpful?
Thank vgood2
Morristown, New Jersey
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

We were very excited to stay here after doing some research. Turns out this resort is not what it seems. Our room,was very small but that would have been manageable. There are cracks in the tile, paint pealing off the ceiling, rusted mirrors and the icing on the cake....our door handle came off in our hands. We asked about a... More 

Helpful?
Thank sheila f
Philadelphia, Pennsylvania
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW via mobile

We put ourselves in here over Thanksgiving because we wanted to compare it to The Reach. It's pretty much the same. Everyone who says that the bathrooms are tiny are right. We had a walk-in shower which I prefer and that did improve the perception of space but as usual, the bathrooms across the two estates are a little on... More 

Helpful?
Thank Mark0381
Minneapolis
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 days ago NEW

5 of us stayed there over Thanksgiving and I was less than impressed. Our room was over $500 a night and really not worth it. Bathroom in our oceanfront room was so small! Than air conditioner was so loud...kept waking us up. The room was just fine, but nothing special. The whole resort was just a little rough around the... More 

Helpful?
Thank beanosmom
Tampa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

The hotel is very clean and the outside grounds are very nice. The inside is mediocre and does not have the amenities of a normal Waldorf. I would stay there for $250/night since Key West is expensive and this location is good. I would not pay full price of $400 per night.

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank juliesN8715XZ
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear juliesN8715XZ, Thank you for taking the time to comment on your recent stay. We really appreciate your feedback, but are disappointed to hear of your concerns. Our historic resort is full service, offering a wide range of amenities from room service, valet, pool concierge, laundry services, children's activities, and even sunset sails that leave directly form our pier. Room... More 

Atlanta, United States
1 review
Reviewed 3 days ago NEW

I have stayed 3 times previously at Casa Marina and staying in the historic building. This time I was put in the west building. It was filthy and needed painting. Although the room was fine, it felt like we were staying at a 1 star motel.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Z87PKcarolm
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Z87PKcarolm, Thank-you for sharing your comments with the TripAdvisor community. We really appreciate your feedback, especially as a repeat guest. We are disappointed to hear of your concerns, and regret we were not able to accommodate you in our historic building. We do hope this did not tarnish your overall opinion of our resort, as we look forward to... More 

Level Contributor
4 reviews
Reviewed 4 days ago NEW

Overall great location, good hotel with a long and elegant history. It could be a 5 star if they wanted it to be (a bit more spit shine, refresh the rooms and a bit more luxury focus) but it's a solid 4 star. It's one of the very few hotels with a beach while also offering great pools, ocean sports... More 

Helpful?
Thank Kevin M
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Kelvin M, Thank-you taking the time to review you recent stay at Casa Marina with the TripAdvisor community. Your comments are much appreciated, and we are pleased you had a memorable visit. We look forward to seeing you again soon, in sunny Key West! Warm regards, -Luke More 

Naples, Florida
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 days ago NEW

First, the main building is grand as well as the grounds---but alas that's where it all comes to a screeching halt. There are four floors containing many, many rooms in the building annexed at the Western part of the property. This building appears to have been a motor lodge of some sort (low ceilings, small rooms, tiny baths and outside... More 

Helpful?
1 Thank N827CA
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear N827CA, Thank you for your review of Casa Marina Resort. From a quick glance at your profile, it's apparent you are well traveled. We appreciate your opinion and feedback, and I have shared your concerns in regards to your expectations of Waldorf Astoria Resorts, with our management team. It is the comments from guests such as yourself, that assists... More 

Big Pine Key, Florida
Level Contributor
4 reviews
3 hotel reviews
Reviewed 4 days ago NEW

Beautiful setting and lovely grounds. Staff are remarkable, friendly and helpful. They go out of their way to make sure you have everything you need. Breakfast buffet is terrific. Nice to have separate pools for adults and children. Pool environment great. Could do without the music.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank barbarakinder
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear barbarakinder, Thank you for taking the time to review your visit to Casa Marina, Key West. It always means a lot to us, when we know we assisted in creating a memorable holiday for families and loved ones, and your comments are truly appreciated. We look forward to having you back for a return visit soon! Warm regards, -Luke More 

Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Spent six nights here & hate to check out today. Staff was friendly and helpful. Rooms were not large but it is a historic hotel and since we've stayed here before we knew that up front. We had a lovely balcony & spent hours watching the sand art contest, listening to the waves, and enjoying the live music. The pools... More 

Helpful?
Thank chapter1012
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear chapter1012, Thank you taking the time to write a review of your recent stay at Casa Marina. We are pleased that everything went so well for you. It certainly sounds like you have a good understanding of our historic property, and the beaches in Key West; we appreciate you sharing your comments with other readers. We look forward to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: $495 - $910 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
TripAdvisor is proud to partner with Amex, Hilton Hotels, Booking.com, Cancelon, Hotels.com, Orbitz, Odigeo, Travelocity and Jetsetter so you can book your Casa Marina, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Casa Marina, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#13 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure I can give a tip since we were told that all the rooms are the same. If so then they need to do some work.”
 of 5 bubbles sheilaf879, 1 Dec 2016 | Read review
“We were toward the end near the water sports...had a great view from third floor balcony.”
 of 5 bubbles chapter1012, 28 Nov 2016 | Read review
“There are better choices if you want to be off Duval, but this is nice.”
 of 5 bubbles femmenoiredumonde, 23 Nov 2016 | Read review
“Flagler building is nice but old and ask for ocean side”
 of 5 bubbles billt801, 21 Nov 2016 | Read review
“Try to ask for a room directly facing the ocean.”
 of 5 bubbles morristNewYorkCity, 20 Nov 2016 | Read review
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