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Casa Marina Key West, A Waldorf Astoria Resort

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Traveller (3212)
Room & Suite (786)
Pool & Beach (636)
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Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(111 reviews)
“beach staff”(150 reviews)
“frozen towels”(131 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Additional information
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,665)
There are newer reviews for Casa Marina Key West, A Waldorf Astoria Resort
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3,421
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533
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2,581 - 2,585 of 6,951 reviews
Reviewed May 16, 2015

This is a very pricy hotel which we are used to staying. Arrived at 4 pm in afternoon with a weeks worth of luggage and one bell man who wateched me unload my luggage from the taxi and my wife and I drugged our luggage...More

1  Thank Bwbanker
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded May 20, 2015

Dear Bwbanker, Thank you for taking the time to review your recent stay at the Casa Marina. Guest feedback is the best way for us to tell how we are doing, so everything you write is much appreciated. I'm sorry to hear about your issues...More

Reviewed May 16, 2015

First time in key West. What a wonderful place and a fab hotel. When I booked I had informed them that it was my husband and I silver wedding anniversary. At check in we were congratulated by Tony and allocated a beautiful room with a...More

Thank Jitch
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded May 20, 2015

Dear Jitch, Thank you for taking the time to review your recent stay at the Casa Marina. We pride ourselves on delivering unparalleled service at every opportunity, and I'm glad to hear you noticed the impact we tried to make on you during your time...More

Reviewed May 16, 2015 via mobile

Had a great week at Casa... although I'm surprised it's a Waldorf resort. We had Lindsey as our server on the beach and she was amazing. Always smiling and professional. Bonnie served us in the restaurant and was very pleasant as well. I would stay...More

1  Thank PennyCox2014
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded May 20, 2015

Dear PennyCox2014, Thank you for taking the time tor review your recent stay at the Casa Marina. We always love to hear about which of our team makes a noticable impact on the guests at our property, and clearly Lindsey and Bonnie did so for...More

Reviewed May 16, 2015 via mobile

Nice hotel, well located not too far fro Key West center, with nice swimming pools and on a large private beach. Sea water is quite dirty, but it's Key West, where the coast is not really caribbean style. The rooms are (my room was) very...More

4  Thank eutraveller001
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded May 20, 2015

Dear eutraveller001, Thank you for taking the time to review your recent stay at the Casa Marina. Honest feedback like yours is always appreciated. I'm glad to hear of your overall enjoyment of our resort and location, and your kind words towards our housekeeping team...More

Reviewed May 16, 2015

Stayed at the Casa Marina over Mother's day weekend. We were met at the door by Vince, who was delighful and very helpful. He got us settled, got us Ice for the room and gave us some tips for dinning. It's nice to meet someone...More

2  Thank deb r
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded May 20, 2015

Dear deb r, Thank you for taking the time to review your recent stay at the Casa Marina. You had many nice things to say about our property, and we really appreciate you voiceing your opinion. We will certainly recognize Daniel and Constantine for making...More

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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$321 - US$633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#9 On the Beach Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$321 - US$633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#9 On the Beach Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3212)
Room & Suite (786)
Pool & Beach (636)
Dining (124)
Amenities (26)
Business Centre & Event Rooms (9)
Family and Play Areas (5)
Questions & Answers
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Katie L
May 14, 2018|
Answer
Response from gemmm43 | Reviewed this property |
No they do not not at Casa but possible the Reach next door 2 pools adult and family pick your palce early or by afternoon they are few afar at the adult pool
0
Votes
Courtney E
April 13, 2018|
Answer
Response from Connecticut-MD | Reviewed this property |
I don’t see why not. Don’t know if there’s a place to store it other than the room
0
Votes
Sarabjesser60610
February 10, 2018|
AnswerShow all 3 answers
Response from Susan H | Reviewed this property |
I have no idea. Best to call and see.
0
Votes
Room Tips
"Avoid “Garden View” at all costs"
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"It is worth the extra money to book a one-bedroom suite. The extra space, balcony and bathroom size is worth..."
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"do not choose 1st floor unless you want to be woken by chickens"
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"Room choices are not assured. Depends on check-in."
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