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The Reach, A Waldorf Astoria Resort

PricelineUS$336*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$409*
US$336*
Great Deal
US$404*
US$369*
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The Reach, A Waldorf Astoria Resort
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3,458 Reviews from our TripAdvisor Community

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Showing 3,090: English reviews
Suwanee, Georgia
Reviewed 16 November 2014

We have stayed at both Waldorf properties (Casa Marina and The Reach). Both are very, very nice. The rooms are huge at The Reach. And the view from our balcony was quite lovely. The hotel is just steps away from Duval Street with a convenience store on the corner. We biked here, but the staff didn't seem to notice our...

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Thank catarina r
Sikeston, Missouri
Reviewed 16 November 2014

We stayed here because our friends were there for a business conference & invited us to go along. Everyone was very friendly and wanted to insure that we enjoyed our visit. We received the champagne, cookies, and chocolates on our pillows which was so nice. The best part was the beach and the staff who saw to all of our...

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Thank Debbie K
Wasaga Beach
Reviewed 16 November 2014

We are 3 adult women sharing so we booked a room with a sofa bed. We arrived late and were disappointed that the sofa bed had not been made-up. Someone came to make the bed and to also bring an additional robe. The bed was made up quickly but upon inspection we noticed that the robe was soiled on the...

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2Thank JanKWasagaBeach
El Paso, Texas
Reviewed 16 November 2014

The employees and staff were all very helpful and friendly. If the review was based solely on them, I would give them 5 stars. I came with an open mind, despite reading bad reviews, but unfortunately I agree with most of the bad reviews. The Reach is very overpriced for what they are and what they offer. This is not...

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2Thank nennigoat
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to review our property The Reach Resort. I am very sorry to hear that our property did not meet your expectations during your stay. Your comments have been shared with our management team for further review. I was very happy however that our staff was able to make your stay with us enjoyable and...

A TripAdvisor Member
Level Contributor
45 reviews
6 hotel reviews
21 helpful votes
Reviewed 16 November 2014 via mobile

We stayed here prior to going to its sister hotel Casa Marina. From the start I paid 30 bucks a night for valet. If your paying that much money for a guy to drive 100 feet in your car, DO NOT TIP!!! On a side note with parking, the Casa Marina wasn't any better on this issue. The Reach did...

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Thank A TripAdvisor Member
Lexington, Kentucky
Reviewed 15 November 2014 via mobile

The Reach has it all!! Clean rooms, perfect location, friendly staff and a beautiful beach!!! This was our 4th stay here! It's pricey, but you are in KW and you get what you pay for!! Don't understand some of the negative reviews... Guess you can't please everyone!!

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2Thank Ashley D
Reviewed 14 November 2014

We had a great time staying at the Reach. The location is amazing and our room was super comfortable. Housekeeping seems understaffed, the housekeeper was typically ready to clean it between 4-5 pm after we'd come back after being gone all day and we're changing for dinner. The beach/pool attendants were awesome, especially Juan and Jamal who had a great...

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Thank Mkp04
Cindy A, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for your note. We are so glad you were able to enjoy our resort, its service, amenities and wonderful activities. We will certainly recognize the staff members that you've mentioned. We look forward to seeing you on a return visit! cindy.acevedo@waldorfastoria.com

Bath, United Kingdom
Reviewed 13 November 2014

On arrival we were checked in super fast, our room was upgraded due to us getting married shortly after this short stay. Once arriving at the room a comlimentary bottle of champagne, chocolates and a card were waiting for us, what a brilliant start to our first visit to Key West! We love this hotel / resort, staff were very...

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Thank Kevin A
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for allowing us an opportunity to be a part of such a special event while you were in Key West! I know that it was a pleasure and a privilege to all of our staff members to be able to assist in making your stay enjoyable. Those employees will be recognized and we are so glad that they...

Woodbridge, New Jersey
Reviewed 12 November 2014 via mobile

This hotel is at the east end of the Duval street, which means you can walk for 20 min/ take a cab to the busy noisy section of the town and still relax when you come back. The private beach and friendly staff makes it even better. Will stay here again.

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Thank TravellingAmit
Muskogee, Oklahoma
Reviewed 11 November 2014 via mobile

Enjoyed my stay 90% of the time. The staff was awesome! The beach awesome!!!! Location awesome. Now to the rooms. Hotel needs a remodel. Saw large amounts of rust and worn furniture. I had read in other reviews that the fire alarm would go off at night. Well.... It didn't go of in the middle of the night. It was...

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Thank Flashrabbit

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $437 - $837 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#17 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Travellers should ask for court yard or sea view rooms.”
, 27 Apr 2017 | Read review
“Only a very small number of rooms would truly be "Ocean View". Go to Casa Marina.”
  • Patio connected to room.
  • This was
scodougle, 27 Apr 2017 | Read review
“Make sure you get a room pool side. At least you see the ocean while you contemplate why you wasted your money on this hotel”
cellantenna, 26 Apr 2017 | Read review
“request pool/ocean view and expect to pay for it.”
ernstrick67, 15 Apr 2017 | Read review
“Sea views or Garden Views would be better- though the rooms internally may be similarly equipped to a Key West view.”
WilliamS872, 12 Apr 2017 | Read review
5 of 5
Priceline
US$336* /night
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Expedia.comUS$404
Waldorf.comUS$369
Booking.comUS$409
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Prices are for 1 room, 2 adults
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