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The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
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3,256 Reviews from our TripAdvisor Community

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Showing 2,914: English reviews
Reviewed 28 May 2014

We have been vacationing in Key West for the last 14 years. Have stayed in various hotels and rental homes. This hotel has surpassed all others we have stayed in. The pool and beach attendants were great. They brought Popsicles cold towels to all pool and breach loungers. The room was spotless. Best hotel beach on Key West. All the...

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Thank Keywest55
Baltimoe, United States
Reviewed 28 May 2014

This is an outstanding hotel with great pool and beach. The only thing that could make it better would be if it was a little closer to Mallory Square. Staff was wonderful especially Ricardo at the pool/beach.

Review collected in partnership with Waldorf Astoria
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Thank Barbara R
Pittsburgh, PA
Reviewed 28 May 2014

Pool and beach service is outstanding! Both are well maintained and added extras include sample drinks, popcicles, cucumbers for your eyes and ice cold citrus infused water. Have not eaten at the onsite restaurant, prices were a little high. We rented scooters for the week, and were able to park in the allocated scooter section for free. The rooms are...

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Thank tgrprncss1
Reviewed 27 May 2014

This is my favorite hotel in Key West because of the beach and beach staff. We always come back! I am very happy to see Ricardo is still with your hotel because he makes our pool days PERFECT!! Thank you to all the staff at the Reach for being wonderful!

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1Thank hmblack11
Hillcrest, South Africa
Reviewed 27 May 2014

Cant beat the pool and beach location. Beautiful Pool right on the beach with lots of water activities. Fruit is brought to your sunloungers as well as sample cocktails. Pool staff were great. Room was clean and nicely equipped with a Nespresso Coffee machine and high end toiletry products. Only complaints we had were paying for parking, seemed a bit...

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Thank Tanyab9
Key West, Florida, United States
Reviewed 27 May 2014

My friends from China were visiting and loved the pool guy and his funny antic's! He took very good care of us on the beach and the pool. We had some great food in the StripHouse and loved the bartender too!

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Thank Linda P
Woippy, France
Reviewed 27 May 2014

We went to Key West in April spending a day/night down there from Miami. The site / view was exceptionnal and the private beach with white sand and the pontoon just like on a post card. The room was great as well with a balconey, nicely decorated. King size bed, nice bathroom. However, taking into account the number of stars...

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Thank Christof L
Atlanta, GA
Reviewed 26 May 2014 via mobile

Great weekend in key west. The hotel was clean with good a/c. The beach was nice for hey west with great bar service. All hotel staff were friendly. Good was very good at pool and restaurant . Prices are moderately high but as I expected based on hotel room prices. The nightlife in key west and restaurant choices are amazing....

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1Thank GALouLou
Amarillo, Texas
Reviewed 25 May 2014

Everyone was very nice. The view was great the sand was good. Room was good we had a king bed it was good. Really no complaints. Elevator worked sometimes but we just took the stairs cause it was slow. We needed firmer pillows and they brought them fast. Great location for walking to the shops.

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Thank Bandi B
Dracut, United States
Reviewed 23 May 2014

After reading the reviews on this site I was nervous about my reservations at the Reach. Having never stayed at a Waldorf Astoria property, I really had nothing to compare it to. Our room was ready when we arrived and we had reserved a courtyard view room, away from the elevator. The room we got was certainly not a courtyard...

Review collected in partnership with Waldorf Astoria
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1Thank Nicole H
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

I am so sorry to hear that you did not enjoy your stay at The Reach Resort while in Key West. Your feedback is very important to us, as we use this to continuously improve our property and the training of our staff members. Your comments have been communicated throughout our property in an effort to ensure such occurences do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $531 - $917 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#8 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#12 Top resorts Hotel in Key West
#13 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Ocean View and room away from construction”
 of 5 bubbles ChicagotoArizona, 7 Jan 2017 | Read review
“Go to happy hour by the pool. Drinks and food are half off.”
  • Room 355
 of 5 bubbles rotyluvr, 1 Jan 2017 | Read review
“541 has an incredible ocean view”
 of 5 bubbles ChristinaFromChicago, 28 Dec 2016 | Read review
“we where on the 4th floor the trees blocked our view. but the 5th floor had a better view. the room was quiet.”
 of 5 bubbles georgiat925, 27 Dec 2016 | Read review
“South side of the building unless the north has already collapsed. Then you have no choice.”
 of 5 bubbles jmflaw, 9 Dec 2016 | Read review
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