We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Reach, A Waldorf Astoria Resort

Waldorf.comUS$207*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
The Reach, A Waldorf Astoria Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,508 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Reach, A Waldorf Astoria Resort
See the most recent reviews
Showing 3,138: English reviews
Chicago, Illinois
Reviewed 14 August 2014

When we arrived in our room we noticed they didn’t have any kind of cabinets with drawers at all. And no microwave. After I called about not having any Drawers to be able to unpack (we were staying a week) they said they would see what they could do. After an hour or so they delivered one chest of drawers....

 Report
Helpful?
Thank Steven H
Pittsburgh, Pennsylvania
Reviewed 14 August 2014

Clean/comfortable; no dresser or drawers to unpack suitcase. Very small television screen. Only one restaurant on site. Silly us, as we thought the 'Strip Club' referred to strip steaks. Walls covered in retro nudies (caution to young families). Bar was very dark at night. Our late night dinner was excellent - highly recommend the lobster bisque which was served with...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
1Thank karencM6149KX
Fresno, California
Reviewed 13 August 2014

Was very pleased with this hotel. After a rough start getting the room I ordered with an ocean view, everything was fine. Staff was pleasant and the hotel was a nice place to relax. Beach is small but it is private and it has it's own pier. Location is good and you can get to where you want to go...

 Report
Helpful?
Thank JerryDuncan
Stuart, Florida
Reviewed 13 August 2014

Not sure if I would stay again, paid less for a room with better service and view. Check in was lengthy, check out was not accommodating. Parking garage was horrible. The pool and watersport area made up for where the hotel staff slacked. The pool table only had one stick and it was broken and they are not set up...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
Thank charleneo685
West Palm Beach, Florida
Reviewed 12 August 2014

The hotel was not as nice as we expected and had previously heard. The check-in process was completely ridiculous. We asked for an early check-in, only to be left waiting for approximately 2 hours (even past the standard check-in time) for a room. There was no apologize or acknowledgement for the inconvenience. Our bill at check out was almost $200...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
2Thank Zach_Travel2013
Reviewed 11 August 2014 via mobile

My wife and I stayed her for our honeymoon. From the minute we stepped Samantha at the front desk set the mood for great customer service. Also Cameron out at the beach/pool was great too. From the frozen towels to the towel service offered twice daily the customer service was exemplary. They have a great private beach there too. It...

 Report
Helpful?
Thank BIgDearing
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for taking the time to review The Reach Resort. I know that Samantha and Cameron will be delighted to know they were able to make your stay a memorable one! We hope to see you again soon, please feel free to contact me at jennifer.tomasello@waldorfastoria.com for personalized service. Thank you again and we look forward to...

Kenilworth, New Jersey
Reviewed 10 August 2014

My family and I stayed here for 4 nights and 5 days, and it was one of the best hotels I've stayed in in a while. The entire staff was courteous and helpful from the moment we arrived. The room was clean and spacious and you wake up to a daily newspaper on your door. When you wake up, you...

 Report
Helpful?
2Thank Stephanie M
Reviewed 8 August 2014

My husband and I were guests at The Reach for our Honeymoon/Anniversary. What a fabulous choice we made! From pre-arrival to departure, everyone we met and everything we experienced was absolutely wonderful. The entire staff was very personable, polite, informative and helpful. The resort was one of natural beauty and luxury. I felt like I had landed in a "paradise-on-earth."...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
3Thank donnal933
Pavia, Italy
Reviewed 8 August 2014

The room had everything we wanted.. a large bathroom with a very nice shower, space in the room, a balcony and a coffee (Nespresso) machine! Every morning we received the newspaper at the door! The room was very clean and the staff excellent (especially those that had to care the beach of the hotel - being this 1 of the...

 Report
Helpful?
1Thank CHIARA K
Cindy A, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to respond regarding your recent stay at The Reach Resort Resort. We are pleased to know that you had such an enjoyable visit. We look forward to welcoming you back to the The Reach Resort sometime in the very near future. Cindy.acevedo@waldorfastoria.com

Mississauga, Canada
Reviewed 7 August 2014 via mobile

Stayed here for 4 nights, great spacious king suite room 348 (no view). Courteous concierge, all their staff greet you with a smile when you walk past them. Great service, daily newspaper, in room wireless internet, good size pool, best beach and comes with chair and towel services, I relax on their hammock almost every day. Nice scenic pier where...

 Report
Helpful?
2Thank CChin1010

1,603 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1257)
Viewed
View from Room (106)
Viewed
Pool/Beach Area (243)
Viewed
Bathroom (41)
Viewed
Hotel & Grounds (263)
Viewed
Room/Suite (147)
Viewed
Dining (27)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
3:57
Videos (4)
Viewed
Other (422)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (274)
Viewed
Amenities (15)
Viewed
Beach (26)
Viewed
Ocean-View Boutique Suite (49)
Viewed
Pool (11)
Viewed
Presidential Suite (52)
Viewed
The Hotel (39)
Viewed
Traditional Room (43)
Viewed
Tropical Courtyard Room (39)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (27)
Viewed
Pool/Beach Area (6)
Viewed
View from Room (3)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (1)
Viewed
Other (14)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Key West hotels
0.4 km away
Casa Marina, A Waldorf Astoria Resort
0.3 km away
Southernmost Beach Resort
2.9 km away
Parrot Key Hotel and Resort
Show Prices
Show Prices
Show Prices
2.0 km away
Hyatt Centric Key West Resort and Spa
1.7 km away
The Marker Waterfront Resort
2.0 km away
Pier House Resort & Spa
Pier House Resort & Spa
#19 of 51 in Key West
2,272 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $409 - $758 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Hotels.com, Hilton Hotels Direct, Orbitz, TravelUp, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your The Reach, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#11 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#17 Luxury Hotel in Key West
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
33 questions
Ask a question

See all questions (33)

Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to be close to pool "city" view rooms are sometimes not looking onto a pretty view”
Writerwife, 17 May 2017 | Read review
“get a room looking over the courtyard and pool and beach”
E4466JKmichellel, 17 May 2017 | Read review
“If room size matters be sure to ask for a large room.”
hh5pammy, 17 May 2017 | Read review
“You should ask for a beach or pool view. We had a view of the loading area, and it was noisy at times.”
SaraD779, 15 May 2017 | Read review
“Stay In higher floors.”
guillermog754, 11 May 2017 | Read review
5 of 5
Waldorf.com
US$207* /night
View Deal
HotelQuicklyUS$300
Hotwire.comUS$259
Expedia.comUS$259
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates