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The Reach, A Waldorf Astoria Resort

PricelineUS$200*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Reach, A Waldorf Astoria Resort
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3,506 Reviews from our TripAdvisor Community

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Showing 3,136: English reviews
Reviewed 23 July 2014

Stayed here for a friend's wedding last September, and it was a great experience. Got to check in our room early, and although it didn't have have much of a view as I thought it would, it was very nice. We immediately went down to scope out the rest of the property, and were surprised and delighted by everything. The...

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Thank tigerlily2559
Ocean View, New Jersey
Reviewed 22 July 2014

My husband and I have stayed at many places in Key West, yet one of our favorites is the Reach. Upscale, accommodating and relaxing. Our rooms were very nice and the beach and pool areas were not only clean and beautiful but were also tranquilizing. An overall laid back and quiet property, the Reach is only a short walk to...

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Thank janiceg70
Boca Raton
Reviewed 20 July 2014

Took my wife here for her 50th birthday over the 4th of July weekend. Communicated with concierge Jay before our arrival and he did everything possible to accommodate our requests. They had a nice birthday basket and balloons and champagne for my wife upon our arrival. They accommodated us with everything they could and I can't say more about the...

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1Thank Michael O
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for taking the time to review your recent stay at The Reach Resort. It was our privilege to be a part of such a special occasion and I am thrilled that our staff was able to leave you with the yearning to return. I know that Jay will be delighted to know he was able to...

Little Rock, Arkansas, United States
Reviewed 20 July 2014

The location of the Reach was perfect for us! Close enough to walk to Duval Street but far enough to not be disturbed by the nightlife of Duval. We stayed six nighst and felt that the price was fair for what we received. We loved the attention that we received from the beach/pool staff! Josh and Kris did a great...

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2Thank Laura A
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to respond regarding your recent stay at The Reach Resort. We are pleased to know that you had such an enjoyable visit. We look forward to welcoming you back to the The Reach Resort sometime in the very near future. Please contact me directly at jennifer.tomasello@waldorfastoria.com so I may ensure your next stay is...

Boston
Reviewed 19 July 2014

No towels available at pool/beach ..they ran out? Needed directions ..staff was more interested in their pizza delivery ... View from the room was a rusty boiler Nothing exclusive about this property. The "beach" was a laughable strip of land on which half we were unable to use do to a wedding that would occur later & pictures would be...

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8Thank Saphztravel
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

We are extremely sorry the resort did not meet your expectations. It is the feedback of guests such as yourself that assists us in the training of associates as well as continued improvements of our facilities. If you would like to discuss your stay or if you should be in Key West again please contact me at jennifer.tomasello@waldorfastoria.com for personalized...

Frederiksberg, Denmark
Reviewed 17 July 2014

Nice hotel but compared to the price it is a bit disappointing. I would probably choose another hotel when I go back to Key West. The Hotel is pretty standard in every department even though the price level in general is high so we expected a bit more than we actually got.

Review collected in partnership with Waldorf Astoria
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3Thank Bo Christian R
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

We appreciate your feedback in regards to your recent stay at The Reach Resort. If you would like to discuss your stay please contact me directly at jennifer.tomasello@waldorfastoria.com. Your feedback in regards to your expectations of Waldorf Astoria Resorts has been shared with our management team. It is the feedback of guests such as you that assist us in the...

Tampa, Florida
Reviewed 16 July 2014

This hotel is in the perfect location. Walking distance to Duval Street and many tourist points of interest such as the Southernmost Point and Hemingway House. Our stay, however, was less than satisfactory for the price of the hotel and the attitude of the concierge. Upon checking in, we were greeted with disdain. Usually checking in is a really quick...

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3Thank deja_entendu
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

I would like to take this opportunity to thank you for your feedback regarding your recent visit to The Reach, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest apologies for the problems you encountered during check in. We do work hard to establish...

Philadelphia, Pennsylvania
Reviewed 15 July 2014

This has it all, location, luxury, yet laid-back and relaxing without feeling "out of place". Rooms are spacious, outside area is gorgeous. You can use two resorts (Casa Marina) which is one block away. Convenient to Duval as well as the action on the bayside. Rent bikes to get around, don't bother with a car rental.

Review collected in partnership with Waldorf Astoria
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Thank BahiaMama02
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for taking the time to post a review of The Reach Resort. We are delighted to learn that you enjoyed your stay with us. I agree that our bicycles rentals are a great and efficient way of getting around our beautiful island! We hope to see you again should you visit Key West in the future....

Reviewed 15 July 2014 via mobile

We checked in for an overnight stay. Reservations said it was the most beautiful natural beach. Failed to disclose that July is kelp month and the beach is buried in four feet deep seaweed with a nauseating stench. Couldn't use the pool because limited amount of chairs. Had to park the car 1/2 mile away and still pay separate parking...

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9Thank Despina M
Cindy A, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review

We appreciate your feedback in regards to your recent stay at The Reach Resort. We review and utilize the feedback provided by all of our guests to improve the quality of the services we provide. We love our calm Key West waters, and to be part of the third largest coral reef system in the world, which offers so much...

Littleton, New Hampshire
Reviewed 14 July 2014

My husband and I recently stayed here for our honeymoon in June 2014. We were upgraded at check-in to a beautiful ocean-view suite, and champagne and chocolates were awaiting our arrival. The staff was great, especially the front desk agents; super friendly and genuinely nice. The Strip House restaurant was delish. Jill, our server, was outstanding. The Reach was truly...

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Thank Kelly M
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for your review of The Reach Resort. It was our honor to be a part of such an important event in your new lives together, and I am glad that it was such a memorable stay. We will ensure that Jill is recognized for her outstanding service as well as the Front Desk staff. I hope that you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $413 - $759 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#17 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
33 questions
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Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to be close to pool "city" view rooms are sometimes not looking onto a pretty view”
Writerwife, 17 May 2017 | Read review
“get a room looking over the courtyard and pool and beach”
E4466JKmichellel, 17 May 2017 | Read review
“If room size matters be sure to ask for a large room.”
hh5pammy, 17 May 2017 | Read review
“You should ask for a beach or pool view. We had a view of the loading area, and it was noisy at times.”
SaraD779, 15 May 2017 | Read review
“Stay In higher floors.”
guillermog754, 11 May 2017 | Read review
5 of 5
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US$200* /night
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Prices are for 1 room, 2 adults
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