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The Reach Key West, A Waldorf Astoria Resort

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Traveller (1457)
Room & Suite (523)
Pool & Beach (306)
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Overview
  • Excellent40%
  • Very good27%
  • Average16%
  • Poor10%
  • Terrible7%
Travellers talk about
“casa marina”(421 reviews)
“natural beach”(42 reviews)
“private beach”(219 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer:Double Points, Every Stay
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Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer:Double Points, Every Stay
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,964)
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1,401 - 1,405 of 3,552 reviews
Reviewed 23 June 2015

The pre-arrival experience was by far the worst I’ve ever had. I booked my room about 6 months ahead of time. While in the airport during my lay over before my final flight in to Key West I got a voicemail from the staff. Without...More

Review collected in partnership with Waldorf Astoria
1  Thank Evan H
Response from Cindy A, Front Office Manager at The Reach Key West, A Waldorf Astoria ResortResponded 25 June 2015

We appreciate your feedback in regards to your recent stay at The Reach Resort. If you would like to discuss your stay please contact me at cindy.acevedo@waldorfastoria.com for personalized service. We have shared your feedback in regards to your expectations of Waldorf Astoria Resorts with...More

Reviewed 22 June 2015

This was a lovely hotel with its own beach and close to the nearby main drag, Duvall Street, with plenty of bars, restaurants and shops. It was also close to the southernmost point of the US, where a queue formed in order to take a...More

Thank Andrew O
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 6 July 2015

Thank you for your review of The Reach: A Waldorf Astoria Resort. I am pleased to hear that you enjoyed your stay and thank you for your words about our resort, our staff and the location. If you plan to come back to Key West...More

Reviewed 22 June 2015

We had a get-a-way weekend to meet up with some family in Key West and wanted to be on the water with a beach. Not many options in Key West. Beach being the key word. We decided on The Reach and it did not disappoint....More

Thank Shaynes704
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 6 July 2015

Thank you for your review of The Reach: A Waldorf Astoria Resort. I am glad to hear that you enjoyed of facilities as well as our sister hotel's. I am sorry to hear that we did not meet all of your expectations and would be...More

Reviewed 22 June 2015

SO THANKFUL for Bowen! He helped us out when we were stranded in KW for Father's day weekend. Amazing room, even better amenities, Nespresso machine! The most comfortable beds, complimentary bottled water and champagne upon arrival, could you ask for more?More

Thank moose938
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 9 July 2015

Thank you for your review of The Reach: A Waldorf Astoria Resort. It was my pleasure to assist and I am pleased to hear that you enjoyed your stay. If you have any future plans to return to Key West I will be more than...More

Reviewed 22 June 2015

This hotel is a good place if you want quiet and relaxation. I would not bring young kids here. There is not much for them to do on the grounds. Offer one of the best beaches on the isle. You can use the sister hotel...More

Review collected in partnership with Waldorf Astoria
1  Thank Richard J
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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$294 - US$574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Key West
#12 On the Beach Hotel in Key West
#15 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$294 - US$574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Key West
#12 On the Beach Hotel in Key West
#15 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1457)
Room & Suite (523)
Pool & Beach (306)
Dining (32)
Amenities (15)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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MarchVacation2011
April 13, 2018|
Answer
Response from midwestnewy0rker | Reviewed this property |
No. It does not. We used Uber
1
Vote
Davidtw41
March 28, 2018|
AnswerShow all 3 answers
Response from micahr2001 | Reviewed this property |
If I were you, I’d change to another hotel. While I know hotels & resorts usually don’t offer beach access in Key West, it’s not worth the stay here. The resort set up is such that none of the views are great (even the... More
1
Vote
iheartdm
February 25, 2018|
AnswerShow all 3 answers
Response from Courtney K | Reviewed this property |
Not that I was aware of. All the cars I saw in and out were rentals or cabs drivers. The island is tiny, I suggest hailing a cab at the airport. (Note: Uber will be much more expensive)
0
Votes
Room Tips
"Most rooms are ocean view but that doesn't matter."
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"Rooms can be a decent walk from the elevator; if you have mobility issues asking for close to the elevator is..."
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"doesn't worth it's money anyway"
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"Request a room away from large balconies. These are areas that outdoor events are held and can be noisy."
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