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The Reach, A Waldorf Astoria Resort

AMOMAUS$278*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$409*
US$278*
Great Deal
US$404*
US$369*
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The Reach, A Waldorf Astoria Resort
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3,458 Reviews from our TripAdvisor Community

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There are newer reviews for The Reach, A Waldorf Astoria Resort
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Showing 3,090: English reviews
Espergærde
Reviewed 16 April 2014

Location is really fine but the room we got was definitely not as expected. The paid for "sea wiev" was virtually not excisting and the reception staff was not engaged at all - "Waldorf standard" I do not know sine this was my first (and perhaps last) visit ? . We did not have breakfast at the hotel as there...

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1Thank Ole B
Manchester, United Kingdom
Reviewed 16 April 2014

Lovely hotel, beautiful lobby, bar, restaurant, pool and fantastic pier that will remain etched in your memory. Rooms are fantastic too. The layout of the rooms is very strange with a number of corridors at angles outside. Car parking underneath and on 1st floor at 20 US a day self parking is expensive, valet parking at 30 US a day...

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Thank UKtraveller50
fort lauderdale, United States
Reviewed 15 April 2014

This property is perfect to all who enjoy a quite peaceful environment with a party lurking a few blocks away. Surrounded by some of the best restaurants in Florida, they are hidden so talk to the concierge.

Review collected in partnership with Waldorf Astoria
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Thank Deron S
Dayton, Ohio
Reviewed 15 April 2014

Stayed at sister resort Casa Marina last year & we should've this time! Hampton Inn lobby & front desk are nicer than this place! We are hiltonhonors diamond members & used 80,000 points for one night stay or it would've cost $450. The hotel is open air so you step off elevator & heat hits you in the face and...

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1Thank JMRow
Atlanta, Georgia
Reviewed 13 April 2014 via mobile

Family spring break - had a great time. The private beach is awesome and the pool is perfect for kids and grown ups alike (maybe better for kids, since there's no "adult only" option... But you can always go to the Casa Monica's adult only pool if you want). Food and drinks are a bit pricey ($15/drink - includes tax...

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Thank Naniparker
Reviewed 10 April 2014

The location of the hotel of the is excellent. The property is kept up ok. The beach is poorly maintained, there is more sea weed than sand. The parking garage has broken lounge chairs and other junk. Some stored in handicapped spaces. The day front desk staff and manager are horrible. They made a huge mess with our debit card...

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4Thank Mercy C
Dallas, Georgia
Reviewed 10 April 2014

My daughter booked a mini vacation at the Reach....The hotel was clean and bright and the grounds were awesome... They upgraded our room and we had a great view of the beach and pool... I loved being waited on by the attentive hotel staff. The only downside was not enough wait staff for pool and beach service...I loved that we...

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Thank csk219
Chicago, United States
Reviewed 9 April 2014

1. The cancellation should be 24 hours before arrival, not 7 days. 2. You not supposed to charge the credit card immediately after reservation is made. 3. You mast pay attention how you are billing your guests. I was billed three times for my rooms.

Review collected in partnership with Waldorf Astoria
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6Thank Larissa Z
Cindy A, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review

We appreciate your feedback in regards to your recent stay at The Reach Resort. We have shared your feedback in regards to your expectations of Waldorf Astoria Resorts with our management team and we will reach out to you so we may further discuss the challenges you encountered. Thank you for taking the time to share your experience with us...

Buffalo, New York
Reviewed 9 April 2014

will not stay here again. the fire alarms went off the first afternoon we arrived and then two days later at 830 am when we were asleep. we were literally driven out of hotel by the horrifying loudness and high pitched sound. i cannot imagine a young child or elederly person tolerating the sound. bar drinks really expensive! no happy...

Review collected in partnership with Waldorf Astoria
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5Thank 453cheryld
Cindy A, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review

We appreciate your feedback in regards to your recent stay at The Reach Resort. We review and utilize the feedback provided by all of our guests to improve the quality of the services we provide. Our fire alarm system meets all of the required codes for the State of Florida and is tested on a regular basis. The events that...

Reviewed 8 April 2014

I was charged for two rooms for which I made the reservation immediately. The cancelation is prior 7 days. After the check-out I fined out that I was charged two times for both rooms and my friends for hum I reserved the other room was charged too. We were both charged for the parking having one care

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10Thank Larissa Z

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $437 - $816 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotels.com, Booking.com, Hotwire, Orbitz, Travelocity, Priceline, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your The Reach, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#11 Spa Hotel in Key West
#11 On the Beach Hotel in Key West
#15 Top resorts Hotel in Key West
#17 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
31 questions
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Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Travellers should ask for court yard or sea view rooms.”
, 27 Apr 2017 | Read review
“Only a very small number of rooms would truly be "Ocean View". Go to Casa Marina.”
  • Patio connected to room.
  • This was
scodougle, 27 Apr 2017 | Read review
“Make sure you get a room pool side. At least you see the ocean while you contemplate why you wasted your money on this hotel”
cellantenna, 26 Apr 2017 | Read review
“request pool/ocean view and expect to pay for it.”
ernstrick67, 15 Apr 2017 | Read review
“Sea views or Garden Views would be better- though the rooms internally may be similarly equipped to a Key West view.”
WilliamS872, 12 Apr 2017 | Read review
5 of 5
AMOMA
US$278* /night
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Expedia.comUS$404
Waldorf.comUS$369
Booking.comUS$409
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Prices are for 1 room, 2 adults
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