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The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
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3,337 Reviews from our TripAdvisor Community

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Showing 2,981: English reviews
Edmonton, Kentucky
Reviewed 9 September 2013

Every part of our experience was positive. From Stephanie setting us up with the Shuttle and Brian, our bellman, full of information. Once they learned of our trip being our honeymoon, they were sure to include a couple of special gifts. The room was beautiful, clean, and comfortable. The beach was cleaned and groomed daily and the pool was always...

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Thank MagMa7
Edmonton, Kentucky
Reviewed 9 September 2013

We arrived to a staff with open arms!! Stephanie made sure our room was as we asked and even left us a few gifts for our honeymoon, thanks Stephanie!! Our Bellman Brian gave us a great tour of the property and had great knowledge of the Island. As you will see we gave the breakfast a poor rating. The onsite...

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Thank tom c
Fort Lauderdale, Florida
Reviewed 9 September 2013

My husband and I recently stayed here and were very unhappy. Upon arriving the young man at the desk was rude, never saying hello rather just said check in isn't until 4pm and it won't be ready until then. When we finally got our room the couch had stains all over it, the room smelt of mildew, the air conditioner...

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5Thank StacieL2011
Pasadena
Reviewed 9 September 2013 via mobile

Located at the end of Simington St that runs adjacent to the World Famous Duval St and around the corner from the Southern Most point monument . We were celebrating our wedding anniversary and they had champagne and blooms and chocolates awaiting us. Spectacular 5 th floor view didn't hurt either. 5 star ameneties and private beach . Their on...

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Thank diverdownfbh
Bear, Delaware
Reviewed 7 September 2013

We stayed at this wonderful resort last March after coming off a cruise to the Caribbean. We were celebrating our 49th anniversary and The Reach welcomed us with balloons, champagne and chocolates in our room (thanks Jenny!!). What a way to begin our first trip to Key West. Our room was perfect, very clean and beautifully furnished, and the staff...

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Thank Sharon S
Midwest family
Reviewed 7 September 2013

Our relatives stayed here and we stayed at our regular place. We met our family for drinks and dinner. Surprised a bit by the dinginess of the bar and restaurant. Their room seemed acceptable, but would not have been our choice. Had drinks in the bar and decided that perhaps since the restaurant was deserted on a Friday evening it...

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2Thank DDaisydoo
Round Rock, Texas
Reviewed 7 September 2013

Not what we had expected from a Waldorf. When you hear Hilton, you expect the best and in general they are. When you stay at the Double Tree, you know you will get the 'cookie', with a Hilton, you will get the extra luxury, with Waldorf you expect a step above the rest ... we were sadly disappointed as the...

Review collected in partnership with Waldorf Astoria
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3Thank Ann R
st. louis, United States
Reviewed 6 September 2013

Friendly & helpful staff. Rooms not up to par with price. Expensive, bad drinks. Rooms had no drawers for non-hanging clothes. Rooms were small for the price that was charged. Had to have open suit cases on only chair. No paper or pens for writing.

Review collected in partnership with Waldorf Astoria
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1Thank William B
Burlington, Kentucky
Reviewed 5 September 2013

Sorry I'm reviewing this hotel 1 month after my visit. My wife and I were at The Reach August 8 through the 12th. We were greeted by the friendly, professional staff the moment we arrived by cab from the airport. We were a little concerned about staying here based on some reviews but never had anything but great service, clean...

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Thank Joseph Z
Tampa, United States
Reviewed 5 September 2013

Overpriced, dirty, and not worth it. This hotel should be A+ on all levels, but it was dirty, room carpet had stains all over it and an odor, the bathroom had dirt and hair from others on the floor, and the outside bathrooms near the pool were not kept clean.

Review collected in partnership with Waldorf Astoria
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3Thank Steven G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $468 - $908 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#9 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#16 Luxury Hotel in Key West
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Questions & Answers

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Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!!”
 of 5 bubbles mikeaT2185PK, 21 Feb 2017 | Read review
“5 stories, ask for 5th floor”
 of 5 bubbles Army55, 17 Feb 2017 | Read review
“request ocean front”
 of 5 bubbles stacypm, 12 Feb 2017 | Read review
“Level 5 overlooking the ocean”
  • 3rd floor view from room.
  • View from room
 of 5 bubbles JayneSamantha, 2 Feb 2017 | Read review
“Rooms on the 2nd, 3rd, 4th, and 5th floors that end in 41, 42, 43, and 44, will all get you a true Ocean View.”
 of 5 bubbles phil_marionstravels, 28 Jan 2017 | Read review
5 of 5