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Crowne Plaza Key West La Concha

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Traveller (411)
Room & Suite (197)
Pool & Beach (55)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(45 reviews)
“duval street”(255 reviews)
“great location”(200 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,218)
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370
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Show reviews that mention
All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomwine barfront desk staffpark your carthe room was niceking beddefinitely stay here againhappy hourhemingway housesouthernmost pointspavaletsunset
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1 - 5 of 1,065 reviews
Reviewed yesterday via mobile

The la concha on Duvall st is right in the center of everything that's going on in key west. There's a pool with a bar, and an indoor bar where you can get awesome small plates during happy hour. The food in the small plates...More

Thank carnes9557
Hotel's Favourite
Reviewed May 10, 2018 via mobile

We have just returned from a wonderful stay at La Concha, having not been to Key West before as a Spire IHG member we were thrilled to receive an upgrade. I know these are very rare these days and I heard that 40 Spire Members...More

Thank AstonUk
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded May 17, 2018

Thank you for choosing La Concha Key West. I am delighted to hear that you enjoyed upgraded accommodations, dedicated service and special in-room amenities. We do our best to help make special occasions memorable and I am thrilled that we exceeded your expectations. I am...More

Reviewed 4 days ago

We've stayed at La Concha several times over the past five years, and they never fail to impress us with their service, comfort and attention to detail, even though all of our visits have been "on the house" using my Priority Club points. Parking is...More

Thank tls0857
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 days ago

Thank you for reviewing La Concha Key West. I am delighted to hear that we have continued to exceed your expectations with our personable service, well-appointed accommodations and luxurious amenities. We hope that you will continue to join us for your future trips to Key...More

Reviewed 4 days ago via mobile

Very nice Hotel, it was located right on the main s Trip of town. Every place we went was in walking distance. Concierge was not friendly to me. But most of the stafff was. The woman at check in was nice although she forgot to...More

Thank Angela M
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 days ago

Angela, thank you for enjoying your birthday celebration with us. However I am very sorry and surprised to hear about your experience with our associates, and I will surely discuss this with the team to see where the miscommunication may have occurred. I hope you...More

Reviewed 4 days ago via mobile

We love this location and stay here often but unfortunately we always have the same issue with poor A/C in the rooms. There is really no excuse for this other than the hotel needs to make a capital improvement. We had friends in another room...More

Thank Timothy H
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 days ago

Thank you, Timothy, for reviewing La Concha Key West. I am happy to hear that you enjoyed our premier location within walking distance of the area's top attractions. I do want to apologize for the issues you experienced with the A/C and we will look...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$226 - US$529 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$226 - US$529 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (411)
Room & Suite (197)
Pool & Beach (55)
Dining (38)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
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Sheila W
March 9, 2018|
Answer
Response from NorthCountry308 | Reviewed this property |
These are not private since they are only separated by metal railings. Perfect for meeting your neighbors and making new friends. Enjoy you stay.
1
Vote
Gemgara108
March 8, 2018|
AnswerShow all 2 answers
Response from CharlotteKirsch | Reviewed this property |
We stayed for 2 nights last week and we thoroughly enjoyed our stay and had no issues at all. My only comment for suggestion would be to ask for a room that isn’t facing onto Duval Street as it can be a little louder.
1
Vote
suespagnuolo
January 28, 2018|
AnswerShow all 8 answers
Response from joycethackwray | Reviewed this property |
Car park behind the hotel, no need to valet park
1
Vote
Room Tips
"We were in room 223 and it was very quiet. Join their IHG Rewards Club for free. I think you'll get over..."
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"Balcony rooms are the best"
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"Check to see if you can upgrade to a suite, standard rooms are very small."
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"Get larger king room or biiger, smaller king room is very tight."
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