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Crowne Plaza Key West La Concha

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Traveller (435)
Room & Suite (205)
Pool & Beach (57)
Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(46 reviews)
“duval street”(251 reviews)
“great location”(200 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Crowne Plaza Key West La Concha
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Offers from Crowne Plaza Key West La Concha
Special Offer: Book Direct and Save
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,250)
There are newer reviews for Crowne Plaza Key West La Concha
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1,091 results
Traveller rating
378
347
184
104
78
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378
347
184
104
78
Show reviews that mention
All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomwine barfront desk staffcan't beat the locationthe room was niceking bedwalked everywherehappy hourpool area ishemingway housesouthernmost pointvaletspa
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11 - 15 of 1,091 reviews
Reviewed 2 weeks ago

Arrived at the hotel shortly before 3PM check in. We were told room wasn't ready and we should have a seat. Watched 7 to 8 more couples go to the desk and get checked in before they finally called us. Room was small and overlooked...More

1  Thank REV62
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 weeks ago

Thank you for reviewing La Concha Key West. I am very sorry to hear about your experience upon check-in, as we do our best to avoid any wait upon arrival. We understand that our accommodations are a bit smaller than average given the layouts are...More

Reviewed 3 weeks ago via mobile

This gorgeous Hotel has a little of everything. You can stay in and order room service or walk down the street to one of the Famous Key West Restaurants or Bars. In the center of town it's within walking distance to all the attractions. The...More

Thank Lisa K
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 weeks ago

Lisa, thank you for enjoying La Concha Key West. I am thrilled to hear that you had a fantastic overall experience with our kind service, convenient location and well-appointed accommodations. We hope to welcome you back again the next time you visit Key West! Best...More

Reviewed 3 weeks ago

We visited this hotel the week of the 4th of July. The hotel was very busy. Check in was a little rough from the valet parking which appeared to be out of control, to our room not being ready at nearly 5pm in the afternoon....More

1  Thank Al4luv
Response from IHGService, Guest Relations Manager at Crowne Plaza Key West La ConchaResponded 1 week ago

Hi Al4luv, I realize that you have many options when it comes to lodging, and I appreciate you choosing our property. It makes me proud to know that you find the overall service delivered by our hotel staff excellent. Still, I am sorry to learn...More

Reviewed 3 weeks ago

This older but well-preserved hotel is right in the middle of Duval – restaurants and bars in all directions. That's its best feature. The rooms are small-ish but nicely appointed. Parking was included in the amenities fee, which I thought was a sneaky way to...More

1  Thank Jennie P
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 weeks ago

Jennie, thank you for reviewing La Concha Key West. I am glad to hear that you took advantage of our prime location within walking distance of some of the area's top attractions. We do our best to be transparent about our pricing and I apologize...More

Reviewed 4 weeks ago via mobile

We just returned from a three night stay at La Concha. We booked a regular King bed room which may remind you of a tight Manhattan apartment. If you prefer spaciousness and drawer space an upgrade is a must. The staff and cleanliness made all...More

1  Thank Wkndfun
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 3 weeks ago

Thank you for taking the time to review La Concha Key West. I am thrilled to hear that you enjoyed our well-appointed accommodations complete with personable and attentive customer service. We will surely share your kind words with the team as they will be thrilled...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Wheelchair Access
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$230 - US$648 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$230 - US$648 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (435)
Room & Suite (205)
Pool & Beach (57)
Dining (39)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Tanya S
August 1, 2018|
Answer
Response from Thomas G | Reviewed this property |
Yes. It's about a 30 minute walk or a 10 minute bike ride. if you walk it may take longer because you'll probably stop in a few places along the way.
1
Vote
Giselle F
July 28, 2018|
AnswerShow all 7 answers
Response from Thomas G | Reviewed this property |
The rooms I have stayed in are updated and clean. This is one of the Top hotels in Key West. There are alot of 5 star hotels in Key West but this one is smack dab in the middle of things. I like to say it's better than most... More
1
Vote
Room Tips
"Stay on the opposite side of Duval and higher floor if you don't want the noise"
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"Rooms away from Duval are quieter, the small King bed rooms are TINY. So if you have a choice, do not choose..."
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"Balcony Rooms facing Duval are Fun!"
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"Choose it in a different hotel"
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