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Crowne Plaza Key West La Concha

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Traveller (411)
Room & Suite (197)
Pool & Beach (55)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(43 reviews)
“duval street”(248 reviews)
“great location”(195 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,198)
There are newer reviews for Crowne Plaza Key West La Concha
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All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomwine barfront desk staffper daythe room was niceking bedhappy hourhemingway housesouthernmost pointspavaletsunsetbartender
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21 - 25 of 1,047 reviews
Reviewed 4 weeks ago via mobile

Here now. We left our room prior to 9am, and returned after 4pm to find our room hasnt been cleaned yet. No clean towels. Not impressed, trying to get ready for dinner. Otherwise seems nice. Room is decent size. Quiet.More

Thank wvlabgirl
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 4 weeks ago

Thank you for reviewing La Concha Key West. I want to apologize for the lapse in housekeeping services and I will look into this to see where the disconnect occurred. We appreciate you bringing this to our attention and I hope you will give us...More

Reviewed 4 weeks ago via mobile

What a great place to stay. The staff is exceptional with a special shout out to our poolside bartender from Salt Lake City, what a wonderful young lady! The beds are comfortable, the room was cleaned and tended to by housekeeping everyday. They do clean...More

1  Thank Sheila W
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 4 weeks ago

Sheila, thank you for the fantastic review of La Concha Key West. We will surely pass along your compliments to the team as they will be thrilled to have exceeded your expectations with their service. I am glad to hear that you enjoyed our well-appointed...More

Reviewed April 19, 2018 via mobile

Hotel was generally up to crowne plaza standards. Comfortable room and an upgrade was offered due to platinum status. Awnings outside needed replacement due to rips etc. looked a little ghetto around the pool. The location is perfect to enjoy Duvall street area. The pool...More

Thank Kat&John
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 4 weeks ago

Thank you for your review of La Concha Key West. I am happy to hear that you enjoyed our well-appointed accommodations complete with a prime location on Duval Street nearby some of the area's top attractions. We look forward to your next stay! Best regards,...More

Reviewed April 19, 2018

Stayed at the Crowne Plaza hotel in Key West Flordia. Great people! Very helpful. Jasmine, Kenneth and the good recommendations from Frank. Reasonable breakfast given the location on duval street. Will definitely return to this hotel.

Thank John D
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 4 weeks ago

Thank you, John, for enjoying La Concha Key West. I am thrilled to hear that we left a lasting impression on you with our dedicated service and thoughtful recommendations. We look forward to your future stays! Best regards, Mike Rice

Reviewed April 18, 2018

We got the usual type room in the newer section but looked out over the pool which was nice. There were a few things wrong, but all in all we had a nice time. The maids didn't come to clean our room until about 4:00...More

Thank rmj0hns0n
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 4 weeks ago

Thank you for continuing to choose La Concha Key West. We will speak with housekeeping to see where the disconnect occurred, and thank you for bringing this to our attention. We hope to welcome you back again when your travels next bring you to Key...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$237 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$237 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (411)
Room & Suite (197)
Pool & Beach (55)
Dining (38)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sheila W
March 9, 2018|
Answer
Response from NorthCountry308 | Reviewed this property |
These are not private since they are only separated by metal railings. Perfect for meeting your neighbors and making new friends. Enjoy you stay.
1
Vote
Gemgara108
March 8, 2018|
Answer
Response from CharlotteKirsch | Reviewed this property |
We stayed for 2 nights last week and we thoroughly enjoyed our stay and had no issues at all. My only comment for suggestion would be to ask for a room that isn’t facing onto Duval Street as it can be a little louder.
1
Vote
suespagnuolo
January 28, 2018|
AnswerShow all 8 answers
Response from joycethackwray | Reviewed this property |
Car park behind the hotel, no need to valet park
1
Vote
Room Tips
"Check to see if you can upgrade to a suite, standard rooms are very small."
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"Get larger king room or biiger, smaller king room is very tight."
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"If you can afford it 2nd floor with balcony overlooking Duval Street, you only live once"
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"Go cheaper, transportation is easy to find a little further from Duval."
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