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Crowne Plaza Key West La Concha

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Traveller (411)
Room & Suite (197)
Pool & Beach (55)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(43 reviews)
“duval street”(248 reviews)
“great location”(195 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,198)
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All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomwine barfront desk staffper daythe room was niceking bedhappy hourhemingway housesouthernmost pointspavaletsunsetbartender
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211 - 215 of 1,047 reviews
Reviewed May 22, 2017 via mobile

Beautiful place to stay, but communication with housekeepers and front desk was poor. Five out of seven days we had to ask for wash cloths in our room and we tried to get body wash , each time we got body lotion(9) bottles. Thank to...More

Thank rlcnails
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded May 25, 2017

Thank you for choosing La Concha Key West for your trip to the Songwriters Festival. I apologize for any miscommunication that occurred with our housekeeping associates and I will surely discuss this with the team to see how we may avoid similar issues in the...More

Reviewed May 22, 2017

Location: Awesome. Right on Duval in the center of everything. Short walk to the left of the hotel brings you to the marina and boats, walk to the right and you'll eventually reach the southernmost point beach. Tons of bars, restaurants and shops all around....More

Thank Angelina Z
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded May 25, 2017

Thank you for taking the time to review La Concha Key West. I am thrilled to hear that you enjoyed our convenient location, well-appointed accommodations and beachfront views. We look forward to welcoming you back for your next Key West weekend getaway! Best regards, Mike...More

Reviewed May 20, 2017

OK hotel, IHG must have purchased to gain a presence in Key west. Bar closes early, rooms are small but comfortable, valet is overpriced. Pool closed at like 10pm or something crazy. Best thing about this hotel is the location, center of duval street in...More

Thank TommyTBoneMemphis
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded May 25, 2017

Thank you for reviewing La Concha Key West. Unfortunately, parking is quite competitive in Key West, however I assure you that we do our best to keep rates in line with the local market. It is great to hear that you enjoyed our central location...More

Reviewed May 20, 2017 via mobile

Our trip to la concha was exciting from the time we got out of our car.. valet was very helpful and accomadating.. Ileana at the front desk was a true superstar and last but not least Sean, who helped us in a tremendous way of...More

Thank Stephen E
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded May 25, 2017

Thank you for the five-star review of La Concha Key West/ I am thrilled to hear that you had a seamless experience from check-in to check-out. We will surely pass along your compliments to our team as they will be thrilled to have left a...More

Reviewed May 18, 2017 via mobile

Quite busy hotel. As others have said rooms are very small&dark! But nice pool&lobby bars. And location compensates for everything. Try to get access to sister hotel's beach club (not sure if it can be bought or is linked to IHG membership tier).More

Thank voneuws
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded May 25, 2017

Thank you for reviewing La Concha Key West. I am delighted to hear that you enjoyed our pool area and convenient Duval Street location. Our complimentary shuttle service offers guests access to our sister property, Pier House Resort & Spa, and I am glad that...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$240 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$240 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (411)
Room & Suite (197)
Pool & Beach (55)
Dining (38)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
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Sheila W
March 9, 2018|
Answer
Response from NorthCountry308 | Reviewed this property |
These are not private since they are only separated by metal railings. Perfect for meeting your neighbors and making new friends. Enjoy you stay.
1
Vote
Gemgara108
March 8, 2018|
Answer
Response from CharlotteKirsch | Reviewed this property |
We stayed for 2 nights last week and we thoroughly enjoyed our stay and had no issues at all. My only comment for suggestion would be to ask for a room that isn’t facing onto Duval Street as it can be a little louder.
1
Vote
suespagnuolo
January 28, 2018|
AnswerShow all 8 answers
Response from joycethackwray | Reviewed this property |
Car park behind the hotel, no need to valet park
1
Vote
Room Tips
"Check to see if you can upgrade to a suite, standard rooms are very small."
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"Get larger king room or biiger, smaller king room is very tight."
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"If you can afford it 2nd floor with balcony overlooking Duval Street, you only live once"
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"Go cheaper, transportation is easy to find a little further from Duval."
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