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Crowne Plaza Key West La Concha

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Traveller (394)
Room & Suite (194)
Pool & Beach (54)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(43 reviews)
“duval street”(248 reviews)
“great location”(195 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,181)
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All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomwine barfront desk staffper daythe room was niceking bedhappy hourhemingway housesouthernmost pointspavaletsunsetbartender
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241 - 245 of 1,032 reviews
Reviewed 22 March 2017 via mobile

After a 4 hour drive from Miami airport I was greeted with a smile from Rose at the front desk. She was so accommodating and exceeded my expectations on customer service. It set the tone for my stay. I would recommend this hotel to my...More

Thank DonnaLacroix
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 29 March 2017

Thank you for taking the time to review La Concha Key West. It is great to hear that Rose and team exceeded your expectations with their attentive service - we will be sure to share your compliments with the entire team. We appreciate your recommendation...More

Reviewed 22 March 2017 via mobile

We had a great stay here. Yes, the hotel is older but it's updated and close to everything on Duval. The gym and the spa is absolutely wonderful!!! The pool was great but mainly geared toward adults. Some reviewers said they could here the commotion...More

Thank Ronda B
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 29 March 2017

Ronda, thank you for taking the time to review La Concha Key West. I am glad to hear that you took advantage of our central location on Duval Street, offering quick access to Key West's top attractions. We too look forward to your next visit!...More

Reviewed 21 March 2017 via mobile

We picked this hotel due to its location & reviews on Trip Advisor. Review were spot on. Although the rooms were quite expensive, it was pretty reasonable for Key West. Rooms were small but clean, although the bathroom could be bigger. We would stay here...More

Thank suez52
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 22 March 2017

Thank you for kindly reviewing La Concha Key West. I am happy to hear that our prime Duval Street location worked out well for you. We look forward to welcoming you back again! Regards, Mike Rice

Reviewed 19 March 2017

I booked on line on March 14 and recieved a confirmation for 2 rooms for one night at a price of $641.52. My credit card was charged $731.52. I called the toll free number and they said they would look into the matter and get...More

Thank D2463GPwilliamd
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 21 May 2017

Thank you for reaching out to us and I am sincerely sorry about the mishap that occurred upon booking. If this matter has to be resolved, please call me directly at (305) 296-2991. Thank you, and we hope to resolve this issue for your immediately....More

Reviewed 16 March 2017

This is a very nice hotel in a good location. Very friendly and helpful staff. They provide excellent services. The building intself is a little dated. The pool area is rather unimpressive. But the caring staff more tha makes up for it.More

Thank Sangitag103162
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 20 March 2017

Thank you for the kind review of La Concha Key West. I am delighted to hear that our location on Duval Street worked out well for you. We strive to provide excellent customer service for all our guests and I am thrilled to have left...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$247 - US$509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$247 - US$509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (394)
Room & Suite (194)
Pool & Beach (54)
Dining (38)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
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Sheila W
9 March 2018|
Answer
Response from NorthCountry308 | Reviewed this property |
These are not private since they are only separated by metal railings. Perfect for meeting your neighbors and making new friends. Enjoy you stay.
1
Vote
Gemgara108
8 March 2018|
Answer
Response from CharlotteKirsch | Reviewed this property |
We stayed for 2 nights last week and we thoroughly enjoyed our stay and had no issues at all. My only comment for suggestion would be to ask for a room that isn’t facing onto Duval Street as it can be a little louder.
1
Vote
suespagnuolo
28 January 2018|
AnswerShow all 8 answers
Response from joycethackwray | Reviewed this property |
Car park behind the hotel, no need to valet park
1
Vote
Room Tips
"2nd floor by the pool"
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"4th floor in the back facing the parking lot not over Duval street in the front"
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"Don't go to the 4th floor, the chiller noise can be very high during night time."
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"Don’t go until they upgrade the rooms"
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