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07/05/2017 08/05/2017
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    Courtyard Key West Waterfront

    3031 N Roosevelt Blvd # 41, Key West, FL 33040-4015
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$9
    US$189
    US$180
    US$189
    US$189
    Traveller (173)
    Room & Suite (144)
    Pool & Beach (98)
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    Overview

    • Excellent38%
    • Very good29%
    • Average17%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “free shuttle” (50 reviews)
    “tiki bar” (72 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Courtyard Key West Waterfront
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    Fairfield Inn & Suites by Marriott Key West at The Keys Collection
    459 reviews
    #27 of 51 hotels in Key West
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 2 weeks ago

    The rooms are fairly small and being 2 adults and one child we needed a suite. They did accommodate us on the top floor. Pool area is excellent. Try the seafood restaurant next door. It is one of the best in the area.

    Helpful?
    Response from CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront

    Thank you for your 5 star review on the Courtyard! Glad to hear you enjoyed your stay with us, and we hope you return again.

    Reviewed 2 weeks ago via mobile

    Reasonably priced, clean room. What you would expect from the Marriott chain. Nice surprise with the boardwalk surrounding the property. We were able to eat breakfast out on the boardwalk and enjoy the wonderful view. The hotel offers shuttle service to a central location in...More

    Helpful?
    Response from CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront

    The Courtyard is pleased to hear that you enjoyed your stay with us! Customer service is our number one priority so we will be speaking with shuttle staff members to find out a way to resolve full capacity shuttle issues. Sorry that unfortunately this issue...More

    Reviewed 2 weeks ago

    Being a loyal Marriott member for many years, I have never come across a property that was so outdated, rundown, disgusting and dirty. The rooms were filthy especially the carpets and the bathroom. I would not recommend this property to anyone. You would be better...More

    Helpful?
    Response from CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront

    The Courtyard is sorry you feel this way, I can assure you had you addressed these issues with management we would have had this taken care of immediately. I don't believe there is anything that I can say to mend our differences in this matter....More

    Reviewed 4 weeks ago via mobile

    Key west was amazing. The pool area at this hotel was excellent. The rooms were clean, but they were very small. Two double beds barely fit in the room. Also our room was right next to the street and we heard the traffic though out...More

    Helpful?1  
    Response from CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront

    We appreciate your review of the Courtyard. As we go into out next phase of our remodel we are using all guest issues and complaints to better execute 100% satisfaction for all guest. We appreciate your patronage to the Marriott brand and hope in the...More

    Reviewed 4 weeks ago

    Checked into room, room had a strong ridiculous awful carpet cleaner smell. Called to complain, moved us to a different room, smell not as strong. Carpeting looked old and not very clean. Offered us a well drink from the bar for our inconvenience. Had asked...More

    Helpful?1  
    Response from CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront

    On behalf of the Courtyard I am sincerely sorry for your experience with us. We strive to make each guest feel comfortable and unfortunately during your stay we fell short of that. We do hope in the future as in the past you choose Marriott...More

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    Fairfield Inn & Suites by Marriott Key West at The Keys Collection
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Multilingual Staff
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$240 - US$353 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 On the Beach Hotel in Key West
    Photos
    Traveller (173)
    Room & Suite (144)
    Pool & Beach (98)
    Dining (19)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    aflarey
    is there a safe in the room
    23 February 2017|
    Answer
    Response from Christine D | Reviewed this property |
    Threre was a safe.
    0
    Votes
    danielle-clark
    Planning to stay here in December 2017, just wondering what kind of stores there are around this area to get every day things. Also, are they overpriced or normal?
    9 February 2017|
    Answer Show all 4 answers
    Response from Christine D | Reviewed this property |
    Prices seemed fair but I did not have a need to "shop"
    0
    Votes
    jrogelstad
    Are you dog friendly
    31 January 2017|
    Answer
    Response from Christine D | Reviewed this property |
    Did not ask since we were not traveling with our dog
    0
    Votes
    Room Tips
    "Choose another hotel"
    Read review
    "Close to the pool"
    Read review
    "There may be suites available."
    Read review
    "Poolside rooms do not have street noise and may or may not have microwaves"
    Read review