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Courtyard Key West Waterfront

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Traveller (212)
Room & Suite (172)
Pool & Beach (96)
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Overview
  • Excellent41%
  • Very good30%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“free shuttle”(53 reviews)
“every half hour”(27 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
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Offers from Courtyard Key West Waterfront
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (624)
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All reviewsfree shuttlecourtyard marriottevery half hourhorseshoe crabsshuttle vanshuttle servicepool areatwo room suiteold townduval streetoverlooking the watersmall beachhot tubmain buildingstarbucks coffeenice poolthe hotel offers
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11 - 15 of 541 reviews
Reviewed 12 March 2018

Our motorcycle group drove down to Key West to experience the area. Because one of our group had a ton of Marriott Reward points, he and two others got their rooms on points. I had to pay and it was every expensive, over $700 for...More

1  Thank daf62757
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 13 March 2018

Your honest and constructive comments are very much appreciated. We regret that we were unable to provide you with the outstanding service and guest experience that our team prides ourselves on. Please accept our sincere apologies for any inconvenience caused you by our training process,...More

Reviewed 11 March 2018 via mobile

This Courtyard is up to snuff with others. It has a nice view in the back. In a busy area. About 5-10 minutes from down town - what i think of downtown- depending on traffic. Did not stay for breakfast.More

Thank Steve M
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 13 March 2018

Dear Steve, We appreciate you staying with us and taking the time to share your experience. It's wonderful to hear that our accommodations met your expectations for the brand and that you enjoyed the view. We make every effort to keep our prices competitive so...More

Reviewed 2 March 2018 via mobile

Our experience at the Courtyard was okay. First the highlights. The Courtyard team was very friendly and helpful. They were full of great information and recommendations. The waterfront section has a lovely boardwalk with seating. We even saw a small shark and horseshoe crabs at...More

1  Thank Ellen W
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 5 March 2018

Dear Ellen, Thank you for your review. We really appreciate you sharing both your positive and constructive thoughts as we work to improve. Thank you for highlighting some of our lovely features like our boardwalk and relaxing pool. We're also thrilled that our shuttle was...More

Reviewed 28 February 2018

first off Key West was not what I had pictured in my head before I actually arrived there not better or worse just slightly different - I envisioned hotels on the beach with waves crashing in and things you would associate with beach resort style...More

1  Thank Donald G
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 1 March 2018

Dear Donald, It was a pleasure hosting you during your recent trip. We're glad our pool and poolside bar added to your comfort and relaxation and that you enjoyed exploring the boardwalk. Thank you also for sharing how much you appreciated the shuttle service and...More

Reviewed 28 February 2018

Samantha the manager was wonderful and getting us in the room we requested. The staff is very friendly the hotel was very clean the pool area comfortable and the shuttle to DeVol Street was super helpful and fabulous.More

Thank jeffandcarolaita
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 1 March 2018

Thank you for paying us a visit! It sounds like you had a fabulous experience and we are thrilled that we could get you into just the room you desired. Amenities like our shuttle are designed to help our guests make the very most of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$216 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$216 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (212)
Room & Suite (172)
Pool & Beach (96)
Dining (18)
Amenities (50)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
aflarey
23 February 2017|
AnswerShow all 3 answers
Response from Generalelektrix | Reviewed this property |
Yes, as other reported, there is a safe in the closet.
0
Votes
danielle-clark
9 February 2017|
AnswerShow all 6 answers
Response from Generalelektrix | Reviewed this property |
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many... More
0
Votes
jrogelstad
31 January 2017|
AnswerShow all 2 answers
Response from Stormin1 | Reviewed this property |
Not sure, but I did not see any pets and there was no visible policy on pets posted.
0
Votes
Room Tips
"There was no elevator in the building we stayed in, so you may want to choose a first floor room."
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"It doesn't matter what you want, if the teenager checking you in wants to put you along the street..."
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"Don't expect customer service."
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"pool side room seemed better than so called ocean view room but just my opinion"
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