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Courtyard Key West Waterfront

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Traveller (212)
Room & Suite (172)
Pool & Beach (96)
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Overview
  • Excellent41%
  • Very good30%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“free shuttle”(53 reviews)
“every half hour”(27 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
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Offers from Courtyard Key West Waterfront
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (623)
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All reviewsfree shuttlecourtyard marriottevery half hourhorseshoe crabsshuttle vanshuttle servicepool areatwo room suiteold townduval streetoverlooking the watersmall beachhot tubmain buildingstarbucks coffeenice poolthe hotel offers
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21 - 25 of 540 reviews
Reviewed 2 January 2018

We really enjoyed our stay at the Courtyard in Key West. Loved the pool and Jacuzzi and the shuttle was super-great! Also, the tiki bar and big screen at the pool was also great. I would definitely recommend it. The only problem we had was...More

Thank schandler1959
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 4 January 2018

Thank you for visiting the Courtyard by Marriott Key West Waterfront! We are so happy to have earned your recommendation. It sounds like you got into the island spirit with our pool, jacuzzi and tiki bar! We love to hear it. It is, however, unfortunate...More

Reviewed 11 December 2017

In this review I am going to review the following areas about the Courtyard Key West: Staff, Housekeeping, Pool and Bar, Hotel Shuttle, Room, Hotel Location and Key West Status. Staff: The hotel staff at this Courtyard goes above and beyond. In my case, the...More

2  Thank Mark C
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 13 December 2017

Dear Mark, Thank you for choosing the Courtyard by Marriott Key West Waterfront! We are thrilled to read that you enjoyed a five-star experience with us. Your thorough insight on the stay is invaluable and we thank you so much for taking the time to...More

Reviewed 1 December 2017 via mobile

The rooms are old, and really need upgrading. The gym is like going back in time. Three pieces of equipment and very old. Breakfast is not included in the bill which was surprising as we paid over $200 each night. There is a Coffee shop...More

Thank Steve M
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 4 December 2017

Dear Steve, We appreciate your feedback and are pleased to know that our great team, beautiful pool area, and convenient shuttle service helped you to enjoy your visit to Key West. Unfortunately, it sounds as though there were other elements of your stay that you...More

Reviewed 27 November 2017

We booked this hotel primarily because of the free shuttle so we didn't have to drive during our stay at Key West. Upon check in we were told the shuttle was not available because it was being used for other purposes due to the recent...More

Thank Peggy H
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 29 November 2017

Dear Peggy, We appreciate your understanding regarding our shuttle. At Courtyard Key West Waterfront, it's important to us to help our community in addition to delighting our guests. We were happy to find your alternate accommodations that met your needs for a shuttle and look...More

Reviewed 24 November 2017 via mobile

I currently live in Key Largo and brought my 3 adult kids who were visiting me from out of state to Key west for a short vacation. They went above our expectations by giving us an adjoining 2 room suite. The grounds are beautiful!! The...More

Thank Deb S
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 26 November 2017

Dear Deb, We're thrilled that your stay at Courtyard by Marriott Key West Waterfront exceeded your expectations. It's wonderful to know that you enjoyed our friendly service, gorgeous grounds, and lovely suite. Although we regret that our shuttle was out of service during your stay,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$219 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$219 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (212)
Room & Suite (172)
Pool & Beach (96)
Dining (18)
Amenities (50)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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aflarey
23 February 2017|
AnswerShow all 3 answers
Response from Generalelektrix | Reviewed this property |
Yes, as other reported, there is a safe in the closet.
0
Votes
danielle-clark
9 February 2017|
AnswerShow all 6 answers
Response from Generalelektrix | Reviewed this property |
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many... More
0
Votes
jrogelstad
31 January 2017|
AnswerShow all 2 answers
Response from Stormin1 | Reviewed this property |
Not sure, but I did not see any pets and there was no visible policy on pets posted.
0
Votes
Room Tips
"There was no elevator in the building we stayed in, so you may want to choose a first floor room."
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"It doesn't matter what you want, if the teenager checking you in wants to put you along the street..."
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"Don't expect customer service."
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"pool side room seemed better than so called ocean view room but just my opinion"
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