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Courtyard Key West Waterfront

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558 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Key West Waterfront
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Showing 483: English reviews
Marion, Ohio
Reviewed 26 January 2017

I must use a walker to walk. I could see 4 buildings on check in including the main building. I was told there were no elevators. When I went around the corner to use the restroom in the lobby, there was an elevator. We were given a room on the 1st floor in bldg A which did not have a...

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Helpful?
1Thank bluebird974
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We are very sorry to hear of the experience you had at the Courtyard. The main building is the only one with an elevator, however this building only houses the suites. When we receive notification that a guest needs a special request we honor it. If at check-in it only became known that you needed that special request we most...

Reviewed 26 January 2017 via mobile

Great suite for the whole family. We were a family of 6 and very comfortable. Friendly tiki bar. Convenient shuttle downtown. Will definitely stay here next time. Thanks for the bloody Marys. I love this island.

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Thank Curtis A
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review, We are very happy you enjoyed your stay with us! We appreciate all the great feedback, customer service is our number one priority. Glad the family enjoyed themselves and we would be more than happy to accommodate you in the future.

Reviewed 18 January 2017 via mobile

We only stayed at this property one evening but we were more than satisfied with both the accommodations, the price and the staff. We had a lovely view of the marina and the shuttle service was a bonus. We arrived at the hotel earlier than expected. The front desk asked us to wait a few minutes as they they would...

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Helpful?
Thank Christine D
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We always appreciate a 5 star review! We are so happy the staff made you feel welcomed, that's what they are best at! We feel our prices are reasonable while still in competition with our surrounding hotels. Unlike most hotels on the island we offer free parking and no resort fees. Happy to make your vacation a peaceful one, we...

Reviewed 18 January 2017

Great free shuttle to Old Town. Personnel is very friendly, courteous and knowledgeable. Across the street is a Publix supermarket, great place for getting breakfast supplies before starting your day, breakfast is not complimentary in the hotel altho available for purchase from the small cafeteria. However, the coffee is not great and not free unless you make your own in...

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Helpful?
Thank nanz m
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review of the Courtyard! We are happy that you enjoyed your stay with us as well as the staff. Customer service is our number one priority with each and every guest. Breakfast is not complimentary but id very reasonable priced any where from 3-15$ depending on what you order. We appreciate your review and hope you...

Orlando, Florida
Reviewed 14 January 2017 via mobile

Came here for a weekend away. The hotel I thought was Oceanview. I paid $350 per night for two nights (just over $700 total). The staff were friendly. The lobby was nice. The rear of the property was beautiful overlooking the marina. My wife has bad knees. The lack of an elevator came into light as we tried to get...

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Helpful?
1Thank Justin A
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your review of the Courtyard. Sorry to hear that you had complications with your rooms access. The main building does have elevator access, however this building only houses the suites. We do honor all request's, I am more than certain if we could have accommodated you to a first floor we would have. With out the exact dates...

Reviewed 3 January 2017 via mobile

We've been to Key West for our first time and stayed five nights (rewards nights) at this hotel. The hotel it's not located in Old Town (therefore very quiet and peaceful), but they offer a free shuttle that takes you to the Old Town and back twice an hour. The hotel property is well taken care of and the pool...

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Helpful?
Thank Juan Carlos M
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your review on the Courtyard! Glad to hear your stay with us was pleasant. The complimentary shuttle really does improve the vacation experience, no worries about parking or transportation! As for the pool, I am very sorry to hear that the pool was chilly during your visit and will be speaking with maintenance to find out what happened....

Ontario
Reviewed 31 December 2016 via mobile

We've been to Key West three times but just for the day so decided we wanted to go for longer and stayed three nights at this hotel. As others have said, it's not located in Old Town, the heart of Key West, but there's a shuttle that takes you to the harbour, twice an hour, and drops you off near...

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1Thank MiztyOne
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review! We are happy to hear you enjoyed your stay with us at the Courtyard. As I saw you mentioned pool towels, putting them in the room hmmmm ...something for us to consider, as we are always open to gust suggestions! We keep them at the front desk for now, almost as a rental but free....

New York
Reviewed 26 December 2016

The Courtyard is not in the center of Key West but has a shuttle that is efficient. We stayed here for 4 days in early December. The room was spacious and very clean. The back of the hotel faces the water. The front, "Building A" faces the road. We paid a few dollars more for the water view. As it...

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Thank books30
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review! Having said that you stayed in the back building you must have had either a queen suite or a general king room. As we do not charge by room view, we charge by room type. Building A typically holds our standard double queen rooms. We are happy to have accommodated you with our complimentary shuttle!...

Rio Rancho, New Mexico
Reviewed 21 December 2016

I really enjoyed my stay here. The staff goes out of their way to ensure you are happy. Wonderful ladies at the front desk with helpful advice; excellent to-order breakfast in the dining room, and a nice pool that is open until 11 pm. Best of all, there is a free shuttle to downtown (tip the driver!) every 30 minutes...

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2Thank Passwest
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We are pleased to hear about your amazing stay with us! We appreciate your 5 star review as well. Customer service is our number 1 priority, we want each guest to feel apart of the Courtyard family. We are very excited to hear of your returning visit, Remember for any and all booking questions you can always call the hotel...

Lohmar, Germany
Reviewed 14 December 2016

When we arrived at the hotel, we were told that they had building work going on, and offered to relocate us to another hotel. But after almost 6 hours drive, we were not up for that. So they gave us an upgrade to a suite overlooking the pool instead, and free breakfast. In fact, we were not affected by the...

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Helpful?
Thank Celticman59
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review. We are glad that you enjoyed your stay, although we had our beautification project going on. However I am upset to hear that you noise complaint about the pool music being to loud was not addressed properly. This will be corrected with proper departments and I thank you for bringing this to our attention. We...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more   less 

Additional Information about Courtyard Key West Waterfront

Address: 3031 N Roosevelt Blvd # 41, Key West, FL 33040-4015
Region: United States > Florida > Florida Keys > Key West
Price Range: $327 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Key West Waterfront 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Courtyard Key West Waterfront Hotel Key West
Key West Marriott
Key West Courtyard
Courtyard Key West Waterfront Florida
Hotel Style:
#9 On the Beach Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Key West Waterfront staff and other travellers.
8 questions
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Long Valley, New Jersey
over a year ago
Niles, Ohio
2 months ago
London, Canada
2 months ago
long island, NY
over a year ago

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Questions? Get answers from Courtyard Key West Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
926donnae, 29 Mar 2017 | Read review
“Close to the pool”
alicepG2438WL, 13 Mar 2017 | Read review
“There may be suites available.”
JamesH800, 20 Feb 2017 | Read review
“Poolside rooms do not have street noise and may or may not have microwaves”
joa705, 16 Feb 2017 | Read review
“I will never stay here again.”
bluebird974, 26 Jan 2017 | Read review
5 of 5