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411 William St, Key West, FL 33040-6853
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-12-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Island City House Hotel
Updated 20-12-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 78 B&Bs / Inns in Key West
Our Key West suite accommodations at The Island City House Hotel are comprised of three buildings, each with its own style and unique character. The Arch House features six suites furnished in a casual Caribbean Style. The two suites on the first floor are two-bedroom suites. These suites have two separate bedrooms each with one queen-sized bed, a living/dining room with a kitchen, one bathroom, and a small porch. The studio-suites on the second floor of the Arch House have one queen-sized bed in an alcove, a sitting area with a kitchenette, and either a street-side balcony with a porch swing or a garden view balcony with a hammock. The Island City House is the main building on our property housing twelve parlor suites, ten one-bedroom suites, and two two-bedroom suites. These suites are furnished in an island Victorian style with lace curtains and many antique pieces. The two bedroom suites have two separate bedrooms, one with a king bed, the other with a queen bed, a living/dining room with a full kitchen, one bathroom and a large porch. The ten parlor suites have one queen-size bed and a separate sitting area with a kitchen. Many of these suites also have a sleeper sofa (for children or a third adult) or a porch overlooking the gardens. The Cigar House, our poolside building, is the home of our six largest one-bedroom suites. All of these suites are decorated in a tropical plantation style. The first and second floor suites have a king-size bed in the bedroom, a separate living room with a full kitchen, and a hammock on the poolside porch or balcony. The two suites tucked away on the third floor have a queen-size bed in the bedroom, a separate living room with a full kitchen, and an open balcony overlooking the pool and Infrared Sauna. Please note, the check-in age for this property is 21.
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Location

Full view
97Great for walkers
Grade: 97 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
411 William St, Key West, FL 33040-6853
Getting there
Key West Intl Airport4 kmSee all flights
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Popular mentions
LAHM2020 wrote a review Aug. 2021
Tampa, Florida35 contributions8 helpful votes
We stayed at Island City House on our last visit to Key West, and decided to stay again this time around. Just as fabulous as the first time. Historic buildings. Beautiful grounds with gardens and ponds and waterfalls. Lovely pool to cool off. Full kitchen. Very comfortable beds. Walking and biking distance to everywhere in Key West. The staff was amazing. Got us in early and allowed us to stay after checkout for a late day flight. Carlos and the entire staff was wonderfully accommodating. Thanks for making our stay wonderful again.
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Date of stay: August 2021Trip type: Travelled with friends
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Response from , Owner at Island City House Hotel
Responded 4 weeks ago
Thank you for taking the time to leave a review and rating on your most recent stay with us. We are so glad that everything met or exceeded your expectations. Your feedback and business are very important to us. Please come back and stay with us again! Aneta, Island City House Hotel
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Bill M wrote a review Apr. 2021
Bayville, New Jersey20 contributions30 helpful votes
Property's Favourite Review
First time staying at Island City House. Great location as we love the Old Town neighborhood. Easy walk to Harbor Walk or Duval St and far enough away to be peaceful and quiet at night. We had suite #20 in Island City House. Great location with a huge porch overlooking the garden area and close to the pool. Very modern and clean especially considering how old the complex is. Our kitchenette was very modern too.
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Date of stay: April 2021
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1 Helpful vote
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Response from , Owner at Island City House Hotel
Responded 4 weeks ago
Thank you for taking the time to leave a review on your recent stay. We are so glad you had an enjoyable experience and appreciate your feedback. Your business is very important to us and we hope you will come back and stay with us again. Aneta, Island City House Hotel
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THoward3412 wrote a review Jul. 2021
26 contributions10 helpful votes
We stayed 3 nights at the Island City House and loved it! The staff was very kind and welcoming. The grounds were well kept and beautiful. We had a second story room (Unit 4) with a lovey balcony. Perfect walking distance to Duval. They were even very accommodating with our later flight! We were granted a late checkout, we were able to leave our luggage for the day, and there was even a shower room for us to use before our departure. Only complaints: the shower room needs a/c and we definitely needed to stay longer!
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Lisa Zifer, Other at Island City House Hotel
Responded Jul. 27, 2021
Thank you for taking the time to leave a review on your recent stay and for the high rating. We are so glad you enjoyed your stay and that you wished it could have been longer! Our team appreciates your feedback, suggestions, and business very much and hope to see you again at Island City House Hotel!
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Go_Irish! wrote a review May 2021
Saint Paul, Minnesota71 contributions1 helpful vote
+1
Just returned from a perfect 4 night stay at the Island City House! This was my 2nd stay there and I forgot how much I loved this property! The rooms are all suites and ours, #4, was located in the Carriage House with a quaint private balcony (complete with hammock, 2 chairs and a table) overlooking the beautiful gardens of the ICH! Room was very clean and spacious! I can’t say enough about the staff either! They were so helpful and accommodating with any question or request we had during our stay! The ICH has moved up to my favorite place to stay in KW!!
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from , Owner at Island City House Hotel
Responded May 21, 2021
Thank you for taking the time to leave a review and rating on your most recent stay with us. We are so glad that everything met or exceeded your expectations. Your feedback and business are very important to us. Please come back and stay with us again! Aneta, Island City House Hotel
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gail c wrote a review Apr. 2021
Miami, Florida5 contributions7 helpful votes
As if... $350 per night, per room... (plus tons of taxes) isn't enough! Nope, ICH still wants more $, more $, more $! After I canceled 24 hours prior to my arrival (due to unforeseen circumstances) the ICH MANAGER REFUSED TO REFUND MY $200 DEPOSIT even though she admitted that she rebooked the room! Greedy Place. Hope you will look for and find a more HUMAN and ethical B & B in Key West than ICH.
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Date of stay: April 2021
Rooms
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1 Helpful vote
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Response from Lisa Zifer, Other at Island City House Hotel
Responded Apr. 22, 2021
Thank you for taking the time to leave a review on your "almost" stay with us. We are sorry that you did not receive the outcome that you would have liked. In our industry, cancellation policies are put in place for a variety of reasons and our policies are available via our confirmation and pre-stay letters as well as on our website. We believe in being as transparent as possible so that our valued guests understand up front, what our policies are. I'm sure you were disappointed that you had to cancel your reservation the day before your arrival and that we could not make an exception for your reservation. Had you canceled outside of 14 days, we would have refunded your deposit per our policy. Hopefully, the reason for your last-minute cancellation was not due to any sort of a personal or family crisis. We appreciate you choosing the Island City House Hotel for your travels to Key West and hope that you will get to come back to the island sooner rather than later for that much anticipated vacation!
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LOCATION
United StatesFloridaFlorida KeysKey West
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Frequently Asked Questions about Island City House Hotel
Which popular attractions are close to Island City House Hotel?
Nearby attractions include 7 Artists & Friends Gallery (0.4 km), Peppers of Key West (0.4 km), and Key West Room Escape (0.3 km).
What are some of the property amenities at Island City House Hotel?
Some of the more popular amenities offered include free wifi, a pool, and room service.
Which room amenities are available at Island City House Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Island City House Hotel?
Guests can enjoy a snack bar during their stay.
Is parking available at Island City House Hotel?
Yes, a parking garage and street parking are available to guests.
What are some restaurants close to Island City House Hotel?
Conveniently located restaurants include Clemente's Trolley Pizzeria, Prime Steakhouse, and Off the Hook Grill Key West.
Are there opportunities to exercise at Island City House Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Is Island City House Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Key West.
Are any cleaning services offered at Island City House Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Island City House Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Russian.
Are there any historical sites close to Island City House Hotel?
Many travellers enjoy visiting Curry Mansion Inn (0.5 km), Harry S. Truman Little White House (0.8 km), and Key West Garden Club (1.9 km).