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Hyatt Windward Pointe

#29 of 51 Hotels in Key West
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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697 Reviews from our TripAdvisor Community

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Showing 678: English reviews
New York
Reviewed 13 March 2017

Arrived here and noticed the room looks out over the water and the hotel pool area. Great view under with the sun reflecting off the ocean. The suite was clean and ready for use, with tons of space for food and dining in the shared space. Everything was neat and clean, so no complaints within the room. You need to...

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Helpful?
Thank CoRo1313
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Connor R, Thank you for your feedback. We are glad to hear you found your room clean and ready for use. Our housekeeping associates work hard to have the room clean and ready for our guest arrivals. I am pleased to see that you enjoyed the resort amenities and pool. We look forward to having you stay with soon....

Newfoundland Canada
Reviewed 10 March 2017 via mobile

Can highly recommend this accommodation and Suite 5611. Beautifully clean and fully appointed 2 bedroom suite with a generous lanai overlooking the pool. Pool towels provided in the room and a washer/dryer with soap. Prices were far more reasonable than hotels closer to downtown but it was only a ten minute drive or an easy cab ride. Lots of convenient...

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Helpful?
Thank grapplegrommett
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear grapplegrommett, Thank you for your feedback. We are so glad to hear you enjoyed the resort amenities. Our associates work hard to make our guest experiences outstanding. We hope that you can return and stay with us soon. Sincerely, Mike McMahon – mike.mcmahon@hyattvoi.com

Elmwood Park, Illinois
Reviewed 27 February 2017

When we arrived, we found the accommodations as beautiful as the grounds, but not as well kept. After a request to get the room cleaned properly, the remainder of our stay was very nice. You need to know that the hotel is next door to Key West International airport. Depending on the time of day (nights were quiet) and take-off...

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Helpful?
Thank Abenture
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Abenture Thank you for your feedback. We are glad to hear you found the resort grounds beautiful and enjoyed the location. I do apologize that we fell short on the cleanliness of your room when you checked in. Thank you for allowing us to correct the issue so you could enjoy the remainder of your stay. Our housekeeping associates...

Somerset, Kentucky
Reviewed 23 February 2017

One of the nicest beach condos I've seen. Our unit had 2 bedrooms and 2 baths, fully equipped kitchen, a large family/ dining room and a large balcony overlooking the pool with a great view of the ocean waters. Not on a beach because there just are not many beach areas on Key West. Most of the island has a...

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1Thank Motorcyclebuds
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Motorcyclebuds Thank you for your review. We are glad to hear you enjoyed your stay at Hyatt Windward Pointe. Please come back and stay with us soon. Sincerely, Mike McMahon – mike.mcmahon@hyattvoi.com

Rangeley, Maine
Reviewed 21 February 2017

The residence-style facility is well presented. Although adjacent to the airport and on a busy road, the grounds offer respite along with a palm shaded oasis with pool and bar. The two bedroom, living-dining-kitchen areas are well appointed, but we loved the patio most of all. shaded by palms overlooking both the botanically diverse grounds and ocean, this is a...

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1Thank DaisyDiva07
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear, DaisyDiva07 Thank you for your review. We are glad to hear you found the resort charming and well groomed. Our owners and guest often tell us Hyatt Windward Pointe is their “Home away from Home”. We hope that you will come back and stay with us soon. If there is anything I can do to help you with your...

Miami Springs, FL
Reviewed 20 February 2017

The Hyatt Windward Point in Key West is a beautiful destination....The property is immaculate, the pool area is pristine. The rooms are very nice and spacious...We had an ocean front view on the third floor which was spectacular...

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1Thank Bill B
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Bill B, Thank you for your feedback. We are glad to hear you found the resort immaculate and the pool area pristine. We look forward to you retuning soon. Sincerely, Mike McMahon mike.mcmahon@hyattvoi.com

Arlington, Texas
Reviewed 19 February 2017 via mobile

We have stayed at Hyatt Beach house twice and enjoyed it so we were not sure what to expect. We had room 5611 which had a great view and great patio. We were super happy with our room. Furnishings were very nice in the room, housekeeping did a very good job, and grounds are beautiful. Randy at Abbey Road was...

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Helpful?
Thank eillac2003
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear, eillac2003 Thank you for your feedback. We are glad to hear that you enjoyed the room location and balcony during your stay. Our housekeeping associates work hard to meet our guest expectations in the room cleanliness. I am sorry to hear that we fell short on the several issues you mentioned in your review. I personally apologize if they...

Reviewed 15 February 2017

The Hyatt Windward is a perfect place to relax and enjoy Key West. We like being a short distance away from all of the hustle of Malory Square which is a short drive or a "longer" walk (4 miles). This property sits next to the Key West airport which never seems to bother us (we have stayed here more than...

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Thank M3019JUelizabethk
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear, M3019JUelizabethk Thank you for your review. We are glad to hear that you found Hyatt Windward Pointe a perfect place to relax. I will make sure that our landscapers see your comments concerning the grounds of the resort. We look forward to you staying with us again soon. Sincerely, Mike McMahon - mike.mcmahon@hyattvoi.com

Monclova, Ohio
Reviewed 13 February 2017

We stayed for 3 days, 2 in one room and had to change for the 3rd. The room was nice for the 1st 2 days but the view was of a tree. When we switched rooms the view was better but had to call and have the fans cleaned. After not getting the master bedroom to heat up we found...

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Helpful?
Thank PennyLC2103
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear PennyLC2103, Thank you for your feedback. We are glad to hear you found the grounds lovely. I am sorry to hear we fell short on the view from your first room and that you found the ceiling fan dusty. Our employees work hard to ensure our guests have a positive experience throughout their stay. Please accept my personal apology...

Virginia
Reviewed 13 February 2017

The Windward Pointe apartments are lovely--spacious, comfortable and each with a large deck overlooking the grounds and the ocean. The staff was very helpful. We are giving the resort a 4 star instead of 5 because of the noise from the nearby airport and lawn/shrub maintenance AND the fact that there is no shuttle downtown. But we would return in...

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Helpful?
Thank BHJ29
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear BHJ29, Thank you for your review. We are glad to hear you found your room spacious, comfortable and enjoyed the views from your balcony. It’s a pleasure to hear that the staff was helpful. Our staff works hard to make a positive impact on our guest’s experience. Sincerely. Mike McMahon – mike.mcmahon@hyattvoi.com

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Contemporary vacation resort; residential styled units with fully equipped kitchens and dining areas; ocean views. ... more   less 

Additional Information about Hyatt Windward Pointe

Address: 3675 S Roosevelt Blvd, Key West, FL 33040-5254
Region: United States > Florida > Florida Keys > Key West
Price Range: $337 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Windward Pointe 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hyatt Windward Pointe Hotel Key West
Hyatt Hotel Key West
Hyatt Key West
Key West Hyatt
Hyatt Windward Pointe Key West, Florida
Hotel Style:
#8 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Windward Pointe staff and other travellers.
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Questions? Get answers from Hyatt Windward Pointe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the water.”
  • Balcony view
TMSPORTZ, 9 May 2017 | Read review
“Rooms toward the southern end of the property have beautiful ocean views, but all units look toward the ocean.”
craigc409, 2 May 2017 | Read review
“Princess Balcony.”
themusicman3030, 25 Apr 2017 | Read review
“If you can get a room that is on a higher floor, the view will be better, but EVERY room faces the ocean. The views are breathtaking!”
TravelGal703, 24 Apr 2017 | Read review
“Get a room at least on the second floor. The beach is actually across the highway but it's definitely beach view from the balcony.”
L4605OElaurak, 13 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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