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The Mermaid & The Alligator

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The Mermaid & The Alligator
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860 Reviews from our TripAdvisor Community

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Showing 825: English reviews
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Pittsburgh, Pennsylvania
Reviewed 1 week ago

This was our first stay at the Mermaid and the Alligator. We will definitely be back. The grounds are very relaxing. The breakfast was excellent and the rooms were first rate. But the best part of all was the people. Geri and her crew were excellent. They had great recommendations for things to do and places to eat, and were...

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Helpful?
1Thank Lester S
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

You are welcome! It was our pleasure to have you here and we thank you for taking the time to write about your experience. I am so fortunate to work with every person on our staff--dedicated, caring and gracious--who give 100% to their work and our guests' needs every day. We're thrilled they've made such an impression on you and...

WAYNE
Reviewed 2 weeks ago

We could not have been any more pleased than with our stay at The Mermaid and The Alligator. The Royal Poinciana room we stayed in was very comfortable and the porch was a fantastic respite from our days travels in Key West. The staff was very attentive and their recommendations were excellent as well. The breakfasts were great and we...

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Helpful?
1Thank ANDREW B
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Greetings from Key West! Thank you for taking the time to share your experience with us. I'm so glad you were able to enjoy the gardens as well as our beautiful island city. We hope you come back to stay with us again! All the best, Geri L. Innkeeper

New York City, New York
Reviewed 2 weeks ago via mobile

If you are going to Key West and enjoy staying at B&B's then this one is not to be missed. The website photos are accurate but doesn't describe enough the beauty of the outdoor space. We stayed in the Audobuon Room which is spacious, located on the ground floor with French doors access to the garden and pool. The pool...

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Helpful?
1Thank nyctraveler230
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Thank you for sharing your observations of the inn. We are lucky to have this historic Victorian home, built in 1904 when Key West was expanding and the land along Truman Avenue was developed. The Church across the street, now designated a minor basilica by the Vatican, was built a year later. Masses are well-attended, and the bells are a...

Reviewed 2 weeks ago

I have decided to start reviewing because I travel a lot for work and now we are traveling a lot for fun and I depend HEAVILY on these Trip Advisor reviews. So, the Mermaid & the Alligator FAR exceeded my already excited expectation based on previous reviews. The team - the ENTIRE team- from housekeeping to management was AMAZING! My...

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Helpful?
1Thank Nikole G
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

I'm so happy to hear you felt "at home" while staying here. All of us do our best every day to make your stay as comfortable and effortless as it can be. Thank you for taking the time to thank us! It was and is our pleasure!! Yours truly, Geri L. Innkeeper

Frisco, Texas
Reviewed 2 weeks ago via mobile

We had the pleasure of staying at The Mermaid and the Alligator B&B on our first trip to Key West. The experience was truly like staying in the home of a friend. The decor of the home was casual and eclectic--very comfortable and with an 'at home' feel. Available at all times in the public areas were water and sodas,...

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1Thank TexasHaHa
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Thank you for your feedback! We welcome suggestions for ways to improve your experience with us. We have taken to heart the "view" from the window. Now you'll see foliage when you look out. Key Lime and Papaya are in our historic Conch cottage, one of many built throughout the neighborhood for cigar factory workers back in the day. As...

Spencer, Massachusetts, United States
Reviewed 18 February 2017

What a great place the Mermaid & The Alligator is. Beautiful rooms with a wonderful tropical garden to relax in after walking through Key West all day. Easy walking distance to anyplace in Key West. We parked our car and never used it until we had to leave. We stayed in the Caribbean Queen Suite, and it far out did...

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Helpful?
2Thank Paul B
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Thank you for letting us know you enjoyed your stay. We love surprising our guests with new entrees, and we're especially pleased to have found our special coffee blend--small-batch roasted and ground fresh each morning! We sell it now so next time you come, you can take it home! All the best, Geri L. Innkeeper

Liberty, Missouri
Reviewed 16 February 2017

My wife looked at several places to stay in Key West online, especially B&B's, and after spending several hours searching she came upon this gem! I believe what got her attention the most was the garden area in the backyard and how well landscaped the front area was on the main streets! She immediately booked a room with a balcony...

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Helpful?
3Thank Bryan B
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Thank you for writing about your stay with us. Relaxation and respite is what it's all about here. Thankfully we have a terrific staff in housekeeping and the front desk who are devoted to working together to keep the inn and gardens as beautiful, clean, and relaxing as they can be. We're happy you enjoyed all of it. Come back...

Reviewed 16 February 2017

This is a great place to stay, the Inn Keeper service is outstanding, the facilities and location is the place to be while visiting the various shops and interesting aspects of Key West. You are in easy walking distance to Ernest Hemingway Home, the Audubon Home and the beach. Breakfast's are excellent, and the rooms are the Victorian replicate with...

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Helpful?
1Thank james p
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Hello from Key West! We're happy you enjoyed our breakfasts and service and found our location most convenient for getting to the historic sites and beaches. It was a pleasure having you here and we hope you come back again soon! Yours truly, Geri L Innkeeper

Reviewed 13 February 2017

We stayed 8 nights. Never had the same breakfast. Freshly cooked muffins every morning were wonderful. Mimosas were offered on weekends. All meals were delicious. Staff were helpful and pleasant.. We spent a lot of our free time on their patio/garden but also enjoyed their common rooms. Wine was served at 5 pm.

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Helpful?
1Thank Jana C
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

We're glad you were able to take the time to relax in the garden and enjoy happy hour with us! Thanks so much for letting us know. Yours truly, Geri L. Innkeeper

estes
Reviewed 13 February 2017

We have stayed in B&B's since the early 1980's across the US, throughout Europe and New Zealand. The Mermaid and Alligator in Key West has been on "our list" . And much to our delite .wevwere not disappointed . The gardens, where an amply breakfast is served in the am , are lovely and peaceful. The house is vintage ,...

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1Thank Chrisitne f
Mermaid A, Manager at The Mermaid & The Alligator, responded to this review

Greetings from Key West! We're so glad you enjoyed your sunny mornings with us and that we measured up to your expectations! Thank you for sharing your experience with us and others, and we hope you come back soon! It was a pleasure to have you here. Sincerely, Geri L. Innkeeper

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
Welcome to the casual elegance and style of a more relaxed age. Our beautiful circa 1904 Victorian Home, located in the heart of Old Town Key West, offers the warm hospitality of a traditional bed & breakfast while providing our guest a place to relax, enjoy the ambiance, and even shut out the rest of the world if you choose. Join us and feel at home. ... more   less 

Additional Information about The Mermaid & The Alligator

Address: 729 Truman Ave, Key West, FL 33040-6423
Region: United States > Florida > Florida Keys > Key West
Price Range: $390 - $390 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Also Known As:
The Mermaid And The Alligator
The Mermaid & The Alligator Hotel Key West
The Mermaid & The Alligator Key West, Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Mermaid & The Alligator staff and other travellers.
14 questions
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Richmond, Kentucky
over a year ago
Parrish, Florida
ft lauderdale
over a year ago
Holyoke, Massachusetts
over a year ago

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Questions? Get answers from The Mermaid & The Alligator staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tree Top suite is the way to go!!!”
 of 5 bubbles nikoleg299, 11 Mar 2017 | Read review
“Caribbean Queen is large and has the entire front porch to use. Great bathroom.”
 of 5 bubbles 62PaulB62, 18 Feb 2017 | Read review
“If you want a room with a balcony or the garden space you have to book early”
 of 5 bubbles bryanb950, 16 Feb 2017 | Read review
“Garden room is on first floor and has a door to patio, too. Large shower.”
 of 5 bubbles 402janac, 13 Feb 2017 | Read review
“Rooms are depicted on their website . We liked being in main house. We were in Sun Room which was sunny in the morning but very quiet .”
 of 5 bubbles Chrisitnef, 13 Feb 2017 | Read review
5 of 5