We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Mermaid & The Alligator

Save
Traveller (798)
Room & Suite (330)
Dining (81)
Ratings and reviews
Certificate of Excellence
  • Excellent92%
  • Very good5%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“bamboo room”(55 reviews)
“audubon room”(35 reviews)
“treetop suite”(28 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Concierge
Private Balcony
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Welcome to the casual elegance and style of a more relaxed age. Our beautiful circa 1904 Victorian Home, located in the heart of Old Town Key West, offers the warm hospitality of a traditional bed & breakfast while providing our guest a place to relax, enjoy the ambiance, and even shut...
View all hotel information
Location and contact
729 Truman Ave, Key West, FL 33040-6423
Hotel website
3.7 km to Key West Intl Airport
56 restaurants are within a 0.5 km radius
0.6 km from Duval Street
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (949)
There are newer reviews for The Mermaid & The Alligator
See the most recent reviews
Filter reviews
912 results
Traveller rating
846
47
12
4
3
Traveller type
Time of year
LanguageEnglish
More languages
846
47
12
4
3
Show reviews that mention
All reviewsbamboo roomaudubon roomtreetop suiteevening wineafternoon lemonadekey limecomplimentary winethought of everythingplunge poolquicheother gueststhe main houseeach morningbeach towelstropical gardenqueen roombed and breakfast
FilterEnglish
Updating list...
21 - 25 of 912 reviews
Reviewed April 9, 2018

This was our third stay with them. Nothing compares to the service and attention you get. They booked several excursions for us. All of them great. Jerri and Rebecca are the best. They made gluten free breakfast for my wife.

Thank Michael M
Response from Geri L, General Manager at The Mermaid & The AlligatorResponded April 10, 2018

Hi Michael, It was a pleasure to see you both again and we're so glad you enjoyed your stay. We'll look forward to your next visit! Sincerely, Geri L. Manager

Reviewed April 8, 2018 via mobile

We stayed there 2 nights (they waived the minimum stay due to Hurricane Irma, I made the reservations shortly after). I was so impressed with the photos on the website & FB, I reserved the the treetop room. The entire house was adorable but I...More

Thank e s
Response from Geri L, General Manager at The Mermaid & The AlligatorResponded April 17, 2018

We're so sorry the Treetop was not a good fit for you. If we had had another room available, we would have been happy to give it to you. The room has a large ductless A/C and a window unit. Both do a fine job...More

Reviewed April 7, 2018 via mobile

I’ve stayed at Mermaid and Alligator on all of my 5 or 6 weeks to Key West. I wrote a review several years ago but it is time to single it out again. It is a beautiful old house with a lush and beautiful garden...More

Thank Bruce D
Response from Geri L, General Manager at The Mermaid & The AlligatorResponded April 17, 2018

We are thrilled we can deliver a great experience to you time after time. We love our returning guests and take seriously what they have to say. We want to keep our standards high and rely on you to let us know how we're doing....More

Reviewed April 3, 2018

most important is on sight parking is available. the feel and beauty of this b&b is perfect. from the beautiful decor to the backyard paradise and to the home cooked full breakfast is just plain great. my wife and i have visited 25 or more...More

Thank loumoe
Response from Geri L, General Manager at The Mermaid & The AlligatorResponded April 17, 2018

Thank you for taking the time to write about your stay with us. It was our pleasure to meet you and to clue you in on the things we think are special about the island. Please come back and visit again! Yours truly, Geri L....More

Reviewed March 22, 2018

We stayed for 4 nights to celebrate our 45th anniversary. We had the Papaya room, which is the smallest room, but It was beautifully decorated and made excellent use of space. The grounds are lush and tropical with several seating areas for breakfast and relaxing....More

Thank Mary H
Response from Geri L, Manager at The Mermaid & The AlligatorResponded March 27, 2018

Thank you for the recommendation. We're glad you enjoyed so much of the inn and gardens. Yours truly, Geri L. Manager

View more reviews
About
Description
Welcome to the casual elegance and style of a more relaxed age. Our beautiful circa 1904 Victorian Home, located in the heart of Old Town Key West, offers the warm hospitality of a traditional bed & breakfast ...More while providing our guest a place to relax, enjoy the ambiance, and even shut out the rest of the world if you choose. Join us and feel at home. Less
Contact Information
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Concierge
Non-Smoking Hotel
Outdoor pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms
Contact Information
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (798)
Room & Suite (330)
Dining (81)
Pool & Beach (51)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
GollyG72
July 8, 2018|
AnswerShow all 2 answers
Response from Geri L | Property representative |
Hi there! There are a couple of beaches nearby--Higgs Beach is our neighborhood beach where you can rent beach chairs and umbrellas. Salute restaurant is right there with delicious lunches and dinners. Fort Zachary Taylor... More
0
Votes
trayrenee
May 4, 2018|
Answer
Response from Geri L | Property representative |
It's heated to skin temperature and has spa jets our guests can control. We can lower the temp by a few degrees if requested. Geri L. Manager
0
Votes
atlfuzzy
March 15, 2018|
AnswerShow all 2 answers
Response from Geri L | Property representative |
Hello, That's a good question. We have a large capacity Mitshubishi ductless A/C in the main part of the suite and a wall unit near the tub. Together, they do the job of keeping the room cool in any season. Treetop is... More
1
Vote
Room Tips
"Caribbean Queen on the upper level, with balcony and seating."
Read review
"Audubon is a great room on the first floor or the Bamboo Room in the guest cottage."
Read review
"all are great (if in doubt call geri the innkeeper, she is most helpful and friendly"
Read review
"The Bamboo Room is wonderful! I have also stayed in the Audobon Room!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing