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Margaritaville Key West Resort & Marina

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2,182 Reviews from our TripAdvisor Community

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Buffalo, New York
Reviewed yesterday NEWvia mobile

I stayed overnight at Margaritaville Key West Resort & Marina on Wednesday March 22. I chose this hotel because they we offering a reasonable price for a 2 bedroom oceanfront suite. This hotel has recently rebranded in January of 2017. Prior to this it was known as the Westin. I'm a little conflicted when writing this review because there really...

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Helpful?
Thank Kelsmith77
Kotor, Montenegro
Reviewed 5 days ago NEW

Poor Management - Lyes Benbousta . We made our reservations months ago and thought we were staying at The Westin 4 star at a rate of $500 plus per night. We get to the address and the sign says Margaritaville. The front desk kind of joked about it and laughed at the rate that we were stuck with. They only...

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Helpful?
4Thank ABCARA
New Orleans, Louisiana
Reviewed 6 days ago NEWvia mobile

I have mixed feelings about this place. I usually stay at the Casa Marina which is quiet, with a huge pool, and a nice beach....we wanted to try something different and this was definitely different. The grounds and rooms are clean and comfortable. We had a room overlooking the pool, which wasn't loud or intrusive. The location cannot be beat....

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1Thank saylor1974
Diane S, General Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest, Thank you for your review. I am truly sorry you say you won't be back. We are definitely a different style property than the Casa Marina. I worked there for many years so I understand the differences. If you change your mind, please contact me to assist with reservations. We would love to have you stay again. Sincerely,...

A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 week ago NEWvia mobile

Took Key west express from Marco Island to key west! Terminal is short walk to Margaritaville which is the center of all key west activity! The hotel was great but pricey. Beware if you get a water view room it may end up being a cruise ship view!

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Helpful?
Thank A TripAdvisor Member
Diane S, General Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest, Thank you for your 5 Star review. We appreciate your feedback. Sincerely, Diane Schmidt General Manager

Stow, Ohio
Reviewed 1 week ago

Don't stay here unless you are desperate! Rooms are terrible. I paid a lot of money for a "Premium Oceanfront Room" There were roaches in the room and it was on the second floor. There was no coffee in the room, though there was a coffee maker. The service at the hotel was worse than terrible. No coffee in the...

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Helpful?
4Thank marilyn2017222
Diane S, General Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest, Thank you for your feedback. We take your comments seriously and will use your comments to improve. We are on a regular pest control program as are all properties in a tropical environment and rarely find we have an issue. We were not sold by Westin but merely changed our name and franchise partner. And we do care....

Montreal, Quebec, Canada
Reviewed 1 week ago

Great resort, really enjoyed our 3 days/2 nights spent at the hotel. The staff is very polite and helpful. A little too expensive but it was worth the trip from Hallandale. We enjoyed the beach also and the fact of renting a golf cart in order to visit all of Key West.

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Helpful?
Thank Sylvie P
Diane S, General Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest, Thank you for your 5 Star review. We appreciate you sharing your feedback. Sincerely, Diane Schmidt General Manager

Largo, Florida
Reviewed 1 week ago

One cannot beat the location of this resort. Easy walking distance from almost anything in Old Town. Very clean, room spacious with good amenities. LOVED the Bistro 245! Check-in staff could be friendlier, rest of stay was excellent. Don't bother with ocean view, the cruise ships will block the view, but the resort offers plenty of great spots to see...

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Helpful?
Thank dsmag
Diane S, General Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest, Thank you for your review and helpful points for future guests. Sincerely, Diane Schmidt General Manager

Newnan, Georgia
Reviewed 1 week ago

We really enjoyed our 3 night stay at this hotel. Easy walk to Duval Street and good restaurants. The restaurant at the hotel was really good for breakfast, and lunch. We did not eat there at night, but feel it would have been excellent. View from restaurant was really good. Cruise ships dock behind the hotel, but still an excellent...

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Helpful?
Thank Alicia F
Diane S, General Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest, Thank you for your 5 Star review. We look forward to welcoming you back. Sincerely, Diane Schmidt General Manager

Westerville, Ohio, United States
Reviewed 1 week ago via mobile

Have always wanted to visit Key West this was our first trip. The draw to this facility was location and rate. We were very impressed, check in was great, friendly, and quick. We received a very large spacious room #430 (when you check their Web site it was the pool view exactly) gorgeous view and space. This hotel is immaculate...

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Helpful?
Thank Amanda R
Diane S, General Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest, Thank you for your 5 Star review and detailed comments. We do hope you will visit again. Sincerely, Diane Schmidt General Manager

Dublin, Ireland
Reviewed 1 week ago

We went to Key West without having accommodation booked, this hotel formerly the Westin is ideally situated if you're only staying for a short time and don't want to spend time driving to and from the main areas. Also it means you don't have to try to get parking around Mallery square, neary impossible! The hotel foyer is very informal...

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2Thank bernadettewalsh7
Diane S, General Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest, Thank you for your 5 Star review and commentary. I am sorry the luggage assistance was not readily available to you at check-in. As for pricing, it is truly a matter of supply and demand and fluctuates frequently. Please call me directly to assist with future reservations and I will do my best for you. Sincerely, Diane Schmidt...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located right on the waterfront of Old Town Key West, just steps from the famous Mallory Square, and one block from Duval Street is the Margaritaville Key West Resort & Marina - a hub of relaxation and luxury in the middle of all of the excitement that Key West is famous for. Experience the beauty of the sparkling sea, access to water sports, and endless dining, shopping, and entertainment options all just steps away. Our marina is one of the three cruise ports in Key West welcoming cruise ships from around the world. Dine on fresh island cuisine, indoors, on a deck, or oceanside. Sip a cocktail and lounge by our outdoor pool surrounded by lush native plants, or take a launch to the nearby private beach on Sunset Key. Rejuvenation awaits in the serenity of our massage studio. ... more   less 

Additional Information about Margaritaville Key West Resort & Marina

Address: 245 Front Street, Key West, FL 33040-8313 (Formerly The Westin Key West Resort & Marina)
Region: United States > Florida > Florida Keys > Key West
Price Range: $508 - $861 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Margaritaville Key West Resort & Marina 4*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and Jetsetter so you can book your Margaritaville Key West Resort & Marina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort And Marina
Key West Hilton
Key West Westin
Margaritaville Key West Resort & Marina Florida
Hotel Style:
#8 Spa Hotel in Key West
#9 Top resorts Hotel in Key West
#12 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Margaritaville Key West Resort & Marina staff and other travellers.
23 questions
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Questions? Get answers from Margaritaville Key West Resort & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here it's not worth the money”
 of 5 bubbles ABCARA, 20 Mar 2017 | Read review
“There are no good rooms unless you don't mind roaches!”
 of 5 bubbles marilyn2017222, 17 Mar 2017 | Read review
“Our balcony had a view on the pool, which was perfect for us.”
 of 5 bubbles SylvieP491, 16 Mar 2017 | Read review
“We were right above the ice cream shop overlooking the courtyard. Lots of people traffic yet very quiet in the room.”
 of 5 bubbles dsmag, 16 Mar 2017 | Read review
“Ask for a room in the main building”
 of 5 bubbles bernadettewalsh7, 13 Mar 2017 | Read review
5 of 5