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Margaritaville Key West Resort & Marina

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2,182 Reviews from our TripAdvisor Community

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Showing 2,008: English reviews
Fenwick Island
Reviewed 29 January 2014

We loved the location of this hotel. It is within walking distance to everything, really don't need a car. The sunset was beautiful and the mojitos were the best I have ever had!! We also enjoyed the shops located in the main bldg. of the hotel.

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Thank Laura M
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for writing this positive review! We are delighted to hear you enjoyed your stay with us and look forward to welcoming you back soon! Warm regards, Lourdes Torbisco Marketing Director

Buenos Aires
Reviewed 28 January 2014

We were there for 4 nights. Hard to get a smile from any employee, even taking into consideration that it is and upscale price place. When we checked we lost 3 hours trying to have access in our room to the safe deposit box, internet and telephone. We were told a number of contradictory things in the direction of "you...

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4Thank Miguel M
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. All reviews are passed along to the staff for training and improvement purposes. Warm regards, Lourdes Torbisco Marketing Director

Virginia
Reviewed 28 January 2014

I really like this hotel - it's very well situated for touring Key West. The staff is friendly and helpful and the Sunday Brunch in their restaurant is EXCELLENT. It has everything you can think of - there's the usual eggs/bacon/sausage/potatoes/eggs benedict/omelets to order - but then it goes on to have a beautiful seafood bar with shrimp, oysters and...

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1Thank Patay1
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay, our location and the Sunday Brunch. The brunch is one of the best in town and enjoyed not only by our guests but the locals as well! Thanks again for the review and we look forward to welcoming you...

Clark Mills, New York
Reviewed 28 January 2014

We stayed here for six nights, very enjoyable. We were in the quieter building above the check-in area, not the building surrounding the pool. There were only three rooms in our wing, we hardly ever saw any of the other guests and felt like we had the place to ourselves. We had a partial ocean view room, the view was...

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1Thank Laurie E
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for writing this review. We are happy to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

Reviewed 27 January 2014

My wife and I spent four days at the Westin and loved every minute. We had an ocean front balcony, and yes it over looks the marina, but the ocean is just beyond. And, yes there were cruise ships on some days that docked outside our window, but the hotel was very clear about the ships when we booked on...

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Thank Geezer1010
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for writing this positive review. It is always great to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

Reviewed 20 January 2014

After staying here for a weekend recently, I would rank the Westin Key West as a category 3, with a potential for a 4 solely because it's on the water, at best. Nowhere close to the Category 6 that it's currently placed at. The overall location was nice and convenient, but this property has some major issues. When I first...

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2Thank Colin M
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. It is regrettable to hear that your stay with us did not meet your expectations. Prior to your arrival, our Director of Operations gave directive to the Executive Housekeeper to have your room deep cleaned prior to your arrival, which it was. You also received a complimentary upgrade...

Reviewed 19 January 2014

overall a nice area, my complaint was feeling like I was mislead. I booked a regular room with ocean front. on check in, clerk Al, said because we were starwood member's we would be upgraded to suite. It was after 4:00 pm and room wasn't ready. We went to bar to watch playoff games. We were placed in room 218....

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1Thank cheriesl
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. It is regrettable to hear that your stay did not meet your expectations. The designation of ocean front and ocean view steam from their view of the water. Ocean front rooms directly face the water and water can be seen from inside the guestroom. Ocean view rooms have...

Tampa, Florida
Reviewed 19 January 2014

Spent a long weekend in Key West in early October 2013. Stayed at the Westin, and really liked it. Had a ground floor room next to the pool, and it was good. The hotel is within easy walking distance of the main strip of bars in town, and the pool area was nice to lounge at during the day. If...

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Thank bucanon001
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for the positive review. We look forward to your return visit! Warm regards, Lourdes Torbisco Marketing Director

Easton, Pennsylvania
Reviewed 18 January 2014

The Westin it is located I the center of all the action. If you are driving (eight hours from Marco Island) and arrive between 1-5pm beware that you will most likely need to navigate through the hundreds of cruise ship passengers traversing Duval street and Mallory square before you get to the hotel. As a frequent New York city driver,...

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Thank David S
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. It is always nice to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

Toronto, Canada
Reviewed 16 January 2014

We spent one night at the Westin after just getting engaged. I was a walk in guest and the front desk gave us what i think is a fair rate of $274 (pre tax and $25 resort fee). Our room was very comfortable and clean, and looks like it was recently renovated with a modern bathroom. Our view stunk though,...

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Thank CVG_Toronto
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to your return visit. Warm regards, Lourdes Torbisco Marketing Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located right on the waterfront of Old Town Key West, just steps from the famous Mallory Square, and one block from Duval Street is the Margaritaville Key West Resort & Marina - a hub of relaxation and luxury in the middle of all of the excitement that Key West is famous for. Experience the beauty of the sparkling sea, access to water sports, and endless dining, shopping, and entertainment options all just steps away. Our marina is one of the three cruise ports in Key West welcoming cruise ships from around the world. Dine on fresh island cuisine, indoors, on a deck, or oceanside. Sip a cocktail and lounge by our outdoor pool surrounded by lush native plants, or take a launch to the nearby private beach on Sunset Key. Rejuvenation awaits in the serenity of our massage studio. ... more   less 

Additional Information about Margaritaville Key West Resort & Marina

Address: 245 Front Street, Key West, FL 33040-8313 (Formerly The Westin Key West Resort & Marina)
Region: United States > Florida > Florida Keys > Key West
Price Range: $508 - $861 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Margaritaville Key West Resort & Marina 4*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and Jetsetter so you can book your Margaritaville Key West Resort & Marina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort And Marina
Key West Hilton
Key West Westin
Margaritaville Key West Resort & Marina Florida
Hotel Style:
#8 Spa Hotel in Key West
#9 Top resorts Hotel in Key West
#12 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Margaritaville Key West Resort & Marina staff and other travellers.
23 questions
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Questions? Get answers from Margaritaville Key West Resort & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here it's not worth the money”
 of 5 bubbles ABCARA, 20 Mar 2017 | Read review
“There are no good rooms unless you don't mind roaches!”
 of 5 bubbles marilyn2017222, 17 Mar 2017 | Read review
“Our balcony had a view on the pool, which was perfect for us.”
 of 5 bubbles SylvieP491, 16 Mar 2017 | Read review
“We were right above the ice cream shop overlooking the courtyard. Lots of people traffic yet very quiet in the room.”
 of 5 bubbles dsmag, 16 Mar 2017 | Read review
“Ask for a room in the main building”
 of 5 bubbles bernadettewalsh7, 13 Mar 2017 | Read review
5 of 5