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This very old, run down hotel is the farthest thing from a resort. Taking advantage of the room shortage since Hurricane Irma. Paid over $200 per night, no amenities. Very disappointing to say the least. Not sure when the pictures were taken for the website,...More
We arrived to a total disgusting and dirty room. Every hotel in the town was booked up so we felt trapped and spent the night. The walls and the whole room was filthy dirty. We were given red tickets for a promised breakfast. We woke...More
No management on site. Check-in covered by an inexperienced staff who could not find reservation, then referenced a king room rather than 2 queens, then noted that they were overbooked and it was lucky we checked in early. Went three days with no room service,...More
We stayed for 2 nights and this was nothing like what the pictures showed! We had to ask to switch rooms because there was mold on the ceiling of room 1! It took over 10 minutes to be able to get barely warm water in...More
Just returned home after spending 3 nights.at this motel. It is up and running again after Hurricane Irma. Was skeptical about staying at Smuggler's Cove after reading many negative reviews and comments. Like other folks, I agree the place is outdated. But, considering we we're...More