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Westgate Town Center Resort & Spa

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Westgate Town Center Resort & Spa
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1,031 Reviews from our TripAdvisor Community

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There are newer reviews for Westgate Town Center Resort & Spa
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Showing 945: English reviews
Burlington, Canada
Reviewed 16 March 2016 via mobile

Hey - It's a timeshare in a suburb of Orlando. It's full of people that enjoy coming back year after year to their timeshares. If privacy, peace and sharing a pool with a dozen people is your thing - this is not your place. It's packed with people from all walks of life enjoying a value packed vacation in the...

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Helpful?
1Thank BurlVaca
WestgateGuestRels, Public Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for your review. Westgate Town Center is proud to offer accommodations for the whole family to enjoy. It is true that during spring and summer our resorts may be busier than usual, however; we are fully committed on providing all of our guests with the best vacation experience possible. Although we are unsure of what issues you may...

Fairmont, West Virginia
Reviewed 16 March 2016

We stayed in a "owner trade" 2BR2BA in the 5000 building. Negative - Very outdated. - Ants in the master bathroom. - Although kitchen was "fully stocked" - this was quite thin on utensils, pots, pans. - Master toilet wasn't working on arrival, although it was fixed promptly. - Spiral staircase to nowhere in our room. Possibly for an adjoining...

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Helpful?
1Thank Lanai_Kona
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for taking the time to provide us with your observations and feedback. We appreciate your comments as they will only help us improve. We hope that the issues you may have experienced were brought up to our staff’s attention for assistance. Our goal is to provide our guests with a memorable vacation experience and the issues you may...

Reviewed 16 March 2016

Don't be tricked by these five star reviews. I've owned with Westgate since 2005 and I can say with reassurance that it's sad to see all the money you've invested in a place to be used in the wrong places. They fool you with the trees, activities, large welcome building, and water park. I've seen this place when there were...

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Helpful?
5Thank moonsticks
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

It is of deepest regret to learn that your recent stay with us was anything less than exceptional. We appreciate that you took the time to provide this feedback as the points you have described will be reviewed by our Management Team. Our main goal is to ensure everyone has a great stay and that our owners feel satisfied with...

Lehigh Acres, Florida
Reviewed 15 March 2016 via mobile

I have been to westgate before knowing about the timeshare I bought a package not a timeshare we used it thinking there was no timeshare involved the suite was great everything about the stay was great including amenities and the water park was alot of fun but,the last day we were there got a call saying my money I paid...

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Helpful?
2Thank Rosa R
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for letting us know about your experience. It is great to hear that you really enjoyed your stay and that you were able to take advantage of the different amenities we offer on property. On the other hand, it saddens us to hear about the experience you may have had with our sales staff. It is certainly not...

Owen Sound
Reviewed 14 March 2016

Everything you need is right on site. We stayed here the end of February for one week . Check in was fast and easy. We declined signing up for the welcome breakfast an were not pushed to do so . We have been owners for ten years and have been to a few "tours". We wanted to spend the entire...

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Helpful?
3Thank David P
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for letting us know about your experience. Is great to hear you were able to enjoy our ideally located resort and everything we have to offer. We love that your unit was spacious and well equipped and that it provided you with an amazing view of the Disney World fireworks. We appreciate you staying with us and we...

Fredericton, Canada
Reviewed 14 March 2016

Stay in the 5400 building was much nicer than last years stay in the 5000 building. With an additional bedroom and a lock out with more light, and no construction, we enjoyed a relaxing week in Kissimmee in the warmth of the Florida sun.

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Helpful?
2Thank MAELLO2013
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

We appreciate your comments. It is great to hear that upon your return to our resort we were able to provide you with a stay that met your expectations. We thank you for allowing us another opportunity to serve you and we hope that you keep choosing us as your resort destination. Allie

Atco, New Jersey
Reviewed 12 March 2016

The Town Center is located minutes from Disney and close to SeaWorld and Universal Studios/Islands of Adventure. It is clean and well kept. The staff are great. Always smiling and willing to lend a hand. There are several pools, a water park, movie theater, sports bar, mini golf, and several other amenities. The rooms are spacious. So much better than...

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Helpful?
Thank RGoose2
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you so much for your review. We are so thrilled that you enjoyed the location of our resort. We are pleased to read that you enjoyed our resort amenities and services. We hope that you will recommend us to family and friends. It will be our pleasure to host you as our guest again. Allie

Reviewed 12 March 2016 via mobile

This was the first time we have used the accommodation as new owners. Check in was fairly painless and the apartment was clean and spacious, unfortunately we realised the following morning that our balcony faced straight out on to a building site under the water park. Needless to say we didn't use the balcony once. We were asked to attend...

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Helpful?
3Thank Nick C
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for letting us know about your experience. It is unfortunate to hear that although your unit was clean and spacious, the location of it was not what you expected. Please know that upon booking you are more than welcome to request a specific building or unit location, however; they are not guaranteed. We regret that this may have...

Reviewed 7 March 2016 via mobile

Let me start off by saying I had super high hopes for this place. Ive heard the buzz from wife about how awesome Westgate properties are. Blah blah Blah. I wanted to yet again whisk my wife away on a romantic fun filled trip to Disney World. I found Westgate Town Center online and the pictures looked awesome. Once we...

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Helpful?
3Thank Bmack34
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for letting us know about your most recent stay. Receiving feedback from our guests allows us to identify areas that may be in need of improvement. It is great that you really enjoyed our property and that your unit provided you what you needed during your stay. We understand how the situation you experienced could be frustrating, however;...

Corning, New York
Reviewed 7 March 2016 via mobile

The security staff is wonderful, our dog got out of our unit a couple times. They called us checked our unit for ways she was getting out and so nice about everything. They even had her sitting on their golf course until we returned to pick her up. We found out our dog could open the door handle and open...

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Helpful?
Thank Donna L
WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & Spa, responded to this review

Thank you for visiting us. Nothing pleases us more than knowing our staff goes above and beyond to meet our guests expectations. We are happy to hear that our security team was able to assist you with the issues you experienced with your dog. We hope you come back and visit us soon. It will be a pleasure to host...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spacious Villas with All the Comforts of Home Westgate Town Center Resort & Spa in Kissimmee, Florida, provides guests all the comforts of a fully furnished home with accommodations ranging from studios to spacious four-bedroom villas, all within minutes of Orlando's world-famous theme parks and attractions. With a variety of onsite amenities and dining options, your vacation is waiting at Westgate Town Center! ... more   less 

Additional Information about Westgate Town Center Resort & Spa

Address: 7700 Westgate Blvd, Kissimmee, FL 34747-4630
Region: United States > Florida > Central Florida > Kissimmee
Price Range: $133 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Town Center Resort & Spa 3.5*
Number of rooms: 1100
Reservation Options:
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Also Known As:
Westgate Town Hotel Kissimmee
Westgate Town Center Resort & Spa Kissimmee, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Town Center Resort & Spa staff and other travellers.
104 questions
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Questions? Get answers from Westgate Town Center Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors, away from the water park or pools unless you don't mind the noise”
  • master bathroom toilet
  • kitchen area with dining bar
  • master bath double sink
  • master bedroom
  • part of the waterpark
  • master bathroom shower
 of 5 bubbles rocyomama, 3 Dec 2016 | Read review
“building 6200 very quiet and away from everything”
 of 5 bubbles jbraun23, 1 Dec 2016 | Read review
“Check it out first. Am I guaranteed a quiet, secure, clean, modern, large room with free parking?”
 of 5 bubbles beharrel, 18 Nov 2016 | Read review
“Rooms with a view of the Lake. Not ground floor due to level of noise ie: car doors, cleaning staff shouting at 7:00am.”
 of 5 bubbles Loyallou, 16 Nov 2016 | Read review
“Choose the higher floors, quietier and away from pool area, beautiful view of the Lake”
 of 5 bubbles aaronj541, 6 Nov 2016 | Read review
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