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Gaylord Palms Resort & Convention Center

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Gaylord Palms Resort & Convention Center
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4,043 Reviews from our TripAdvisor Community

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Showing 3,919: English reviews
Lake Wales, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

We went about 6 years ago and it was amazing. This year was unorganized and the wait was terrible. Had tickets for 3:00 and did not get in there until after 4. Ridiculous! Staff had no idea what was going on. They should cut back the limit of tickets sold for each exhibit time, but then they would not make... More 

Thank ACLakeWales
Naples, Florida
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed yesterday NEW

Check in wasn't quick, I can get past that. Room wasn't up to brand, see photos. Order a couple beers by the pool, different waitress brings them and they were wrong. When I asked about the Sam fall seasonal we ordered, we got an Im sorry, we don't have that now (So instead you bring Blue Moon?) Good location but... More 

Thank Brian J
Ocala, Florida
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed yesterday NEW

If you are planning to go .... you need to know that parking is terrible and expensive and the staff is not helpful. You will pay $22.00 + tax whether you park and attend the event or if you just drive around trying to park and decide not to stay because you can't find a parking spot. Also, be aware... More 

Thank Julie C
New Jersey
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 days ago NEW

I have to say I was blown away by this hotel and that's not something I often say. I stayed at the Gaylord in MD/DC last year and wan't impressed, so didn't have high expectations for this Gaylord. This is a completely different hotel. I love how they did the atrium in all the different eco-regions of Florida. Really beautiful.... More 

Thank AnnNJ2013
Tampa, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

Returned this year for the ICE event as we had a pretty good time last year. Unfortunately, things went south during check in... So, we pre-booked an "Atrium view" room & ICE tickets in July ($472) for our December trip. Upon check-in, the room we were given was far from the stage where the light show & Cirque Dreams show... More 

Thank carrissa2015
Naples, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

We purchased the tickets online to go snow tubing with our 2 year old girl. She loves slides, and we thought she would have fun snow tubing also. The slides area was kind of dark and nobody was using it at the time we went. There were no decorations around and it looked kind of gloomy overall. Our daughter started... More 

3 Thank sofcris
Palm Coast, Florida
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 days ago NEW via mobile

I and my parents have visited the gorgeous resort in the past during this time of the year, seeing other sculptures. We saw Shrek the Halls and the Nutcracker. Yesterday we brought our niece at 8 years old, our neighborhood friend and my fiancée. We loved everything! It's incredible seeing the amount of detail the ice carvers did, when they... More 

Thank Surferduder28
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

This is one of Orlando's Best holiday resorts.... entire resort decked out in holiday lights, has a Florida theme of Everglades, Key West, St Augustine....shows daily in the atrium, mini Circe....Ice for the kids

Thank Keith G
Granville, Ohio, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

The ICE experience was enjoyable but the parking destroyed the enjoyment of the event. The only parking was in a gated lot and when we left we found that the first 30 minutes were free then it cost $23.55 and we were there 35 minutes.

4 Thank Fred L
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Fred L, Thank you for taking the time to comment on your recent visit to the Gaylord Palms Resort. We sincerely apologize for the miscommunication regarding our parking charges. We do whatever we can to ensure all of our guests are aware of all charges prior to arrival by posting the information on our website as well as at... More 

Jacksonville, Florida
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 days ago NEW

My sweetie & I went for the weekend over Veteran's Day Weekend. This was our first visit to any Gaylord Palms. Since we are Marriott Rewards members, we wanted to try this place. We were there prior to the "Ice" Spectacular that we've seen & heard about but we are not into crowds or being cold. The room was spacious... More 

Thank mayinfl

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
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  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: $261 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1406
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Business Hotel in Kissimmee
#3 Luxury Hotel in Kissimmee
#3 Spa Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#7 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Atrium View is NOT Atrium Stage View (+ $150), just a heads up!”
 of 5 bubbles carrissa2015, 2 Dec 2016 | Read review
“Rooms for what ever your choice, all very good, and quiet.”
 of 5 bubbles PatriciaW92, 28 Nov 2016 | Read review
“One of 2 atriums is quieter-cousins were disappointed not to be in main atrium. Outside view was beautiful. (no opening windows on outside)”
 of 5 bubbles sarahe562, 27 Nov 2016 | Read review
“Didnt stay here”
 of 5 bubbles 584saurins, 23 Nov 2016 | Read review
“if you can afford it the atrium view rooms are best”
 of 5 bubbles Dolfanjoe, 23 Nov 2016 | Read review
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