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Gaylord Palms Resort & Convention Center

AMOMAUS$221*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$253*
US$221*
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US$229*
US$229*
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Gaylord Palms Resort & Convention Center
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4,343 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Palms Resort & Convention Center
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Showing 4,212: English reviews
Reviewed 4 October 2014 via mobile

I will like to say thanks you all for everything, the staff of this hotel is out of this world! Employees are very professional and customer oriented attitude is a 100% legit. Rooms are awesome, very clean and beautiful views, stay in a room with and atrium view 100% recommended you won't regret it. My daughter picked this hotel for...

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Helpful?
2Thank flyfishh
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Please accept our sincerest thanks for this amazing review! We are grateful your daughter selected Gaylord Palms to celebrate her birthday. We empower our STARS (Gaylord-speach for employees) to WOW our guests, and are pleased they were able to provide you with a memorable weekend. Thank you for being a valued Marriott Elite Member! We look forward to welcoming you...

raleigh, nc
Reviewed 4 October 2014

The Gaylord is quite a beautiful property with lots of options! The water park for kids is amazing! Our room was pretty basic but clean and comfortable. The beds and bedding were nice. We were a tiny bit disappointed in how basic the rooms were considering the cost and extravagance around the rest of the resort. Besides the desk chair,...

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Helpful?
Thank lamishra
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you so much for your kind words.We're glad that you and your family enjoyed the water park and the property grounds as well as our STARs's service during your stay! We apologize that our dining options did not live up to your expectations and that we were unable to provide you with a dining option that met your needs,...

Dallas, Texas
Reviewed 2 October 2014

Stayed at the Gaylord for business in mid-September. There were lots of business travelers, convention attendees, groups of buddies enjoying a weekend of golf, and of course families on vacation to visit theme parks. Beautiful resort with that was clean throughout. Well-kept and current. Lots of restaurants from which to choose and just a pleasant soothing look and feel. I...

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Helpful?
Thank TravelsAlotRealist
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

We appreciate you taking the time to review your recent stay at Gaylord Palms Resort. Your feedback is important to us. We apologize for the issues you experienced while connecting to our wireless internet. Our STARS (Gaylord-speak for employees) are dedicated to providing our guests with superior levels of customer service, this includes our on-property IT team that is able...

Florida
Reviewed 2 October 2014

Friends and I spent Sept. 27-30th at Gaylord Palms. Have to admit I was dying to see this place and was not disappointed. The grounds made me feel like I was in a Disney theme park. So much to look at and it was all just gorgeous. Our room was pretty basic, but it was very clean and the bedding...

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Helpful?
Thank sunbird1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you so much for your kind words. It sounds like you and your family definitely took advantge of the vast amenities we offer at Gaylord Palms Resort, including Sunset Sam's and Villa De Flora. Thank you again for the great review. We hope to welcome you back in the near future! Kanisha W. - Guest Service Guru

New Port Richey, Florida
Reviewed 1 October 2014

They are such a different kind of hotel - with an amazing atmosphere! The waterpark is such a plus! The only thing is that all the food is way too expensive. I wish they would have a less expensive option besides the coffee place. Overall, I think everyone should experience the Gaylord once in their life if they can!

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Helpful?
1Thank Bell M
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you so much for your kind words. It sounds like you definitely had a great stay, and that means a lot to us. We're glad that you were able to enjoy the water park area and explore the Resort. In regard to the food and beverage options, please be assured our hotel leadership reviews the pricing and practices in...

Jacksonville, Florida
Reviewed 29 September 2014

My son and I went for a quick trip to Orlando and I thought a "mega-resort" like this would be fun for him. I must say I was generally quite impressed by the service, the quality of the facilities and the price we found for our room. I would definitely go back.

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Helpful?
Thank GatorJag
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thanks you for your review, I am glad you had a wonderful experience and hope you will visit us again. I would I recommend you come back and visit us during the holiday season, Our offerings will truly amaze you. Emilio S. Guests Services Guru

Reviewed 29 September 2014 via mobile

We had a wonderful time at this hotel. My husband is a platinum member and we recently heard this is a Marriott property so we thought we would give it a try. As we pull up the car from a very long drive we felt extremely welcomed. It was a great feeling for all of us. The hotel is in...

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Helpful?
Thank Juli R
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thanks you for your review, I will make sure your comments are forwarded to the appropriate managers so we can thank the Stars on your behalf. I am glad you had a wonderful experience and hope you will visit us again. Emilio S. Guests Services Guru

Cardiff, United Kingdom
Reviewed 27 September 2014

After a very good visit to the restaurant at the Gaylord Palms in 2010. We decided to visit this hotel with our extended family on 01/09/14. We called the restaurant and booked a table for 7 adults, one with special dietary needs. We gave our phone number and e-mail when completing our booking. We duly turned up for our fab...

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Helpful?
4Thank DavidLStokes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to share your experience and your feedback about your recent visit. We are very sorry to learn about your experience and would be most appreciative for the opportunity to personally speak with you. Kindly contact our Customer Care Guru at 407-586-2018, at your convenience, should you wish to discuss your stay further. Niko Nickolaou...

Banbridge, United Kingdom
Reviewed 27 September 2014

From the big comfy bed to the on-site amenities relaxation doesn't get any better than this. Spa pools, swimming pool with plenty of sun loungers and cabanas, choice of restaurants, the walks through the huge atrium watching the 'gators and Terrapins sunbathe and the Koi swimming in the pools. We always stay in "The Everglades" section of the hotel due...

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Helpful?
Thank Edward C
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review of our resort. We are very happy to read that you had a wonderful visit. We are always striving to not only meet our guests’ expectations but beat them and Wow the guest. We hope we were able to accomplish this and hope to see you again. Emilio S. Guests Services Guru

Shelbyville, Kentucky
Reviewed 25 September 2014

So, my wife and I chose to stay here to celebrate our 9th wedding anniversary. I had originally booked an atrium room, but I casually mentioned to the desk clerk that we were here for our anniversary and she upgraded us to an AMAZING room, Pro Bono!! That was as awesome touch. The resort itself is exquisite and the various...

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Helpful?
1Thank corynocats2
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your great review! We are grateful you selected Gaylord Palms to celebrate your 9th wedding anniversary. We empower our STARS (Gaylord-speak for employees) to WOW our guests, and are pleased they were able to provide you with a memorable room. Our food and beverage prices are constantly monitored by hotel leadership, and we are happy that you...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Universal Orlando and Sea World, the 1,416-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Water Park, featuring a double FlowRider and drop slide in addition to a multi-level treehouse water playground; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite. ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: $274 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1416
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Travelocity, Hotels.com, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Gaylord Palms Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Business Hotel in Kissimmee
#3 Spa Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#8 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your there for an event try to get your room reserved as close as possible in case you don't want to walk far distances”
897kathleent, 26 Apr 2017 | Read review
“Do not stay in the Atrium, very loud”
mazzoscott, 23 Apr 2017 | Read review
“Upper floor facing atrium.”
Aline7777, 23 Apr 2017 | Read review
“The atrium room is a little more, but mention your Marriott Rewards. I got a free upgrade.”
cynthiasT2314JV, 20 Apr 2017 | Read review
“Atrium view with balcony well worth it.”
41katelynr, 18 Apr 2017 | Read review
5 of 5
AMOMA
US$221* /night
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Prices are for 1 room, 2 adults
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