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I am staying in this hotel as I'm writing this. At first I was merely disgusted by the filthy rooms and the fact that we were told there would be a crib set up and waiting for us and there wasn't, but now I'm up...More
1 Thank CC090
Response from Harold H, General Manager at Quality Inn & Suites EastgateResponded 7 July 2014
A hotel is defined by the quality of service that it provides to its guests, and i want you to know that the concerns of our guests are taken seriously. Please accept our sincere apology.
Your willingness to share your recent experience is genuinely appreciated.
Personnel with kind and warm welcome, friendly attitude. Since we were in vacation time and decided not to travel with laptops, the personnel at the reception area were really courteous all the time and very helpful providing us with immediate information, and helping us to...More
My family and I are frequent visitors to the Disney/Kissimmee area, I was dismayed by some of the negative reviews of this fine hotel. We have had the most positive experience while staying here. The rooms are clean and the service personal provided us with...More
Where to start! ROACHES, STAFF STEALING, AND POOR CUSTOMER SERVICE!!! First off there is roaches the ones that will lay eggs on your clothes and spread like a wild fire in California. People dont come here there are so many roaches got pics at hotel...More
Location is close to the Disney parks. The rooms were clean but a little run down. If you are just sleeping there then its ok. Hotel staff was friendly. The beds were horribly uncomfortable and had dips in them. I felt like I was going...More
Response from Gustavo G | Reviewed this property |
Hello! Yes, there is free shuttle. I did not use this service this time, but my previous experiences in these non-park services was not good. They take a long time to arrive and they go to search for passengers to many... More
Hello! Yes, there is free shuttle. I did not use this service this time, but my previous experiences in these non-park services was not good. They take a long time to arrive and they go to search for passengers to many hotels, they do not go directly .... maybe this is different, I suggest asking before. Good luck!