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Westgate Vacation Villas Resort & Spa

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3,284 Reviews from our TripAdvisor Community

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There are newer reviews for Westgate Vacation Villas Resort & Spa
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Showing 2,954: English reviews
Charlotte, North Carolina, United States
Reviewed 9 November 2014

Me and the family stayed here for 5 nights. We enjoyed he place a lot while we are not owners we were invited to stay. The room was big and clean with plenty of space for me an the family. Because we were not owners we did use any of the amenities because of the cost. However there were several...

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Helpful?
Thank Jerry A
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

It is fantastic to read your review on the Westgate Vacation Villas. We are very happy to hear that you trully enjoyed your family vacation time with us and took great advantage of our great location and comfortable units. We are pleased to know you enjoyed yourself and look forward to seeing you again! Micky

Madison, South Dakota
Reviewed 9 November 2014 via mobile

Be prepared for 3 to 4 hours for the 90 minute timeshare presentation, and the gift room folks will say "I can't honor what they promised you unless it's written on this receipt." About the rooms, they are old and there are problems. Our jacuzzi tub leaked water under the tile and soaked the carpet. We reported the issue, they...

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2Thank thearys
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

We appreciate your responses concerning your stay with us at the Westgate Vacation Villas. Our owners and guests are equally valuable to us and we wish to delir excellency at all times. As a timeshare property we do invite you for our presentation and the possibility to understand what we have to offer in order to become a future owner;...

Reviewed 7 November 2014

Every part of our experience was a good one. From the telephone personnel to the front desk clerk,everyone was pleasant and made our stay worth while. My family purchased a timeshare and look forward to staying many night and weekends there. Thank you for everything.

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Helpful?
Thank rls4success
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

We would love to welcome you to the Westgate family. It is wonderful to know that you have selected us as your vacation destination. We want to exceed your vacation expectations every time you visit us. We are pleased to know you enjoyed yourself and look forward to seeing you again! M.B

Reviewed 6 November 2014 via mobile

I was called two days before my scheduled visit. The young lady stated that I would need to meet with the HOA manager. They wanted to take a look at my fees and confirm that they are correct. I was all for that. My fees have gone from $600 every other year to $1100 over the past 10 years. I...

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Helpful?
2Thank Spirit40
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you so much for your input in regards to your experience with us at the Westgate Vacation Villas. Our owners are very valuable to us and we always aim in treating them as part of our Westgate family. Accept our apologies on behalf of the sales staff as this is certainly not the way we want to make you...

Reviewed 5 November 2014

We were guests of a time share owner who gave us their time share week. From the moment we go there we were targeted as a potential sale for a time share. Between free breakfast gimmicks and sales calls suggesting that were obligated to get a "tour" of the property, it was just too much. While there are some newer...

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Helpful?
2Thank KeithBorg
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you so much for letting us know about your experience at the Westgate Vacation Villas. Our biggest wish is that our owners and guests experience only the best in the hospitality service. We are trully sorry about what you experienced with our sales staff, as this surely is not the level of service that we wish to provide you....

Gainesville, Florida
Reviewed 4 November 2014

we had an awesome time at Westgate. they have a lot of things to do at the resort. the baby loved going to the on ground movie theater, miniature golf, the game room, pool, etc. everyone was so friendly and helpful. the employees go out of their way to help you. I would recommend this resort to all my friends...

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Helpful?
2Thank michelle c
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you so much for sharing your feedback. We’re beyond thrilled to hear you enjoyed our resort amenities as we have many things the entire family can enjoy. We feel honored you would recommend us and hope to see you again soon!

Ocala, Florida
Reviewed 4 November 2014

The staff, timeshare sales people were very pushy and I really think all her stories were lie's, the condo was awful. When I was checking out I told the lady at the front desk that the night was awful and she said, " oh, and here is your receipt." that was it.

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2Thank chris j
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

We appreciate and value your comments. We aim in providing each and every guest with a memorable family vacation time every time they visit us. We apologize about your experience with the sales staff as this is not our standard of service. Allow us a future opportunity to exceed your vacation expectations! Mika

Bradenton, Florida, United States
Reviewed 3 November 2014

I have an awesome time with my sister, niece and friends. The resort was a great weekend getaway with family and friends. enjoy the suite I was in, great view of the pool and all the things I could do. bike trail, movie theater on property. This is an absolutely beautiful resort with a lot of things that offer for...

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1Thank Katherine B
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you so much for sharing your response. It’s delightful to know you enjoyed everything from our pools, Movie Theater, and other activities on property. Please come back and visit us again soon. Sincerely, Idalise

Reviewed 31 October 2014

I have to say me my boufriend kids enjoyed our stay. We went last weekend from Friday to sunday. Check in was at 4pm but we were able to check in at 1pm when we arrived. We had to wait 30-40mins for check in but the rooms were clean and properly stocked. Staff were friendly and helpful. Beautiful resort. I...

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Helpful?
1Thank sweetnthickchick
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you so much for your feedback. We’re so happy our staff was able to provide you with an early check in. We feel honored you will return and look forward to seeing you again soon. Sincerely, Idalise

Atlanta, Georgia
Reviewed 27 October 2014

DO NOT BOOK THIS PLACE!!! My husband and I booked here for the weekend with plans to take our son to universal. We arrived at 11pm after an 17hour drive upon entering the hotel there were about 100 people in front of us. The line to check in was not moving at all. We stood in line for two hours...

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9Thank Aimee R
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort & Spa, responded to this review

Thank you so much for your feedback. We aim in making every single owner and guest feel at home, even away from it; for that we apologize that your experience was not the same. We do understand that our property is very populas and tends to get very busy, specially during high seasons and special holidays. On the other hand,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Westgate Vacation Villas provides guests all the comforts of a fully furnished home along with an ideal location just 1 mile from the main entrance to Walt Disney World® Resort and minutes from other Orlando area attractions, family-friendly restaurants and shopping opportunities. The perfect choice for you next Central Florida vacation, Westgate Vacation Villas features accommodation choices ranging from cozy studios to oversized Two-Bedroom Villas with Lofts and a variety of onsite amenities such as 14 heated outdoor pools and the award-winning Drafts Sports Bar & Grill. ... more   less 

Additional Information about Westgate Vacation Villas Resort & Spa

Address: 7700 Westgate Blvd, Kissimmee, FL 34747-4630
Region: United States > Florida > Central Florida > Kissimmee
Price Range: $127 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Vacation Villas Resort & Spa 3.5*
Number of rooms: 1024
Reservation Options:
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Also Known As:
Westgate Vacation Villas Hotel Kissimmee
Westgate Villas
Vacation Westgate
Westgate Resort Kissimmee Fl
Westgate Vacation Villas Resort & Spa Kissimmee, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Vacation Villas Resort & Spa staff and other travellers.
143 questions
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Questions? Get answers from Westgate Vacation Villas Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here. They rob families of their money and our hearts are completely broken.”
 of 5 bubbles 392nicoleb, 22 Mar 2017 | Read review
“Choose a room inside of the main security gate. Request ground floor unit if you can't walk up stairs.”
 of 5 bubbles Travel_Snob1974, 22 Mar 2017 | Read review
“I think if you want a view, you need to ask for it.”
 of 5 bubbles kaystambler, 20 Mar 2017 | Read review
“All rooms are great.”
 of 5 bubbles Sunny2342014, 19 Mar 2017 | Read review
“top floors give u more view of everything'”
 of 5 bubbles frederickm626, 17 Mar 2017 | Read review
5 of 5