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Quality Inn & Suites Heritage Park

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Traveller (30)
Room & Suite (133)
Pool & Beach (35)
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Overview
  • Excellent47%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
All hotel details
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Reviews (48)
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LanguageEnglish
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18
11
5
3
2
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All reviewsthe breakfast areaour room was spaciousfree breakfastvending machinehot breakfastc unitfront desklate at nightbooked this hotelmain buildingorlando areashowerbedskissimeeparksthemehallway
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1 - 5 of 39 reviews
Reviewed 2 weeks ago

We stayed here for one night to attend the Silver Spurs Rodeo. The room was very clean and good size for the King room we were in. All the staff I encountered were very friendly, but Sammy at the check in desk was the best...More

Thank t1954cc
Response from Quality Inn H, Front Office Manager at Quality Inn & Suites Heritage ParkResponded 1 week ago

Thank You for taking the time to leave feedback on your recent stay with us. I have shared your comments with my staff, and they join me in thanking you for your kind words. On behalf of our entire team, I would like to apologize...More

Reviewed 3 weeks ago via mobile

We stayed here for 7 days.Check In was was fast. Beds nice&comfy. The longer we stayed.The less House keeping cared. They could do way much better. Like the beds could be changed more frequent than every 3 days. There’s an odor since we came. Idk...More

Thank Sinyor R
Response from Quality Inn H, Front Office Manager at Quality Inn & Suites Heritage ParkResponded 1 week ago

Thank You for taking the time to leave feedback regarding your recent stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the...More

Reviewed April 3, 2018

We visited the Kissimmee area in March for a vacation. The hotel is off the beaten path and about 20 minutes to half hour away from theme parks. The room was comfortable but very noisy especially on weekends with doors constantly slamming late at night...More

Thank Barry F
Response from Quality Inn H, Front Office Manager at Quality Inn & Suites Heritage ParkResponded April 13, 2018

Thank You for taking the time to leave feedback on your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback...More

Reviewed April 1, 2018 via mobile

Pros....The man checking us in was very helpful and nice. Beds were comfy and shower was clean. Cons...When we got to our room we smelled a strange odor but could not switch rooms as they were full. The next day I asked 3 times for...More

Thank pamp43
Response from Quality Inn H, Front Office Manager at Quality Inn & Suites Heritage ParkResponded April 13, 2018

Thank You for taking the time to leave feedback regarding your recent stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the...More

Reviewed February 28, 2018

We did a one night stand here on a road trip. The property is a renovated older motel and although there were no major deficiencies, we were reminded that Choice’s standards for classifying a property are rather loosely applied. I'm expecting more than tan and...More

Thank JAMES O
Response from Quality Inn H, Front Office Manager at Quality Inn & Suites Heritage ParkResponded March 28, 2018

Thank You for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$75 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (30)
Room & Suite (133)
Pool & Beach (35)
Dining (19)
Amenities (19)
Business Centre & Event Rooms (1)
Questions & Answers
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manzanomayra9
June 27, 2017|
AnswerShow all 5 answers
Response from tpich | Reviewed this property |
No I did not. I wouldn't advise
0
Votes
Shorrz
February 27, 2017|
Answer
Response from Dwayne M | Property representative |
Dear Valued Guest, We do require a security deposit when guests pay with cash for incidentals. Yours In Hospitality, Management Team
0
Votes
Shorrz
February 26, 2017|
AnswerShow all 2 answers
Response from Dwayne M | Property representative |
Dear Valued Guest, We keep a credit card on file for incidentals. Yours In Hospitality, Management Team
0
Votes
Room Tips
"Ask for room at end of hall in main building as less traffic and hall noise."
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"No Elevator"
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"Book ahead online at Choice hotels.com rather than at hotel and save $$$"
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"If good housekeeping is of value to you choose a different Choice Hotel"
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