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Maingate Lakeside Resort

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Maingate Lakeside Resort
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2,359 Reviews from our TripAdvisor Community

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Showing 1,992: English reviews
Liverpool, United Kingdom
Reviewed 24 February 2011

I've never bothered reviewing on here before but felt compelled to after reading some of the negative comments that have been made. We are from the UK and have stayed here 3 times so far, the third of which we held our wedding reception on the decking overlooking the lake, two of our friends have also taken thier families here...

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Helpful?
Thank cerebral-knievel
BWMaingate, Director of Sales at Maingate Lakeside Resort, responded to this review

What can we say guys, but thank you again for sending us your comments and for posting a review! We love you guys and appreciate you allowing us to be a part of your extended family by sharing one of the most precious days with you. Can't wait for the anniversary parties!

Ottawa
Reviewed 23 February 2011

This hotel offered a basic room that was clean and provided the basic amenities required for a good night sleep. The staff were very friendly and helpful. The pools were beautiful and the poolside bartender very friendly. Hotel offers a breakfast buffet which we did not try and a bar that has an express Pizza Hut as well as other...

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Thank kickergirlOttawa
BWMaingate, Director of Sales at Maingate Lakeside Resort, responded to this review

Hello Ottawa! We are so glad that you enjoyed our staff and our facilities while you were visiting Disney. We recognize that we are an older property but believe me we are doing everything that we can to maintain our facility to ensure that everything is in working order and clean. We may not have all of the new "bells...

Manchester, United Kingdom
Reviewed 23 February 2011

I just got back from a trip to Orlando with my girlfriend. This was our first holiday together and the first holiday we had booked by ourselves. I unfortunately read the reviews for Best Western after having booked the holiday. I don't think any of the negative reviews could be more wrong! Staff were very friendly and helpful, The room...

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3Thank treeba
BWMaingate, Director of Sales at Maingate Lakeside Resort, responded to this review

Hello Manchester, Thank you! We really appreciate you taking the time to write such a detailed review. We also want to thank you for bringing to our attention the difficulty you had in the Restaurant and in the Orlando area in finding a Vegetarian option. Shame on us for not thinking about providing something. I have forwarded your review to...

Miami, Florida
Reviewed 22 February 2011

Despite other reviews that I read on here, I went ahead and booked this hotel and I couldn't be happier. It was nice, clean, quiet and very close to everything on 192. The double beds are what I call a Full size bed not a queen as I thought, but that was my bad. However the mattresses were very comfortable....

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Thank made1024
BWMaingate, Director of Sales at Maingate Lakeside Resort, responded to this review

Hello Miami, We appreciate you giving us a chance to prove what a great hotel we are! While we can't be perfect all of the time, we really strive to make sure we are the best economy/moderately priced hotel in the area. Your review pretty much gave an accurate overview of the hotel. We will definately pass your thoughts on...

Dayton, Ohio
Reviewed 22 February 2011

Looked like a good deal on hotwire, bad mistake! Not a three star, not close to Disney...was a big sprawling 15 plus building complex in a rather ick neighborhood. First room had serious mold/mildew issues---we opened the door with our 3 year old girl and were met by a wall of nasty smelling fetid air as well as gum in...

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Thank righteous_Crush_dude
BWMaingate, Director of Sales at Maingate Lakeside Resort, responded to this review

Sorry Dayton that we didn't meet or exceed your expectations. We are 24 acres that is correct with 15 buildings on property. We are located on the 192 West corridor which has many restaurants and shops all geared to the tourist market. 192 just went through a 1.2 million beautifcation project with widening of sidewalks etc, so we do not...

Hamilton, New Jersey
Reviewed 21 February 2011

Honestly the staff was the worst part. The counter service was horrendous- the gentlemen talked not only to me, but other customers very rudely. Additionally everyone there seemed to be inefficient at processing requests and handling accomodations. I was second in the check in line for almost 20 minutes. The rooms were comfortable; you don't get many TV channels, the...

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Thank parkca01
Hamilton, Ontario
Reviewed 20 February 2011

I stayed here with my family(3 adults) January 29th- February 5th. We had a good stay at this hotel. We arrived early and were able to check in early. The rooms are basic but clean. Really liked that our room had a fridge. We were told when we checked in that we would have a lake view room which when...

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Thank blizz16
BWMaingate, Director of Sales at Maingate Lakeside Resort, responded to this review

Thank you for your review! We are glad you enjoyed your stay and hope you will visit us again. We apologize for the miss information regarding your room location. We are in the process of training quite a few new front desk agents and I am sure they thought they were placing you lakeview. In the future, please make sure...

St Albans, United Kingdom
Reviewed 20 February 2011

Firstly, at no point during check out were we asked if we enjoyed the stay or if everything was satisfactory so we were not even given the opportunity to raise these points (had we not a sick daughter to deal with we certainly would have wanted to). The front desk checked us out then ignored anything else my partner had...

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Thank weddingplanner2011
BWMaingate, Director of Sales at Maingate Lakeside Resort, responded to this review

WeddingP We apologize for not exceeding your expectations during your stay with us. Based on your review I would assume that your comments have already been forwarded to our General Manager and Front Office Manager, but will make sure they are again. From your review it looks like someone has responded to you and hope that this will not deter...

Liverpool, United Kingdom
Reviewed 19 February 2011

This was my second trip to Orlando and this hotel. We where so pleased on our first trip 3 years ago that we booked it again. The hotel staff are all friendly curtious and polite. Nothing was ever too much trouble even organising the ordering of flowers for my wife's birthday and putting them into our room whilst we where...

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1Thank johnnyfuggles
BWMaingate, Director of Sales at Maingate Lakeside Resort, responded to this review

Thanks Johnny, We are glad you came back to visit us again! We love our return guests as that in itself shows our other guest our commitment to service. While unfortuantely we do make mistakes at time, we want to make sure we fix our mistakes quickly. I will review your comments with our Food and Beverage Director as we...

Toronto, Canada
Reviewed 14 February 2011

The location is incredible - not just that it is 5 minutes from Disney, but also the fact that the property twists back off the main tourist stretch a little bit, whereas most other hotels/motels in the area are right on the busy main road. We couldn't hear any of that from our room at night, nice and quiet. And...

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1Thank J_S_Newmarket
BWMaingate, Director of Sales at Maingate Lakeside Resort, responded to this review

We appreciate you taking the time to write a review of our hotel. Very happy that you enjoyed all of our facilities! We apologize that your room type was not properly entered correctly at first, but very happy that you gave us the opportunity to fix our mistake. We don't pretend to be perfect in everything we do, but we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Maingate Lakeside Resort

Address: 7769 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1727
Region: United States > Florida > Central Florida > Kissimmee
Price Range: $52 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maingate Lakeside Resort 3*
Number of rooms: 475
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Also Known As:
Maingate Lakeside Hotel Kissimmee
Best Western Hotel Kissimmee
Best Western Lakeside Kissimmee
Best Western Kissimmee
Best Western Lakeside Florida
Kissimmee Best Western
Best Western Lakeside Orlando
Maingate Lakeside Resort Kissimmee, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Maingate Lakeside Resort staff and other travellers.
72 questions
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Questions? Get answers from Maingate Lakeside Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get top floor quieter”
 of 5 bubbles nicolakellow, 10 Jan 2017 | Read review
“pool area 1st fl ok guess it all depends on the season”
 of 5 bubbles fpotocnik, 14 Dec 2016 | Read review
“Better to choose one near the front or lobby , you might feel safer.”
 of 5 bubbles Nancy854, 9 Dec 2016 | Read review
“Any room seems great.”
 of 5 bubbles 374jacobh, 3 Dec 2016 | Read review
“Had room over looking pool very quite but it could have been due to the time of year I travelled.”
 of 5 bubbles CassGen, 29 Nov 2016 | Read review
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