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07/05/2017 08/05/2017
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    Seralago Hotel and Suites

    5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$61 US$98*US$36*View Deal
    US$55*View Deal
    US$55*View Deal
    Traveller (712)
    Room & Suite (318)
    Pool & Beach (94)
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    Overview

    • Excellent16%
    • Very good27%
    • Average23%
    • Poor14%
    • Terrible19%
    Travellers talk about
    “room suite” (25 reviews)
    “hot tub” (100 reviews)
    “fun spot” (39 reviews)
    Free Parking
    Pool
    Restaurant
    Bar/Lounge
    Fitness centre
    Free Internet
    3 Star Hotel
    All hotel details
    Offers from Seralago Hotel and Suites
    Special Price: 15% off room rate
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 2 days ago via mobile

    We stayed only one night and had this had been in the beginning of our vacation we would have extended it!! The hotel is not in the greatest area but the rooms are awesome!! Room is devided so kids have their own sleep area with...More

    Helpful?
    Reviewed 3 days ago via mobile

    Let me start this off by saying if you're looking for a high scale resort, this place is not for you. However, this place was just my cup of tea. You could tell it was a little rundown but it had so much character. The...More

    Helpful?
    Response from Perry S, Front Office Manager at Seralago Hotel and Suites

    Dear Elizabeth W, Thank you for your review. I'm happy to hear that you enjoyed your stay with us. Please keep us in mind the next time you visit Disney.

    Reviewed 3 days ago

    I stayed last October 2016, we were not amazed with the place, customer service was fine, but the hotel could use an uplift. The food was ok and the service was also ok, kitchen staff could use more worker, but for a family it could...More

    Helpful?
    Response from Perry S, Front Office Manager at Seralago Hotel and Suites

    Dear betsy7373, Thank you for your review. I'm very sorry to hear of your negative experience. We have since improved from October and invite you to return in the near future.

    Reviewed 4 days ago via mobile

    I was a little disappointed in the Seralago this time. When we first checked in, one of the beds was like laying on cement. The air conditioner, microwave and refrigerator didn't work. The front desk wanted to send maintenance. I waited on the phone for...More

    Helpful?
    Response from Perry S, Front Office Manager at Seralago Hotel and Suites

    Dear Kathleen C, Thank you for your review. I am very sorry to hear of the room issues that you encountered during this stay. I trust that we made it right for you prior to checking out. Please do consider staying with us again in...More

    Reviewed 6 days ago

    I am not a hotel snob by any means. I have been lucky enough to stay at some "high-fa-lootin" (southern terms) hotels and resorts over the years for work trips and conferences. When I travel with family, I am usually on a budget. So I...More

    Helpful?1  
    Response from Perry S, Front Office Manager at Seralago Hotel and Suites

    Dear cm_byers, Thank you for your review. I am very sorry to hear of your poor experience with us. With regards to a "weed" smell, we do investigate these issues and remove guests, as we have a zero tolerance policy for this type of behavior....More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$39 - US$89 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    Photos
    Traveller (712)
    Room & Suite (318)
    Pool & Beach (94)
    Dining (30)
    Nearby
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    Nearby Restaurants
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    Denny's
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    Nearby Attractions
    Fun Spot America
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    Maingate Flea Market
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    1.10 km away
    Questions & AnswersAsk a question
    Andrew G
    Hi there I am staying in your Hotel from the 21st April to the 6th May 2017 and I would like to request a pool-side renovated room please. The reviews such are a mixed bag, I don't expect a premium hotel at the price I'm paying but cleanliness is all important to me and my girlfriend and I would like manager assurance that I will get a clean and renovated room for my stay? Thanks Andrew Grieve
    14 April 2017|
    Answer Show all 3 answers
    Response from Luis G | Property representative |
    Please call the hotel directly, ask for reservation and make the request.
    0
    Votes
    Dave F
    Is there restaurants on the complex and is there restaurants/diners close by(walking distance)?
    12 April 2017|
    Answer Show all 7 answers
    Response from Luis G | Property representative |
    Yes we have a full service restaurant that serves breakfast, we have a food court that you can order anything from a full entrée to burgers and pizzas and our pool bar also take orders.
    0
    Votes
    Eric V
    I have booked a room for my wife and I from Sept. 17 to 24. For a very belated honeymoon and my wifes first trip to Disney. Wondering if there would be any chance of a room upgrade to ensure a grand time for my wife. Thanks in advance.
    9 April 2017|
    Answer
    Response from Colette29 | Reviewed this property |
    Think you need to contact hotel directly with this request
    0
    Votes
    Room Tips
    "rooms close to lobby would be your best bet. we stayed close to lobby and pool area"
    Read review
    "Pool side rooms seem to be upgraded from what I have heard. Pet rooms they don't care about."
    Read review
    "If you ever have kids like mine, they range from ages 21 - 2 years old....get a kids suite. It'll..."
    Read review
    "Inspect your room before you pay for it and have them sign off on anything you find broken or you will be..."
    Read review